Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
Caitlin
on 02/12/2024
on 02/12/2024
I had a brilliant experience at LMB. After my sister had an excellent experience I booked an appointment to find my dream dress. Kellie Anne understood the vision and delivered! I can't thank her enough for being so welcoming and helpful! I would recommend LMB in a heartbeat.
Harriet from Caldicot
on 02/12/2024
on 02/12/2024
Absolutely spectacular experience with LMB from start to finish. Kellie in particular made me feel so special, she looked after me, catered to what I wanted and even made a fuss of my mum, giving her options and advice.
She found the Dress for me and honestly Laura May Bridal made me feel incredible.
I’d recommend them to anyone. Thank you all so much, I can’t wait to wear my dress and think of you all on my big day!
Hannah from Cardiff
on 01/12/2024
on 01/12/2024
We had a lovely time yesterday. The experience was incredible and the dress is perfect
Caragh from Cardiff
on 01/12/2024
on 01/12/2024
I had an appointment with Georgie who helped me find the perfect dress! Everyone was really kind and friendly, and made the whole experience special - thank you so much!
Shredha Rajagopalan from Laura May Bridal Outlet
on 29/11/2024
on 29/11/2024
I came in for my appointment alone as this was just an opportunity for me to try things on without too many opinions. I did feel apprehensive initially but Abbie was like a friend immediately and put me at ease. She gave me all the time to pick things out as much as I needed and gave me so much information on seamstress details and pricing etc. It was honestly just such fun and what an asset Abbie is to the store.
Alice from Bristol
on 15/11/2024
on 15/11/2024
I had the best experience with Abbie at the Laura May Bridal Outlet. We felt very welcomed, initially discussing a bit about what I thought I wanted. Turns out the dress I went for was completely different and it was only because Abbie picked it out that I even tried it on! Abbie was full of knowledge about the details and the process which helped with my questions, overall making it a fantastic experience, I would really recommend! Thanks for helping me find my dress!
Zoe Subbiani from Cardiff
on 11/11/2024
on 11/11/2024
Abbie at the Laura May outlet was amazing. She was very knowledgeable and patient 😊Abbie suggested a few dresses including the one I chose … I said YES to the dress. Thank you Abbie🙏
Madi from Laura May Cardiff outlet
on 09/11/2024
on 09/11/2024
Abbie was amazing, she made the experience so beautiful and comfortable. I could not get over how lovely she was. I will be recommending here just for her alone
Cat from London
on 04/11/2024
on 04/11/2024
I had a lovely morning at the outlet store, Abbie picked out some dresses for me that I’d never have reached for myself but looked absolutely stunning on. She got me in and out of the dresses super quickly and the whole experience was fantastic, thank you!
Camille Gilsenan from Cardiff
on 03/11/2024
on 03/11/2024
Kellie-Anne was an absolute dream to work with. I was nervous going in and she made the experience so relaxing and enjoyable. She made my friends and I so welcome that I had to go back! She also picked up my vision instantly, so knew exactly what dresses to pick out. I’d 100% recommend. Thank you Kellie xx
Bethan from Cardiff
on 03/11/2024
on 03/11/2024
Had a wonderful experience at your store, this was my second appointment so I had some idea of what I wanted. I found your instagram really helpful as I could screenshot some inspiration. Mim was amazing from start to finish, she made me feel really at ease. Once I gave her my vision and showed her the screenshot she knew exactly what style I wanted and ultimately found my dress! I can’t thank her enough. The shop itself is wonderful, having a private space to try on dresses and Prosecco to mark the occasion. A truly unforgettable experience.
Francesca from Morgan’s Arcade
on 29/10/2024
on 29/10/2024
I had Kellie for my first bridal appointment and she was just amazing. So lovely, helpful and really made me feel at ease as I was quite nervous beforehand. As soon as I tried the first dress on, my fears left my body and I was ready to try on more. All the staff working that day were also fab, you can tell they all really love what they do. Thank you for making me feel confident and for such a special experience x
Shaunah Squires from Cardiff- arcade
on 29/10/2024
on 29/10/2024
Fantastic service! I don’t like much fuss and the girls accommodated that for me 😊 thanks so much
Harriette Wilcock from Cardiff
on 27/10/2024
on 27/10/2024
Just the most wonderful people to work with. Made me feel so special and helped me find the perfect, most beautiful dress
Nina from Cardiff
on 17/10/2024
on 17/10/2024
The team at Laura May were absolutely fantastic and made me feel super comfortable during the whole experience. Finding the dress was not something I was looking forward to and the anxiety was high, but Abby was great during my first visit, pulled a dress which I would have never considered but absolutely was my dress.The biggest thank you has to go to Kelly who is an angel. After having a massive freakout when I picked up the dress, she was so patient and kind. Made sure I didn’t leave the store without a smile on my face and I can’t thank her enough. The store is absolutely beautiful as well!
