Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
Sarah Bawden from Cardiff
on 03/03/2025
on 03/03/2025
I had the most amazing experience at LMB on Sunday 2/3/25. Katie was absolutely fantastic from start to finish. As someone who is not very girly and didn't really have a clue what I was doing - I have found my dream dress and that is all because of the guidance from Katie. She listened to what I thought I would like and suggested/brought other dresses to try on depending on how I felt in the previous dress. She also made it clear that she would bring dresses within my budget but would also let me know if there was one that was slightly over. As someone who is really self conscious and especially body conscious I was very appreciative of Katie dressing and undressing me but stepping out and giving me some time alone to actually change into the dress and have a few seconds to look at the dress on my own. Katie made me feel very comfortable and that really made my experience. I would recommend LMB to everyone!
Paige from Cardiff
on 20/02/2025
on 20/02/2025
I want to start by saying a massive thank you to all the staff from start to finish you were all amazing! But a huge shout out to Kelly who done my final fitting you were amazing with me and my bridesmaids such an experience!! You made me feel amazing such a confidence boost š
Zara Spyropoulos from Cardiff Morgan arcade
on 19/02/2025
on 19/02/2025
I absolutely loved my visit to Laura May Bridal in Cardiff.
The staff there were absolutely fantastic. They went above and beyond and the atmosphere was brilliant
Sian from London
on 10/02/2025
on 10/02/2025
Laura May have been nothing but the best from start to finish, all the girls are really lovely but big shout out to Verity and Amy who were amazing throughout and so helpful as I wanted the dress to be made slightly different to the original! I travelled from London to cardiff to go here after hearing good things and seeing the mass range of dresses! They were very accommodating with appointments too! Will recommend to all future brides! You will defo be in safe hands with Laura May!
ella may from morgan arcade
on 10/02/2025
on 10/02/2025
your sales person abbie was the best i could of hoped for when looking for my wedding dress, she made me feel beautiful and hyped me up all the way! they make it very personal to the bride and have the most gorgeous dresses to choice from. everything was fun and relaxed! i will be going back to get my wedding dress
Gemma Martin from Cardiff
on 06/02/2025
on 06/02/2025
I had the most wonderful experience! Kellie was so warm and lovely when we arrived. I feel very lucky to have got my dress from Laura May and I look forward to coming back when itās ready. You made the day special and the confetti canon was amazing! I have already recommended you to my friends!
Elly from Cardiff bay
on 02/02/2025
on 02/02/2025
The whole experience from start to finish was fantastic! Shauna was so lovely and really listened to everything I said, and didnāt say! It was overall just the most positive experience, the music was great, Shauna was super, as soon as we left (dream dress in hand) my bridesmaids said āwow that was so good Shauna was great!ā. I said yes to the dress and while I am over the moon, I am a tad sad that I donāt get to come back and have that wonderful experience again. Maybe Iāll find an excuse with a vow renewal! Iāll be recommending Laura may and Shauna to anyone and everyone as soon as theyāre engaged!
Abbie Lewis from Cross hands
on 01/02/2025
on 01/02/2025
Thank you so much for helping me find my dream dress. Appreciate all your help
Sian White
on 23/01/2025
on 23/01/2025
Absolutely amazing experience. Exactly what youād want and more when picking your dream dress! Kellie Anne was so lovely and helpful, and ended up picking the perfect dress out for me Iād never even think about trying. Thank you so much lovely ladies, I canāt wait to see you soon!
Izzy Harrison from Morgan Arcade
on 21/01/2025
on 21/01/2025
Had an amazing day choosing my dress with help from Katie! I really appreciated her help and advice, it felt very relaxed and I was able to try on different styles and designs. I was so comfortable with Katie and felt completely at ease! Thank you once again!x
Emily from Laura May Bridal Outlet
on 14/01/2025
on 14/01/2025
I took home what I hadnāt realised was my dream dress from the store on Sunday!
Shauna was super friendly & made me feel right at ease helping me to feel a million dollars in every single dress.
Once I had found āthe one!ā no other dress could compare. Worried that my favourite dress wouldnāt fit my barn style wedding Shauna told me āitās your wedding day, youāre not supposed to blend in, youāre supposed to stand out!ā & then it was sold!
Her comments will stay with me through my whole planning process & help me to feel like a princess on my wedding day.
Thank you Shauna.
Laura Jane French from Cardiff
on 13/01/2025
on 13/01/2025
I had the most amazing day the service was fantastic the dresses were out of this world the lady that looked after me shauna I can't thank enough gave me the most amazing memories that I will remember forever thank you so much .
Jessica Rocke from Cardiff outlet store
on 13/01/2025
on 13/01/2025
Shauna went above and beyond and was absolutely amazing! She was very knowledgeable and knew exactly what she was doing, made my experience so much at ease and comfortable! She was so kind and caring, Iāll never forget how beautiful and pretty she made me feel in my dream dress!
