Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
Michelle Campbell from Saint Louis
on 05/14/2025
on 05/14/2025
I only post reviews when my experience was extremely good or extremely bad. I have also only posted three reviews in my life, this one included, and they were all during the process of bridal gown shopping. My experience at other stores was abhorrent. I went to a dozen different bridal shops looking for a dress and each place left me more defeated. I was a number on a screen and they only cared about making a sale. I was shown gowns WAY outside of my price range even with an established budget. Many locations forgot that I was even coming and had to rustle up a staff member to assist me. I was encouraged to buy a gown much too small for me because "you'll be dieting anyway". I felt pressured to make a decision and buy that day at every single place I went to. I could go on and on about how terrible my experience was at all of the many, MANY bridal stores I made appointments at but that isn't the purpose of this review.
My experience with Heather at Bridal Parlour was the complete opposite of those other locations. There was absolutely no pressure to purchase a gown. She remembered intimate details from every interaction that we had. She only showed me gowns within my price range. At times it felt like she was reading my mind when I would comment on things I liked or disliked about gowns. She would rush to go find me something that fit that description. Don't even get me started on her extensive inventory, both in gown selection and sizing. My only regret is that I didn't start with her. I wasted so much time and SO MANY tears. I should have known better, two of my close friends purchased a gown from Bridal Parlour and had the same glowing review of Heather and her inventory. If you are a bride and you are shopping for a bridal gown, do yourself a favor and start at the Bridal Parlour. I promise you will have the same wonderful experience that I had.
Carli Buchanan from Saint Louis
on 05/09/2025
on 05/09/2025
Heather single handedly made my wedding dress shopping experience so much more magical than I ever thought it would be. She went out of her way to get my dream dress shipped to the store to try on, she was quick to respond to every request with an exquisite vision, and instantly made me and my party feel so comfortable and at home in her store. Comparing Bridal Parlour to the other 2 shops I visited- it's not even close! Heather will make you feel so beautiful and confident and her selection is unmatched. She's upfront and honest while being so incredibly kind- it's as if she was one step ahead of me at every turn. 12/10 cannot recommend her / Bridal Parlour enough if you or a friend is in the market for a dress!!
Kaylie Nichols from Columbia, MO
on 04/05/2025
on 04/05/2025
Heather is an absolute gem, and I cannot recommend this bridal shop enough! From the moment I walked in, she proved to have an expert eye and a true talent for bringing dream dresses to life. She didn’t just listen to my feedback—she picked up on side conversations, noted what my group loved, and worked magic to create something truly unique. I fell in love with the top of one dress and the skirt of another, and rather than making me settle, she pulled multiple options in similar styles and even customized a combination of the two to make my perfect dress a reality!
Beyond her incredible expertise, Heather’s kindness and dedication set her apart. As an out-of-town bride, she went above and beyond to accommodate my schedule—even staying open late when I was feeling uncertain, just so I could be confident in my decision before heading home. She made sure that I, as the bride, was always the priority, checking in personally with every dress try-on to ensure my voice and feelings guided the entire process.
If you’re looking for a bridal consultant who is not only unbelievably talented but also genuinely cares about making your experience special, Heather is the one. She turned what could have been a stressful decision into an unforgettable, joyful journey, and I’m forever grateful!
Mollie
on 03/11/2025
on 03/11/2025
My experience at Bridal Parlour was nothing short of amazing. From the moment I walked in I immediately felt at ease and welcomed! Heather was truly amazing and made me feel so comfortable with the process of trying on dresses. She never pushed a dress on me to try, listened to my concerns, and was just the best hype girl ever! I have already recommended this place to so many people since my appointment. Every day since finding my dress, I have been dreaming of the moment I get to wear it again.
Mary Kate from St. Louis, MO
on 02/13/2025
on 02/13/2025
I had a great experience at the Bridal Parlour. Heather is a true professional - knowledgeable, doesn't rush, and helps you get to THE dress. I bought my dress here and would again over and over again!
Anonymous
on 01/12/2025
on 01/12/2025
Heather was THE BEST!! She was super helpful throughout my entire appointment and helped me find the one! I would 100% recommend her for anyone looking for their dress!