Aimee from Laura May outlet
on 11/10/2024
on 11/10/2024
Excellent service from booking to end.
Great communication during booking process. Abbie was so so lovely and welcoming. Really supportive throughout the appointment and found me my dream dress. I was nervous but Abbie made me feel really comfortable!
100% would recommend and I have told everyone to go to Laura May!
Demi from Cardiff, Cathays
on 09/10/2024
on 09/10/2024
I had a great experience picking my dress at the LMB outlet. Abbie was fantastic, super patient with me being both indecisive and picky, accommodating, understanding and super helpful with helping me imagine alterations and customisations I could make to make my dress perfect! Would recommend to anyone! Thanks again.
Donna Jones from Brecon
on 27/09/2024
on 27/09/2024
Abbie was amazing. I was very anxious about trying on dresses in front of people but Abbie reassured me throughout and made me feel comfortable. Thanks Abbie xx
Leah Jones from Cardiff Morgan’s Arcade
on 15/09/2024
on 15/09/2024
From the moment I stepped in the shop it felt so magical, staff were really welcoming. Georgie helped me choose my dress and she provided the most amazing service. I felt out of this world when I found the dress and trying all the others, there was such a variety to choose from. It really was one of the most special days I will never forget. I would recommend any bride to come here and experience how I felt. Thank you so much it was perfect!
Debbie Crichton from Laura May Bridal Outlet
on 15/09/2024
on 15/09/2024
Shauna made me feel so at ease from the moment I walked in and knew exactly how to help the overwhelming feeling I had.
I couldn't recommend her enough.
Megan
on 15/09/2024
on 15/09/2024
Kia was amazing, she really nailed what my style was even though I wasn’t sure myself. I can’t wait to come back to try my dress on! Thank you!
Lauren from Morgan Arcade
on 12/09/2024
on 12/09/2024
I had the most amazing experience at Laura May Bridal. The staff are so friendly & May in particular who helped me find my dream dress was amazing! The whole experience was relaxing & exciting. When collecting my dress the lady (I can’t remember her name!) was super helpful helping me find a veil & hair accessories. I cannot recommend them enough!
Alexandra from Cardiff
on 11/09/2024
on 11/09/2024
Kellie-Anne was superb! She made the whole occasion for me and my entourage so special. She went above and beyond to make sure the dress was perfect for me and showed us such a lovely collection of dressings. Thank you
Sarah Platt from Cardiff
on 09/09/2024
on 09/09/2024
I absolutely loved my experience at Laura May Bridal! I had the lovely Georgie looking after me and she was fantastic! She took the time at the start to understand what I wanted and pull some of the dresses that I liked, but she also understood my style and pulled some really good wild cards which made us all think! Thank you so much to Georgie who worked tirelessly to help pick some incredible dresses and made the experience really positive and fun!
Ffion from Llanelli
on 08/09/2024
on 08/09/2024
From the start LMB was warm, welcoming and very friendly. The team seemed genuinely happy for you and extremely helpful.
I was paired with Kellie-Ann and I have to say I am so pleased I was. It was like fate. It was a real bonding experience, nothing was too much trouble, she made me feel very special, listened to what I wanted and encouraged me to try alternatives as well! She made sure I was comfortable to share what I did and didn’t like which helped us narrow down the search.
The appointment was 2hrs and we were coming to the end so she offered us to come back later in the afternoon.
We visited another bridal shop, which I’m really glad we did because it affirmed that I was way more comfortable with LMB and the choice they had.
On return we were welcomed back and Kellie was just as excited as us. It was so lovely.
We had Prosecco,cupcakes and tea on both visits. The small personal touches made the experience so magical.
I am thrilled with my choice and it was all explained throughly.
I’m even more thrilled that Kellie was the one to help me find it. She is excellent at what she does and loved spending time with her.