Jess Hembrough from Laura May Bridal Outlet
on 06/01/2025
on 06/01/2025
I had a lovely experience at Laura May Bridal Outlet. Shauna was very welcoming to me and my family, and made us feel very comfortable. Shauna helped me choose a range of dresses, to explore different styles and find the perfect fit. Shauna was very patient with me, and navigated me to find my perfect wedding dress!
Bethan
on 31/12/2024
on 31/12/2024
Simply the best! After some initial dress drama of attending a wedding and seeing the bride in the dress I had originally picked it was panic stations and tears galore! But one quick phone call to LMB later I was booked in for another appointment to find a new dream dress. Kellie-Ann was amazing during the appointment and made a stressful situation into the best day! She put me at ease straight away and seemed to know exactly what I wanted in a dress which made saying āYES to the dress -2.0ā a dream! They really do go above and beyond and I could not recommend them enough!
Eve from Bristol
on 13/12/2024
on 13/12/2024
Kelly was so great. She listened, brought out so many amazing dresses, wasn't pushy, tried hard to find exactly what we wanted and had great tips about adding straps etc. Thank you!
Georgia Shell from Cardiff
on 12/12/2024
on 12/12/2024
I had the best experience shopping for my dream dress at Laura May Bridal. The personal touches like the welcome board and Prosecco glasses were so lovely. Mim was unbelievably amazing at her job and super lovely. She helped me find my perfect dress in no time. I am so grateful to her. Thank you Mim and team!
Alyssa McKendrick from Laura May Outlet
on 07/12/2024
on 07/12/2024
Shauna at the LMB outlet was incredible. She made me and my loved ones feel so at ease from the moment we walked in. She listened to me, and made me feel beautiful in every dress I tried on despite my insecurities. She really is one of lifeās bundles of joy. She celebrated with me on finding my dream dress. Couldnāt thank her enough for all her help, guidance and support. She really is an absolute asset to your team, nothing is too much and she is such a kind soul. She made my insecurities disappear. I had been to another bridal shop previous and canāt say my experience was anywhere near the same and for that I have Shauna to thank. I found my dream dress and felt incredible I canāt wait to wear it on my big day! Shauna is amazing at her job and honestly deserves the recognition Iāve given her. Thank you so much!!!
Caitlin
on 02/12/2024
on 02/12/2024
I had a brilliant experience at LMB. After my sister had an excellent experience I booked an appointment to find my dream dress. Kellie Anne understood the vision and delivered! I can't thank her enough for being so welcoming and helpful! I would recommend LMB in a heartbeat.
Harriet from Caldicot
on 02/12/2024
on 02/12/2024
Absolutely spectacular experience with LMB from start to finish. Kellie in particular made me feel so special, she looked after me, catered to what I wanted and even made a fuss of my mum, giving her options and advice.
She found the Dress for me and honestly Laura May Bridal made me feel incredible.
Iād recommend them to anyone. Thank you all so much, I canāt wait to wear my dress and think of you all on my big day!
Hannah from Cardiff
on 01/12/2024
on 01/12/2024
We had a lovely time yesterday. The experience was incredible and the dress is perfect
Caragh from Cardiff
on 01/12/2024
on 01/12/2024
I had an appointment with Georgie who helped me find the perfect dress! Everyone was really kind and friendly, and made the whole experience special - thank you so much!
Shredha Rajagopalan from Laura May Bridal Outlet
on 29/11/2024
on 29/11/2024
I came in for my appointment alone as this was just an opportunity for me to try things on without too many opinions. I did feel apprehensive initially but Abbie was like a friend immediately and put me at ease. She gave me all the time to pick things out as much as I needed and gave me so much information on seamstress details and pricing etc. It was honestly just such fun and what an asset Abbie is to the store.
Alice from Bristol
on 15/11/2024
on 15/11/2024
I had the best experience with Abbie at the Laura May Bridal Outlet. We felt very welcomed, initially discussing a bit about what I thought I wanted. Turns out the dress I went for was completely different and it was only because Abbie picked it out that I even tried it on! Abbie was full of knowledge about the details and the process which helped with my questions, overall making it a fantastic experience, I would really recommend! Thanks for helping me find my dress!
Zoe Subbiani from Cardiff
on 11/11/2024
on 11/11/2024
Abbie at the Laura May outlet was amazing. She was very knowledgeable and patient šAbbie suggested a few dresses including the one I chose ā¦ I said YES to the dress. Thank you Abbieš
Madi from Laura May Cardiff outlet
on 09/11/2024
on 09/11/2024
Abbie was amazing, she made the experience so beautiful and comfortable. I could not get over how lovely she was. I will be recommending here just for her alone
Cat from London
on 04/11/2024
on 04/11/2024
I had a lovely morning at the outlet store, Abbie picked out some dresses for me that Iād never have reached for myself but looked absolutely stunning on. She got me in and out of the dresses super quickly and the whole experience was fantastic, thank you!