Hunter Ross from Freeburg, Illinois
on 01/10/2025
on 01/10/2025
I had the best experience at bridal Parlour! I loved that I was able to walk around and look at the dresses myself! Heather was so informed on the dresses and did an amazing job knowing what I was looking for! She was amazing and I can't say enough about her! So glad that I am able to say I found the dress at bridal parlour
Abbey Herbst from St. Louis
on 11/14/2024
on 11/14/2024
Heather was an absolute dream to work with! I had went to Mimi’s (a top-rated shop in STL) as my first try-on experience and left feeling very discouraged about not finding a dress that I even liked.
I researched the designer Made with Love and found Heather/the Bridal Parlour. It is the only shop within 250 miles that carries this designer, and I am so thankful the designer brought me to her!!
I reviewed the look book prior to the appointment and favorited 14 dresses that Heather already had pulled when I arrived! I ended up trying nearly 20 dresses on as Heather listened to feedback on each dress and would pull other ones she wanted me to try. I honestly loved at least half of them and had a tough time picking between the final 3 that I loved so much!
Heather is personable, fun, and extremely knowledgeable about the dresses and designers she carries. The experience was completely different getting to work with her who has 15 years of experience in the bridal dress industry than other shops.
Thank you Heather for helping me find the most perfect dress!!
Savannah Richardson from St. Louis, MO
on 10/14/2024
on 10/14/2024
Heather was amazing and made my experience a 10/10! Beautiful dresses to choose from and I am so happy I came here!
Maura O'Reilly
on 06/10/2024
on 06/10/2024
My experience at Bridal Parlour was incredible. Heather is very knowledgeable and understands what you are looking for! She made me feel so comfortable throughout this process. I would not go anywhere else to look for your wedding dress!
Sarah Harig
on 02/15/2024
on 02/15/2024
I cannot begin to put into words my wonderful experience with Heather at Bridal Parlour. When I arrived, she had all the dresses pulled from the portal in which I had favorited. She was able to narrow down my top dresses, (without me feeling pressured) in which made my decision simple. She only takes one client at a time so the experience feels so intimate and personalized. Another aspect I loved is that Heather would step aside and let us chat/discuss about the dress. Overall, I never felt pressured... Heather was my number one supporter and wanted me to find THE dress of my DREAMS! Highly recommend to all brides looking for a relaxing experience!!
Nicole Reid
on 01/17/2024
on 01/17/2024
I had the most amazing experience at Bridal Parlor while finding my wedding dress! I could not have asked for another better to help me find my wedding dress than Heather! From the minute we walked in, she was inviting and determined to help me find what I was looking for! I also had my 18 month old, very busy, daughter with me and she let her help her during the whole process. She made it such a special experience for me to always remember with my daughter! After trying on multiple dresses in the style I had thought I wanted, Heather suggested something a little different. The moment I put on this different style dress, I knew it was the one. She knew what I was looking for even when I didn’t! I will forever be grateful I found the Bridal Parlor and Heather to make my wedding dress dreams come to life!! 10/10!!!
Jasmyn M from St. Louis
on 11/27/2023
on 11/27/2023
I had the absolute best experience with Heather at the Bridal Parlour! This was my first time shopping for wedding dresses, so I was a little nervous about what to expect.
However, Heather made everything so stress-free and easy. She was so sweet, welcoming, kind, helpful, and fun! I brought my mom and my sister, and even though the appointment was a few months ago, the three of us still regularly talk about how much fun we had at the Bridal Parlour with Heather.
The pre-appointment questionnaire and virtual look-book was great and Heather pulled out the dresses I mentioned liking. The dresses were all a little different from each other, but Heather really helped me figure out what shape/fabric/details I liked. Her guidance helped me find my dream dress!! She even pulled out the most fantastic veil that matched my dress perfectly. I cannot recommend the Bridal Parlour enough!!
Jasmyn M from St. Louis
on 11/27/2023
on 11/27/2023
I had the absolute best experience with Heather at the Bridal Parlour! This was my first time shopping for wedding dresses, so I was a little nervous on what to expect. However, Heather made everything so stress-free and easy. She was so sweet, welcoming, kind, helpful, and fun! I brought my mom and my sister, and even though the appointment was a few months ago, the three of us still regurarly talk about how much fun we had at the Bridal Parlour with Heather.
