Read Our Reviews
from past brides
Overall Rating: 5.0/5.0 from 50 reviews
 
Julia Plato from Webster
on 05/06/2024
So helpful and supportive! You truly made my wedding dress shopping experience stress free and exciting! Thanks so much!
Carina St. Andrews
on 05/03/2024
It was an amazing experience. Definitely felt welcomed and like Gabby knew what she was doing when selecting dresses and talking me through what the vision would be after alterations. I was so nervous going into it as it was my first steps for wedding planning but I’m so glad I started with them! I found the perfect dress and was supported the whole time by the staff here.
Leah Thompson from Webster store
on 05/02/2024
I had the best time at 2 hearts. My stylist took all my negatives and positives and helped me find my dress!! I could not be happier or say anything but good things about my time here!
Brianna Palazzolo from 2 hearts Bridal
on 05/02/2024
Gabby was absolutely outstanding. She made my whole experience enjoyable and I felt so comfortable around her. She made me feel like a friend and never made me feel like I couldn’t be honest about how I was feeling. Honestly, going through this process without her would have been so much more difficult for me. I enjoyed the zoom call before knowing what I was walking into, we were able to establish a connection that kept growing throughout the consultation! She is AMAZING at her job. The store was beautiful and well kept. I had an absolutely amazing experience!
Nikki Harris from Two Hearts bridal. Visit at Heart to Heart
on 04/29/2024
I went into this experience feeling like I would never find a dress. From the initial zoom call with Montana, I immediately felt better going to Two Hearts Bridal. I walked through the doors and was greeted by my favorite facebook dress model, Gabby who was also my stylist! Everyone I came in contact with made this experience so much more relaxing. Gabby was great in every aspect. She listened and heard what my likes and dislikes were and went out of her way help me find the perfect dress along with some accessories. I'd also like to add the atmosphere here is so much better than I've seen in previous visits with other companies. I felt at home and I was able to be myself. I FOUND MY DRESS Y'ALL!
Bridget Durant from Webster
on 04/22/2024
I had such a fun, lighthearted, and personal experience at two hearts bridal. The ladies were so kind and helpful and made me feel like a queen! I said yes to the dress at two hearts today and it was such a magical day filled with unforgettable memories.
Brittany Giancola from Two Hearts Bridal
on 04/19/2024
I had the most wonderful experience working with Bridgett. She was excellent in every way. Her knowledge and expertise made picking a dress easy and so much fun! I highly recommend booking an appointment with her!
Callie Bailey-Wickins from Greece, NY
on 04/08/2024
Everyone was phenomenal! The stylist listen to me and found my perfect dress! I love all of her recommendations for accessories. I have never felt so beautiful
Holly Burgett from Webster, NY
on 04/08/2024
I loved my time at Two Hearts Bridal. My consultant made me very comfortable and special. The way the rooms are set up… it feels like it’s a completely private appointment just for you! It was a great experience.
Erin Kober
on 04/07/2024
The experience I had from the moment of walking in the door was incredible. I felt so welcomed and everyone was so kind. All my nerves went away the moment I started speaking with Gabby. She made me feel so at ease and made the experience easy going and was very knowledgeable. I would definitely recommend Two Hearts Bridal!
Kate McCormick from Webster
on 04/07/2024
Jeannine was amazing- so kind and so thoughtful. She made everything really easy and stress free. Thank you!
Sylvia You from Two hearts Bridal
on 03/23/2024
Thank you (again!) For the amazing experience in finding my last minute dress and knowing my circumstances. I felt so comfortable and I knew I was in good hands finding my new dress. I wasn't stressing out when I was at two hearts bridal, Bridget made sure I was comfortable and liked the styles for the dress. I'm soo in love with my wedding dress. Thank you!!
Jessica Sweazy from Webster NY
on 03/16/2024
Amazing experience!!! The place was so clean and welcoming and everyone had a smile!!!
Aubrey OConnor from Manchester
on 03/10/2024
Absolutely amazing experience. I have never felt more welcomed and comfortable in a store! The experience was significantly tailored to my needs and I was very pleased at the wide selection. I would absolutely recommend anyone looking for a dress to visit!
