Read Our Reviews
from past brides
Overall Rating: 5.0/5.0 from 50 reviews
Irene Rodriguez from West TX
Great customer service! Our sales person was very aware of wants and needs immediately. Smiles from every associate in the store. Beautiful atmosphere and energy.
madeline from west
i absolutely loved the service and very welcoming and super amazing dresses.
Claire Higginbotham from West, Texas
I had The best experience with y’all! I did not feel pressured into a sale and the help I had was AMAZING! Elizabeth was the best. She listened to what I wanted and found me the perfect dress that was right in my price range! It was the best and I will Definitely be recommending you to any future brides/bridesmaids/prom girls.
Lauren Van Ryswyk from West
I LOVED the ladies at Joann’s! Dee helped me find the perfect dress and was patient with me when I couldn’t make up my mind.
Jacqueline Cordova from Hillsboro
Our consultant Celia was amazing. She really listened to everything I wanted and made the whole experience fun, easy, and stress-free. This small, beautiful, intimate shop is seriously a hidden gem.
Had the best experience here! Found my perfect dress for me!!
Anonymous from 76691
Great customer service
Anya Anderson from Texas
Mrs. DD is AMAZING... She is truly talented and a blessing. I was all over the place when I went. I only gave her a little to work with and she hit it right on the money Every dress she picked out and had me try on. It literally came down to me having to just decide because they were All perfect (And I’m not easily satisfied) She had me in Awe from the beginning. Best wedding gown shopping experience Ever. I have went to every bridal shop in town and some on the perimeter of Waco but Mrs.DD brought my vision to life and I said “Yes to the Dress” ...She is a true assets to your bridal shop. ??
Courtney Yerger from West, Texas
Shopping for my gown at JoAnns was the best decision I made!! DeeDee was absolutely amazing and made me feel so comfortable. Her knowledge of gowns and passion to make sure I found the right dress made the whole experience unforgettable. I had a lot of fun and am still shocked I was able to find the dress of my dreams in one visit!! I can’t thank DeeDee enough for all her help!!
Kaitlynn Kempf from Belton, TX
Everything was so amazing! We found the dress I wanted with the best help ever! Thank you Rachel and everyone else who helped me find the perfect dress! :) Highly recommend!!
Jessica Reid from West, Tx
Amazing dresses and great customer service.
Megan Pharr from Irving, TX
My experience at JoAnn’s Bridal was wonderful! I found my dream dress on my very first visit and was so excited to find my wedding dress at the same place my mother found hers 28 years ago.
Mary Ann Cottrell from West
I have shopped for many dresses with my 4 girls mostly in the Fort Worth area, but this experience out shines them all. There was no pressure, no rush and plenty of helpful comments and opinions. THANK YOU!!!
Whitni from Evant
The staff was very helpful and picked out exactly what I described. After I had showed her examples she brought out multiple dresses I loved but I knew when I tried on my dress it was the one. Thank you Joann's Bridal for helping me find the perfect one!
Danielle Farney from Troy, TX
The customer service including the owner was amazing. This is the second year that we have shopped at Joann's Bridal and everyone is always very helpful and super nice. We will be back!
Courtney Drews from West
Everyone there was amazingly helpful! They all seemed genuinely excited for me when I found THE PERFECT DRESS for the big day! I wouldn’t have found it without the lady who helped me. She narrowed down plenty of dresses to find the one with every detail I wanted. She even found the perfect veil to match and customized the dress for me! Wonderful service!
Peyton Montgomery from Robinson, Texas
Absolutely love this place! They have so many beautiful dresses in a variety of different sizes. Also the staff was very helpful!
I loved getting my dress at JoAnns bridal! The experience and dress selection were both incredible!
Melissa from Robinson
It was such a pleasurable experience and did not feel pressured into buying or having to make a decision right then and there. Dee Dee was very helpful and gave good advice and took into consideration my budget in pulling dresses that I would like. Thank you for making this day such a fun time.
Paige Polansky from West
I just love my dress! I cannot stop thinking about it! I also enjoyed the experience! It was personal and my consultant listened to me
We loved the way we had someone designated specifically to us. They were very good at taking what my daughter was interested in and then it evolved from there. She ended up finding a dress that was flattering and beautiful and she can’t waot to wear it!
Anonymous from West, TX
My stylist, Grace, was very helpful! She actually picked out the dress I ended up buying! It was a very nice shopping experience, no hassle or issues. Thank y’all!
Samantha Baker from West, Texas
My experience was amazing. I didn’t know what I wanted and she was very patient with me and helpful. I appreciate all she did and the gowns were all so beautiful!! Definitely changed my experience for dress shopping!!
Amazing service, and size range! Beautiful store
Shelley from Crawford
Thank you to Grace for helping us find the perfect dress for this year's Prom. We will be back next year for a 3rd purchase! P.S. The new store layout is awesome! So much more room to look around. Thanks for making us feel at home Grace and Jessica!