The pre-appointment questionnaire and virtual look-book was great and Heather pulled out the dresses I mentioned liking. The dresses were all a little different from each other, but Heather really helped me figure out what shape/fabric/details that I liked. Her guidance helped me find my dream dress!! She even pulled out the most fantastic veil that matches my dress perfectly. I cannot recommend the Bridal Parlour enough!!
Hannah from Alton IL
on 10/25/2023
on 10/25/2023
I had an unforgetable experience at Bridal Parlour. This was my first day shopping for wedding dresses and I did not think I would get up buying. Heather was amazing and made the process so fun and gave no pressure at all. We loved having the place to ourseleves to look around but didnt even need to as she had all the dresses I picked out and more already in the dressing room. She choose the one I ended up buying and faling in love with. Couldnt recommeneded Bridal Parlour enough for your special day!
Sydney Ballard from St. Louis
on 10/16/2023
on 10/16/2023
Where do I begin?! Heather and her shop are AMAZING. This was my second time trying on dresses and compared to my first experience, the experience at the Bridal Parlour was 1000% better. I loved how it was only me and my party in the shop at one time. Heather did a fabulous job pulling dresses that I mentioned liking. I’m so happy I purchased my dress from Heather!! 10/10 recommend. You will not be disappointed!
Maggie from Saint Louis
on 09/10/2023
on 09/10/2023
Not only does Heather stock the best gowns around, she provides the best experience. She knows how to make you feel comfortable, beautiful and oh so bridal. She is kind and clever and will definitely fulfill your vision for your wedding day. I cannot wait to pick up my dress in December!
Maura
on 08/14/2023
on 08/14/2023
I had the most amazing experience at Bridal Parlour!! I left with a full heart and the perfect dress. Heather was a dream to work with!
Paige Swisher from Columbia
on 11/27/2022
on 11/27/2022
Heather was the best to work with!! You can tell she just loves her job and loves helping brides find their perfect dress. Bridal Parlour had the most beautiful, modern dress options. It made my decision so easy. Thank you so much to Heather and Bridal Parlour!!
Claryssa from Saint Louis, MO
on 10/28/2022
on 10/28/2022
Heather was an advocate for me throughout my shopping experience. She was able to sort through my feedback and help me to refine my decisions and preferences, and I couldn't be happier with my dress!
Lexie from Shiloh
on 10/10/2022
on 10/10/2022
I had the absolute best experience dress shopping. I loved Heather and the shop. She was so helpful and made the experience amazing. All the beautiful dresses made my decision much harder than expected! I couldn’t imagine finding my dream dress anywhere else.
Jennifer Huelsmann from Shiloh
on 10/03/2022
on 10/03/2022
My experience at the Bridal Parlour was AMAZING! Heather is an absolute professional and well-versed in what I liked and her selections of dresses for me to try on were perfect!
She is so accommodating, helpful, and efficient! Had a wonderful time and made the whole dress shopping experience seamless and done in one visit - so thrilled!
Kady from Shiloh, IL
on 09/19/2022
on 09/19/2022
Heather is the BEST! She understood my vision, worked with me on what I wanted, listened when I needed help and made the day about me. She is so thorough and thoughtful, kind and caring and made me and my family feel right at home. I wish I could hang out with her every day!
Sarah Pattan from Shiloh IL
on 09/19/2022
on 09/19/2022
I had a great experience! They made the whole process really easy. Heather asked me lots of questions and listened to my feedback. She understood my style so well, a dress she suggested actually ended up being the one I bought! They even through in a free rehearsal dress!
Claudia Covelli from Dallas, TX
on 09/19/2022
on 09/19/2022
I could not be happier with my experience at Bridal Parlour! Heather was so helpful in picking out the right style dress for me. I tried on so many amazing options and felt so comfortable the whole process! Highly recommend wedding dress shopping at Bridal Parlour!
Kira Grindstaff from Bridal Parlour Shiloh, Illinois
on 09/15/2022
on 09/15/2022
I had such an amazing experience at the Bridal Parlour! Heather is so nice and she made my experience so magical and fun! I’m truly glad I chose Bridal Parlour and I definitely recommend it if you are looking for the perfect wedding dress!