Kyla Durso from Phelps, NY
on 02/20/2024
From the moment I walked into the shop, Gabby was there to greet me with a smile. She immediately brought me to my dressing room where four dresses were already selected off my styles I liked. It took multiple dresses to find “the one” but gabby ended up picking the dress by collecting all the things I liked from previous dresses to form them into the perfect dress. I would 10/10 recommend shopping at Two Hearts Bridal for your wedding dress!! Not only do they have amazing customer service, but the prices are amazing too!
Grace Ro from Manchester, NY
on 02/18/2024
The team at Two Hearts Bridal provided an enjoyable, memorable experiencing trying on dresses (I said Yes btw!). My stylist Bridget was so kind, thoughtful, attentive and enthusiastic throughout the process, allowing me to explore styles that I requested but also taking my feedback from each dress to explore additional options available in the store within my budget. We also tried on veils and sleeves among other accessories which completed the look! The shop is clean, organized, welcoming and well-staffed. Every step of the process went smoothly and I am so thankful!
Morgan Statt from Rochester, NY
on 02/17/2024
I loved everything about my experience at Two Hearts and would gladly recommend them to others in the future. They made me and my guests feel so welcome and my stylist was beyond friendly and helpful. The personalized nature of the experience made everything that much more special, from the virtual appt beforehand to the in-person appt.
Jane Roberts from Two Hearts Bridal - Manchester
on 02/09/2024
The whole idea of wedding dress shopping really had me stressed out, but I was put more at ease with Bridget during my consultation. And when I arrived for my shopping experience, Gabby took such great care of me and my group. I actually had a good time and wound up finding my dress and took it home the same day! The whole process from start to finish and bringing me out of my comfort zone, but staying true to my personality was amazing. Thank you so much for a wonderful experience!
Anonymous
on 02/04/2024
The team at Two Hearts did a wonderful job making the dress shopping experience comfortable and fun! I found my dream dress!
Tricia Gallagher from Two Hearts Bridal
on 01/21/2024
My time at Two Hearts Bridal was everything I wished for and more! From the video consultation to the dress try-ons; all of my wants were heard. I was able to try on the dress that I fell in love with from the Pinterest board, and so many other beautiful gowns. My stylist listened to my feedback and found so many options for me to try on. She helped me feel confident in every dress and I felt amazing when I finally said “yes” to my dress! I would recommend Two Hearts Bridal to any bride who is looking for her dream dress.
Sylvia You from Two Hearts Bridal
on 01/16/2024
I just want to say I had a wonderful time at Two Hearts Bridal. Montana made me feel so comfortable and she knew exactly what my vision was and was able to find my Dream Dress! I totally appreciate her for helping me and finding the best dress at my budget. They are so welcoming and lovely and knew how to work around hurdles that I had and answered every questions and gave great solutions. I'm so so happy with my dress that I found. Thank you so much!!!!
Kristina Schanz from Rochester, NY
on 01/15/2024
It took two visits to Two Hearts to find the perfect dress, but I'm glad I came back a second time. I loved the experience the first time and found a few possibilities, just didn't find the THE dress. When I came back a second time I worked with Montana again (who was awesome!) She helped me find a wonderful dress that I felt comfortable in and flattered my figure. I would highly recommend checking them out.
Natalie Dabrowny from Two hearts bridal
on 01/12/2024
Bridgett was super helpful and knowledgeable when helping my find my dream gown! Highly recommend this place to anyone looking for their dress!
Margarita Rincon
on 01/10/2024
I went dress shopping at another store and just didn’t love all aspects of any dress I tried on, so I thought I’d give another shop a try, and I’m so glad I did!! I came to Two Hearts and worked with Jeannine who took into account everything I was looking for! It really helped that I was able to grab styles from their Pinterest board, so I could pick some of my favorites. I thought this would have been a really tough decision because they have SO many great options, but Jeannine read my mind and had me try on what she knew would be “the dress”, first. I compared every dress to that first dress. Even though I felt like I knew at that point, she still pulled even more dresses to try on just to leave no stone unturned. She genuinely cared, and took the time with me to find my perfect dress. I honestly wish I could live in my dress, it’s so perfect! Thank you, Jeannine!!
Megan Corey
on 01/03/2024
My experience at two hearts was amazing! I don’t even know where to begin. I had my zoom consultation with Bridget. She was absolutely incredible and made me feel so heard and seen about my previous struggles with dress shopping. I was so optimistic leaving that consultation and excited to go dress shopping for the first time!!! At my appointment, Gabby was my stylist. She was so receptive and amazing at her job. I was so comfortable with her and felt so welcomed and valued the entire time. She listened to my feedback about dresses and really understood my vision for my dress. I am so beyond happy about my experience at two hearts. Thank you for making dress shopping so positive and exciting!!! I cannot wait to wear my beautiful dress on my wedding day!