Erica from Waco, Texas
I would highly recommend Joann’s to anyone looking for a dress. The staff were very welcoming and were very professional. They offered a variety of beautiful dresses to choose one. After trying on a few dresses I was able to get the perfect dress for my special day. Since my wedding is in another state they even offered to ship it for me. Overall, it was an amazing experience.
Great place. Everyone there is so sweet and very helpful. Got my Prom dress there last year and this year. They make it super easy!
Tori Haverkamp from West
Joanns made hunting for a wedding dress an easy and fun experience!
Ashlee Moore from Plano
The 2 girls I worked with were wonderful. Very knowledgeable and friendly.
Jordan Attebery from Lorena, TX
I had the best experience finding my bridal gown! Fallyn was amazing! She listened to me on what i wanted, pulled dresses based on what I described, offered helpful feedback, and was so patient! Overall, my experience at JoAnns Bridal was excellent!
Anna Chabot from West
The staff was super helpful in picking out dresses and making suggestions for alterations. It was a joyful experience and would recommend this store to others for any special occasion.
Ashlee webre from West, tx
Loved how they knew what I was looking for.
Casidy Wegwerth from West, Texas
Our bridal consultant, Fallyn, was absolutely wonderful. She was helpful but not pushy. She was kind and knowledgeable. She made for a great first experience. She was also very patient with me as a tried to narrow down my choices.
Kandy M from West
We love JoAnn's! We have bought both prom dresses here so it was our “go to” for Homecoming. She found the perfect dress. DeeDee is always awesome & helpful. Love the $99 sale. Thank you so much!
Whitney Aleman from Lott, Texas
Great customer service. Everyone was very friendly and very honest about the gowns. This was my first time shopping here, and I can not wait to go back for my prom dress.
Sarah from Fort Worth, TX
Very wonderful experience! The appointment did not feel rushed and the stylist had great recommendations for dresses according to my Pinterest board.
Such a wonderful experience! So thankful for this place and staff who helped me find the perfect dress for my big day! They’re so helpful and patient and the customer service is exceptional! Thank you Celia, Fallon, and DeeDee for taking the time to make sure I found my dress!
DeeDee was AMAZING!!! I found my perfect wedding dress all because of her. I will forever recommend her to anyone I know.
Celia was so helpful! I told her what I wanted, and she found me the perfect dress in my budget. The entire staff was so nice and made me feel special while shopping.
Krystal Dusek from Temple, Tx
I had the BEST experience at JoAnn’s! The ladies are so sweet and helpful! I told them what I had in mind for a wedding dress and they pulled dresses for me to try on. They have beautiful dresses and they are reasonably priced! They made the whole experience so fun and stress free! If you’re looking for a place to buy a dress, Joann’s is definitely worth the drive!
Jeanna Lucas from West
Great variety to choose from. Dee Dee was great with taking my vision and finding the perfect dress for me.
The best appointment I had! They were so attentive and happy to be there! I wanted a dress that covered my shoulders and even when she brought dresses out with thin straps she showed us how they could fix it to accommodate me! They did awesome, I highly recommend!
Gracie Rodriguez from West Texas
It was a wonderful experience!
Kristen and Kiley
We searched at every establishment in the Austin area with no luck on a finding even an acceptable dress for our daughter's Prom. As well we didn't obtaining good customer service in our search around the Austin area while searching for the perfect Prom Dress. The drive from Georgetown, TX to West, TX was well worth it for the selection and exceptional customer service. In fact if we had just gone to Joann's Bridal first we would have saved a lot of time and not had to go anywhere else! We highly recommend Joann's for your next formal attire needs! Also, I am big on customer survey's, but often do not do reviews. I wanted to make sure that our experience was available for those who might be wondering where they should go for their formal attire needs! Our daughter's prom dress is gorgeous and the owner of Joann's went above and beyond to make sure we found the right dress. Thank you!
Jayde Hamilton from Wortham
My daughter found the perfect prom dress, thanks to Tia, she was the most patient and helpful store representative, with the most positive attitude we have encountered in a long time.
Mallory from Copperas Cove
This was the BEST experience shopping for a formal! You respected me, my ideas and dreams and we were able to find the perfect dress for Prom. Thank You!!!
Reagan from West
Loved the atmosphere and the energy the employees had!
Haven Rogers from West, TX
Loved my experience!!!! DeeDee was amazing & just perfect!!
Samantha McHorse from Temple, tx
They were fantastic! They helped me find THE dress! I found my prom dress here 4 years ago, and now I've gotten my wedding dress from them too!
Megan Batts from Waco, Texas
My experience was excellent. All of the consultants were really nice and patient. While I was there I saw a dress that I really loved and wanted to try on but they did not have it in my size. The owner ordered the dress in for me just to try on! She went above and beyond to make sure I had my perfect dress! I wound recommend them to everyone.