Neehad from Springfield, IL
on 09/13/2022
on 09/13/2022
Bridal Parlour is amazing! Heather is so sweet. She is genuine, kind and attentive! She made my experience the absolute best. Highly recommend!!
Leah Haake
on 08/22/2022
on 08/22/2022
Heather made my dress shopping experience so easy! She was very helpful and knowledgeable about all things wedding dresses! Bridal parlour has a great selection and the individual attention you get from Heather is unbeatable!
Lucy Wells from Shiloh, IL
on 08/03/2022
on 08/03/2022
Bridal Parlour is simply amazing! Heather will go above and beyond to make a bride's dream come true. She is incredibly knowledgeable of the industry and knows how to ask brides the right questions in order to find their perfect dress. She never rushed me, and she made me feel very comfortable through the entire process. 10/10 would recommend!!
Madi Murray from St. Louis
on 06/30/2022
on 06/30/2022
I had the absolute best experience here! I cannot recommend the bridal parlour enough. I felt very comfortable the entire process and I loved how it was just me and my family!! Definitely worth the drive if you’re coming from the St. Louis area!!!
Morgan Holmes
on 06/05/2022
on 06/05/2022
My experience at the Bridal Parlour was amazing! Heather was so funny and personable. She made me feel very comfortable and made the trip (~2 hours) well worth it! I had a great time and said yes to the dress!
Brittany H from Central IL
on 04/25/2022
on 04/25/2022
My experience dress shopping at Bridal Parlour was truly amazing! I loved that I was the only bride in the store and knew that the focus was helping me find the perfect dress. The pre-appointment questionnaire and virtual look-book helped so much because dresses were already pulled for me that were my style and what I was looking for. The experience overall was so fun, easy, and stress free! I felt with my dream dress ordered and can’t wait for it to come in!
Taylor Koenig from Trenton, IL
on 04/20/2022
on 04/20/2022
Heather was super great to work with. She squeezed me in so I could dress shop while my sister was in town. Everything was super easy and organized. Ill definitely recommend her to my friends who are getting married soon. I’m so thankful I found my dress here!
Lia from Saint Louis
on 12/01/2021
on 12/01/2021
Heather was amazing from start to finish! This was the first store I had in mind for shopping for my wedding gown and Heather made it the ONLY store I had to go to! I brought my sisters with me and we were all in agreement that it was a great and special experience! Thank you Heather!:)
Anonymous
on 10/19/2021
on 10/19/2021
Heather was the sweetest, and most helpful when picking my dress. The BEST experience forsure!!
So bubbly and personable, I love it!
Kirsten Ratermann from Belleville
on 10/03/2021
on 10/03/2021
I am so glad that I got my wedding dress at the Bridal Parlour. Heather was so knowledgable and helpful. She also made the experience meaningful, memorable, and fun! I am now even more excited for my wedding day!
Abby from St. Louis
on 09/22/2021
on 09/22/2021
I had the BEST experience at Bridal Parlour and I bet you will too! Heather was an absolute treat to work with and I was so impressed by the unique dress offerings! I can't wait to strut my wedding dress in a few months.
Kat Earney
on 08/22/2021
on 08/22/2021
Heather is absolutely amazing!! After a very unfortunate experience elsewhere I was feeling discouraged. I stopped in the Bridal Parlor on a whim and fell in love with the vibes in this boutique. Heather was full of energy and extremely helpful!! During my appointment she made me feel so comfortable and truly made finding my dream gown an unforgettable experience. Heather made sure I felt beautiful and was just as excited as I was when I put on THE dress! Thank you so much Heather!!!
Kennedy R from Shiloh
on 07/29/2021
on 07/29/2021
Heather was AMAZING! No matter what kind of style you are, there is a dress for you. I wanted something very simple/modern, and there were so many good choices at great price points. I was stuck between two dresses at my first appointment, so I made a second appointment a few weeks later and she had remembered my selections and all of the details I had told her at my last appointment. Heather encouraged me and made me feel beautiful, but never pushed me. I truly couldn’t imagine going anywhere else.