Sara Rinehart from Niagara Falls, NY
on 01/01/2024
From start to finish, my experience with Two Hearts Bridal was absolutely incredible. They were so communicative, and made me feel prepared to enter my first (and only) wedding dress appointment. They happily answered my questions and took the time to get to know me and what was important to me. The virtual consult prior to the appointment was extremely beneficial as it put me at ease/calmed my nerves about the process and also made me even more excited! I worked with Bridget for both the consult and appointment, and I am so thankful for her support throughout the entire experience. Bridget was so encouraging and kind, and always had the right thing to say. She was an amazing listener, and it was so evident how passionate she is about all things bridal. And... I found the dress of my dreams!!! I could not have asked for a better experience, and would highly recommend Two Hearts Bridal. Thank you all for everything! I truly cannot thank you enough, and I cannot wait to wear my wedding dress!!
Samantha Dumitrescu from Rochester, NY
on 12/31/2023
I loved going to two hearts bridal! Gabby was fantastic and was so receptive to what I wanted in a dress. Everyone was so kind and truly made me feel confident in anything I put on. I’m really grateful for this amazing experience.
Kayleigh Roderick from Rochester, NY
on 12/27/2023
I had a wonderful experience with Amy at Two Hearts Bridal! I felt comfortable and well taken care of from the beginning to the end of the appointment. As an extremely busy person, I'm very thankful for how persistent they were with contacting me before the appointment and setting up my virtual consultation with Bridget. Bridget was so great with making me feel heard and understood on what I was looking for and who I was as a person, it clearly carried over into the actual appointment! Thank you so much!
Danielle Murray from Corning
on 12/21/2023
Absolutely amazing experience! The second I walked in they asked about my Fiance and wanted to know all about me. They made my time there fun and comfortable. They were interested in my feedback and chose dresses for me based off of what I liked, but also showed me dresses that were a little different than what I’d tried on but still fit my vision.
Nicole ryder from 2 hearts
on 12/02/2023
Very amazing experience!!!! Loved every minute of it, I felt confident and comfortable.
Tammy Rivers from Manchester
on 11/27/2023
Had an AMAZING experience with Janine!
Theresa Kulesw from Tully, ny
on 11/27/2023
I loved getting my dress from two hearts bridal. I felt beautiful in every single dress I put on. The stylist made it a very organized and efficient experience for all involved. She was very good at listening to my likes/dislikes and had dresses specifically assorted for me ahead of time. I tried on about 10-15 dresses and picked the very first one she had me try on..that should truly show how good the stylist is at her job and listening to my wishes! Highly recommend..10/10 experience
Sydney Rait
on 11/25/2023
I had my virtual consultation call the day before my bridal appointment in store. My zoom call was with the store manager and she was absolutely amazing and so easy to talk to. As someone who had really bad anxiety, she made me feel incredibly comfortable and at ease during our conversation. So also gave me faith that I would be well taken care of during my appointment the next day. It was such a positive experience and I highly recommend Two Hearts Bridal!
Jennifer Johns from Penn Yan
on 11/23/2023
I absolutely loved my experience at two heart bridal! I felt very comfortable there and the employees made the experience unforgettable. I left saying yes to the dress and could not be happier! I would soul heartedly recommend coming here to any bride! The way they want to know you and your style along with your wants for the big day are amazing they dive into who you are and reflect your dress into that. They are very professional but welcoming like family.
Jherell Drain from Rochester, NY
on 11/20/2023
I truly had a five-star experience, starting from my virtual consultation with Bridget to my actual in-person appointment with MJ. I wasn't expecting to leave my appointment with a dress since I was initially so nervous about trying any on. However, it was clear that the team truly listened to everything I mentioned in my virtual consultation. They went above and beyond to ensure I had options that matched the vibe I was going for, and MJ made me feel comfortable and beautiful the entire time (she's the ideal hype girl!). Thank you, Two Hearts!
Heather Fox from Wayland, NY
on 11/19/2023
Gabby made everyone feel welcome and was so nice to work with. She made the experience effortless and was so helpful. I truly appreciate the entire group of people that helped throughout the process.