Thank you LMB and thank you Kellie,
what a day!!! I’ll remember it forever.
Madison Sargent from Cardiff
on 05/09/2024
on 05/09/2024
I had the best experience any girl could dream of! I had 2 appointments with Anwen and all I can say is WOW! She’s was so accommodating and knew exactly what I wanted. I just want to say a massive thank you for all your help! Myself and my family who visited had the best time with you, we cannot thank you enough for the best experience X
Katie from Cardiff
on 05/09/2024
on 05/09/2024
Had the most incredible wedding dress shopping experience at Laura May. Kellie understood the brief perfectly and brought THE dress out immediately, she made the whole experience very fun and was extremely accommodating. Overall an excellent experience!
Linda from Bristol
on 02/09/2024
on 02/09/2024
I had the best experience at the Laura May bridal store. My shop assistant Mim put me at easy and helped me relax, even though I was very, very nervous. She listened to me, and helped me make the right decisions…..I found the most amazing dress!!xx
Thank you so so much ❤️
Amelia from Cardiff
on 26/08/2024
on 26/08/2024
I had the best time at Laura May. The shop is absolutely stunning and the suites are beautifully decorated and have a stunning atmosphere. Shauna made me feel so at ease and really took the time to listen to what I wanted. Shauna was really attentive and couldn’t do enough for me! Thank you so much for helping me find my dream dress and I will definitely be recommending you!
Bethany from Cardiff
on 25/08/2024
on 25/08/2024
What an incredible experience. It was my first time trying on dresses and I fell in love with, and said yes to, the first dress I tried on! All the ladies made the day so memorable and they made me feel like I was the only bride there. Verity was wonderful and knew exactly what I was after. Loved it and would love to relive the experience all over again!
Keira Williams from Cardiff
on 16/08/2024
on 16/08/2024
Absolutely amazing service with Laura May Bridal. I made two appointments one with the actual store and one with the outlet store. The first appointment was in the store where I was helped by the amazing Katie who couldn't have been any more helpful with me and my family. I walked in there not having a clue on what kind of dress I liked and within the first half hour we were able to identify what design I was looking for. There were lots of choices given to me in this style and by the end of the appointment I had two in mind that I couldn’t decide between. Afterwards, I made an appointment for their outlet store where I was helped by the fantastic Abbie, who really made me feel comfortable and gave different views on each dress I tried on to help me decide. I did fall in love with one particular dress and the process of buying it was amazing. My whole experience with Laura May Bridal was more than I could have ever asked for and I was so grateful for all the help I received from Katie and Abbie.
Sarah Newman from Neath / Cayman Islands
on 16/08/2024
on 16/08/2024
What an amazing experience! I was quite nervous about finding a dress as I needed to get one fast for my wedding abroad in 3 months time. Abbie was great as she put me at ease and was very attentive, helpful and friendly in the search for a dress and I actually found my dream dress! She also recommended a seamstress that could alter the dress for me in time too. Great service, I would recommend 100%. Thank you Abbie! :)
Sam Wassall from Bridal outlet
on 11/08/2024
on 11/08/2024
From the moment we walked through the shop door we felt extremely comfortable and welcomed with a truly lovely person Abbie.
Abbie explained the process, listened to what I wanted in a dress and gave us time to look at all of the amazing dresses.
We had Abbie's attention throughout our booking and did not feel rushed. She was so accommodating.
The best wedding dress shopping experience we have had....and I bought my dress 🥰
Abigail Westrup from Bristol
on 05/08/2024
on 05/08/2024
Such a lovely experience with Anwen on Saturday! She instantly got the vibe I was going for and pulled some amazing dresses, she really listened to what I liked and didn’t like! I liked that the dresses were selected for me as it would have been a bit overwhelming (and time consuming!) looking for though all the amazing dresses you have in store. Thank you for making me feel like the bride! (The Prosecco and cakes were a lovely touch too!)