Megan Sands
on 06/19/2021
on 06/19/2021
I highly recommend Bridal Parlour!!! By far the best wedding dress shop I visited. The experience was so personal. Heather is absolutely amazing!!!! She makes you feel so comfortable the entire time. She made me feel so special and I felt very confident in my decision.
Josie
on 06/01/2021
on 06/01/2021
Bridal Parlour was AMAZING. This was the third place I went looking for a dress, but in the past two years have been to many bridal shops with both of my sisters. Bridal Parlour had the BEST selection of dresses I have seen yet. Every single one was so beautiful and so well made. I had the best time with Heather, and she instantly picked up on my style and helped me find the dress of my dreams! I loved that I was able to look around and have her pull the dresses that I wanted to try on. She wasn't pushy at all in trying to get me to make a decision and was incredibly patient and just so fun to work with. I'm so glad I found Bridal Parlour.
Ali from IL
on 02/25/2021
on 02/25/2021
I had the best experience finding my dress at the Bridal Parlour. It was my first time trying on dresses, so I wasn’t sure what to expect, but Heather made the process so seamless and enjoyable. She was patient in listening to my ideas, but also made me so comfortable in trying on new things outside of my original plan. Needless to say, I found something absolutely perfect that wasn’t on my original list :-) I would recommend this shop to anyone, far or near, looking for their dress.
Bri from St. Louis, MO
on 02/19/2021
on 02/19/2021
Heather was so accommodating, organized, knowledgeable & flexible. I had fun trying on dresses and know I found the best dress for me!
Hannah from St. Charles
on 07/29/2020
on 07/29/2020
The Bridal Parlour should be at the top of your list for wedding dress shopping. They provide a personalized experience that makes you feel comfortable and at ease. I have been so indecisive with selecting my dress, because there are truly so many stunning options! Heather has been so understanding and supportive throughout my experience thus far. I am so thrilled that I am a Bridal Parlour bride ??
Taylor Leuther from Shiloh, IL
on 07/11/2020
on 07/11/2020
I had the most amazing experience at the bridal parlour in Shiloh, IL! Heather helped me find my perfect dress and she made every moment in between amazing. I have never felt more beautiful or supported by such amazing women then I was when I found my dress here. Thank you so much Heather for what you did to make this experience the best it could be!
Kate Sodam
on 06/26/2020
on 06/26/2020
Had a wonderful experience at Bridal Parlour. Heather was absolutely amazing. They had a wonderful selection of beautiful dresses. Would absolutely recommend!
Shannon Byrne from St. Louis
on 06/09/2020
on 06/09/2020
I had the best experience with Heather. She is truly amazing and made me feel so special! I was in contact with Heather since March and was finally able to go to the store in May. During this time, she was so responsive and available to help me with anything. I can't recommend Bridal Parlour enough! It was the best experience!!
Laney H from Saint Charles
on 05/28/2020
on 05/28/2020
Best wedding dress shopping experience ever! Heather is so amazing to work with, and made the process totally stress-free. Bridal Parlour has the best selection of wedding dresses and I cannot say enough good things about them!
Nicaela Duppstadt from Dallas, Texas
on 05/11/2020
on 05/11/2020
I would give more stars if I could, I seriously cannot say enough good things about Heather at the Bridal Parlour!! She got me into my DREAM dress, in spite of all the pandemic madness. It is so evident that Heather truly cares about her brides and will do everything she can for them. She really listened to all of my wants/needs and was so helpful in helping me find THE ONE - and ironing out all the details after that! I had lost all hope that I would be able to find a dress with my timeline, but the at-home try on made it so EASY. Heather is super responsive and the whole process was so fast, which as a bride with a QUICKLY approaching wedding date (9/26!) is so important. The whole process was so painless and let me tell you - she carries some GORGEOUS dresses. I will forever be so thankful I came across the Bridal Parlour, all the way from Texas!! I would 100% recommend to a friend!
Jessica Broadway from Bridal Parlour
on 03/31/2020
on 03/31/2020
I had the best experience finding my dress through Bridal Parlour! Coming from a former bridal sales stylist, I can say that the time and enthusiasm that the owner Heather put in was priceless. I felt so special and I didn't think anyone could make me feel this way through the dress hunt experience. I had high standards and Bridal Parlour exceeded my expectations! I am so thrilled with my dress, I cannot wait to get married!