Sarah Bernhard from Henrietta, NY
on 11/19/2023
I had a wonderful, stress-free experience at Two Hearts! I really appreciated the opportunity to share my vision at the pre-appointment consultation, as it made the day-of a breeze because the team already knew what I had in mind. My stylist, Bridget, also did an amazing job reading my reactions, asking the right questions, and helping me feel secure in my decision. And on top of all this, you can't beat the feeling of finding an amazing dress, at a great price, and bringing it home THAT DAY. Definitely recommend for any bride in our area!
Alyssa Reider from Manchester
on 11/18/2023
Such an amazing experience! Everyone was wonderful!
Marissa Wick from Manchester
on 11/11/2023
Had a wonderful experience as a first time dress shopper. HUGE thank you to Jeannine for all her help and finding me that dress I fell in love with. Walked out with saying YES to my wedding dress
Bekah Gaebel from Manchester - Two Hearts Bridal
on 11/11/2023
The thought of trying on dresses has always made me anxious because I don't usually have the greatest experiences trying on clothes in stores but Gabby made the experience so pleasant and she eased my worries very quickly. I was lucky to have her as my stylist because she learned what style I liked and respected my opinions. I really wanted a black dress for my wedding and I'm happy to say I found it at Two Hearts. Thank you!!
Aimee Bachand
on 11/06/2023
Gabby was patient and truly listened to what I was providing for feedback. I would highly recommend any bride from Syracuse to take the drive to your location. It was personal and never felt rushed.
Dayna Veloski
on 11/06/2023
I had an amazing time at Two Hearts Bridal! The process was easy and enjoyable. My stylist (Gabby) was so kind, supportive, and understanding, as well as the woman who helped me during the video consult. I was hesitant to come here at first due to it being an “off the rack” store, but everyone built up my confidence and walking out of the store with my dress that day was an amazing feeling that many other people don’t get to experience elsewhere!
Samantha Summers from Rochester
on 11/06/2023
I loved my time with Two Hearts Bridal. The stylist pulled a perfect selection of dresses that fit into what my inspiration was. She also did a great job pulling dresses I wouldn’t have thought of but that still felt like me. Ultimately they pulled a dress I never would have thought of but that I loved. I am so happy I booked an appointment with them
Jenn Perry from Manchester
on 11/04/2023
Gabby was amazing to work with! She was very personable, friendly and really listened to what I liked and didn’t like.
Melanie Blowers
on 10/29/2023
I had an amazing experience at Two Hearts Bridal..I worked with Jeannine. She was very kind, knowledgeable and professional..After many failed attempts at dress shopping, I'm glad I came across this Bridal shop. I would definitely recommend it to anyone looking for a wedding dress..
Kayla from Fillmore
on 10/28/2023
Had a great time shopping for a wedding dress. They were very kind. Listened to everything I wanted and things I didn’t like about each dress. They helped me find MY perfect dress. So thankful for everyone there who help. Would recommend them to everyone!
Shelby Stewart from Manchester
on 10/24/2023
Gabby was wonderful. Very sweet and listened to all of my feedback!
Riyen Warner from Manchester ny
on 10/23/2023
Absolutely loved gabby! She made it so easy and smooth and fell in love with everything she was offering and her vibes was just amazing! She genuinely cares about her job and it shows! Would recommend her to anyone!
Lauren Bell from Two Hearts Bridal
on 10/22/2023
Jeanine made our visit to Two Hearts Bridal awesome . She was very helpful and helped me find the perfect dress. I am excited that I was able to walk away with my wedding dress the same day as my appointment.
Erin Hens from Buffalo, NY
on 10/18/2023
My experience with Two Hearts Bridal was amazing. They are a store that focuses on the fit of your dress, and this was very important to me when looking for a dress. They had me select a handful of dresses in my size that I liked prior to my appointment. Then, they held a virtual consultation to see where I was at in terms of style, vibe, fit, etc. The combination of these two things made my appointment so quick and easy. I tried on 4 dresses total, and ended up falling in love with the second dress I chose (which happened to be a dress I chose online prior to my appointment.) My stylist, Gabby, was SUPER friendly and helpful. She saw what dress looked great on me, and selected a few similar style for me to try on. Overall, this was an empowering and fun experience when looking for a dress. It took a lot of stress off of me! I was able to take my dress home the same day - and it fits great! I love my dress, and I can't wait for my wedding. Thanks again!