Ann-marie Pike from Cardiff
on 29/07/2024
on 29/07/2024
Mim was so patient and professional throughout- an absolute star 🌟
katie from pontypridd
on 29/07/2024
on 29/07/2024
arianwen made me feel so comfortable and helped me find the perfect dress
had such a lovely experience with laura may bridal outlet would definitely recommend
thankyou
Tori Williams from Cardiff
on 21/07/2024
on 21/07/2024
Amy helped me find the perfect dress, and even though I was nervous but excited, she made me feel so comfortable and the nerves instantly went away when I started trying on the first dress with Amy! I couldn’t have asked for a better day, the personalised element of the day, plus the amazing girls at Laura May Bridal just made it perfect! Thank you all so much, but a huge thank you especially to Amy, you are just amazing! ❤️
Cathy from Wokingham
on 21/07/2024
on 21/07/2024
I recently visited Laura May to choose my wedding dress. I’m a mature bride and wasn’t sure if I would find the right dress. Kelly was amazing. We instantly bonded and she got me. Made me feel completely at ease. I found my perfect dress or it found me ❤️
Laura from Gloucester
on 15/07/2024
on 15/07/2024
I had the best experience at Laura May bridal, both the outlet and main store. I was finally able to say yes to dress!
Thank you so much!
Felicity Morris from Cardiff
on 14/07/2024
on 14/07/2024
Shauna was absolutely amazing! Listened to me so much and what I liked while also trying different styles with me. Genuinely made the experience so relaxed. Thank you so much!
Becky Mitchell from Laura May Bridal Outlet
on 13/07/2024
on 13/07/2024
It was a wonderful experience! Abbie was so helpful, knowledgeable, accommodating and made the whole appointment fantastic.
Shanie Probert from Cardiff
on 01/07/2024
on 01/07/2024
My experience with LMB has been nothing short of amazing from start to finish. From my first appointment (where I said yes!), where Amy was wonderful and was so accommodating of myself and my large group of 6 excited friends… to my collection appointment where again the experience was perfect. The staff are all so lovely and make you feel so special. The biggest thanks to LMB for helping me find my dream dress and for making it such a fun and exciting experience 😊
Hayley Monday from Morgan arcade
on 23/06/2024
on 23/06/2024
This was my very first bridal appointment and Kellie made it so so special! I was so nervous to come in as it’s something I’ve dreamt of for years, and Kellie made me feel so comfortable and knew exactly what I wanted. I can’t wait to come back for my second appointment and say yes to the dress!
Natalie from Cardiff
on 10/06/2024
on 10/06/2024
I met the lovely Arianwen at the outlet and I can only describe her as gorgeously warm!
Being a tomboy who loves baggy jeans and tops, not a dress gal at all, she made me feel at ease, welcome and so relaxed.
Nothing was too much, she allowed me to go with everything I liked (even though none of them were the one) and convinced me to try a dress I completely wrote off....only for it to be the one!
Can not thank her and the LM Bridal team enough!
Laura Banfield from Swansea
on 01/06/2024
on 01/06/2024
I had an absolutely amazing experience choosing my wedding dress in your store. I had 3 appointments overall (2 choosing the dress and 1 collecting it)
Each appointment was so relaxed and enjoyable! The girls helping me were amazing and nothing was a problem. Also so many amazing little touches in the goody bags! I am sad that my experience is over!!
I would definitely recommend to anyone looking for their dream dress!
Kirsty Williams from Cardiff
on 28/05/2024
on 28/05/2024
Amy Amy Amy! You are every brides best friend! I gave you a vision and you brought it to life! Thank you so much for your knowledge and expertise, you’re a superstar!
Alys Carey from Outlet
on 23/05/2024
on 23/05/2024
Abbie was very friendly and accommodating from the start to the end of the appointment. I felt relaxed and that I had as much time as I wanted to try on as many dresses as I pleased, nothing was too much of an ask. Her approach was relaxed and respectful which made the process enjoyable and successful, as I found a dress.
Susan Yip from Dublin
on 23/05/2024
on 23/05/2024
Kellie Anne was absolutely wonderful! She made us all feel so comfortable. But most importantly she helped me find my dream dress and I'm so grateful 🙏🥰.
Thanks a million Kellie Anne xx
Kitty from Cardiff
on 20/05/2024
on 20/05/2024
All the girls are so friendly and have been supportive with me as I have had to move my wedding a further year due to becoming a mummy, they have offered to store my wedding dress and veil until next year. Would highly recommend
Felicity from Cardiff
on 19/05/2024
on 19/05/2024
I genuinely can’t thank Verity enough. From the moment I walked into the appointment with my Mother till the very end, Verity was there with us every step of the way. She was patient, lovely and helped me find my one of a kind Dress, and I can’t thank her enough xx