Camille Gilsenan from Cardiff
on 03/11/2024
on 03/11/2024
Kellie-Anne was an absolute dream to work with. I was nervous going in and she made the experience so relaxing and enjoyable. She made my friends and I so welcome that I had to go back! She also picked up my vision instantly, so knew exactly what dresses to pick out. Iād 100% recommend. Thank you Kellie xx
Bethan from Cardiff
on 03/11/2024
on 03/11/2024
Had a wonderful experience at your store, this was my second appointment so I had some idea of what I wanted. I found your instagram really helpful as I could screenshot some inspiration. Mim was amazing from start to finish, she made me feel really at ease. Once I gave her my vision and showed her the screenshot she knew exactly what style I wanted and ultimately found my dress! I canāt thank her enough. The shop itself is wonderful, having a private space to try on dresses and Prosecco to mark the occasion. A truly unforgettable experience.
Francesca from Morganās Arcade
on 29/10/2024
on 29/10/2024
I had Kellie for my first bridal appointment and she was just amazing. So lovely, helpful and really made me feel at ease as I was quite nervous beforehand. As soon as I tried the first dress on, my fears left my body and I was ready to try on more. All the staff working that day were also fab, you can tell they all really love what they do. Thank you for making me feel confident and for such a special experience x
Shaunah Squires from Cardiff- arcade
on 29/10/2024
on 29/10/2024
Fantastic service! I donāt like much fuss and the girls accommodated that for me š thanks so much
Harriette Wilcock from Cardiff
on 27/10/2024
on 27/10/2024
Just the most wonderful people to work with. Made me feel so special and helped me find the perfect, most beautiful dress
Nina from Cardiff
on 17/10/2024
on 17/10/2024
The team at Laura May were absolutely fantastic and made me feel super comfortable during the whole experience. Finding the dress was not something I was looking forward to and the anxiety was high, but Abby was great during my first visit, pulled a dress which I would have never considered but absolutely was my dress.The biggest thank you has to go to Kelly who is an angel. After having a massive freakout when I picked up the dress, she was so patient and kind. Made sure I didnāt leave the store without a smile on my face and I canāt thank her enough. The store is absolutely beautiful as well!
Aimee from Laura May outlet
on 11/10/2024
on 11/10/2024
Excellent service from booking to end.
Great communication during booking process. Abbie was so so lovely and welcoming. Really supportive throughout the appointment and found me my dream dress. I was nervous but Abbie made me feel really comfortable!
100% would recommend and I have told everyone to go to Laura May!
Demi from Cardiff, Cathays
on 09/10/2024
on 09/10/2024
I had a great experience picking my dress at the LMB outlet. Abbie was fantastic, super patient with me being both indecisive and picky, accommodating, understanding and super helpful with helping me imagine alterations and customisations I could make to make my dress perfect! Would recommend to anyone! Thanks again.
Donna Jones from Brecon
on 27/09/2024
on 27/09/2024
Abbie was amazing. I was very anxious about trying on dresses in front of people but Abbie reassured me throughout and made me feel comfortable. Thanks Abbie xx
Leah Jones from Cardiff Morganās Arcade
on 15/09/2024
on 15/09/2024
From the moment I stepped in the shop it felt so magical, staff were really welcoming. Georgie helped me choose my dress and she provided the most amazing service. I felt out of this world when I found the dress and trying all the others, there was such a variety to choose from. It really was one of the most special days I will never forget. I would recommend any bride to come here and experience how I felt. Thank you so much it was perfect!
Debbie Crichton from Laura May Bridal Outlet
on 15/09/2024
on 15/09/2024
Shauna made me feel so at ease from the moment I walked in and knew exactly how to help the overwhelming feeling I had.
I couldn't recommend her enough.
Megan
on 15/09/2024
on 15/09/2024
Kia was amazing, she really nailed what my style was even though I wasnāt sure myself. I canāt wait to come back to try my dress on! Thank you!
Lauren from Morgan Arcade
on 12/09/2024
on 12/09/2024
I had the most amazing experience at Laura May Bridal. The staff are so friendly & May in particular who helped me find my dream dress was amazing! The whole experience was relaxing & exciting. When collecting my dress the lady (I canāt remember her name!) was super helpful helping me find a veil & hair accessories. I cannot recommend them enough!
Alexandra from Cardiff
on 11/09/2024
on 11/09/2024
Kellie-Anne was superb! She made the whole occasion for me and my entourage so special. She went above and beyond to make sure the dress was perfect for me and showed us such a lovely collection of dressings. Thank you
Sarah Platt from Cardiff
on 09/09/2024
on 09/09/2024
I absolutely loved my experience at Laura May Bridal! I had the lovely Georgie looking after me and she was fantastic! She took the time at the start to understand what I wanted and pull some of the dresses that I liked, but she also understood my style and pulled some really good wild cards which made us all think! Thank you so much to Georgie who worked tirelessly to help pick some incredible dresses and made the experience really positive and fun!
Ffion from Llanelli
on 08/09/2024
on 08/09/2024
From the start LMB was warm, welcoming and very friendly. The team seemed genuinely happy for you and extremely helpful.
I was paired with Kellie-Ann and I have to say I am so pleased I was. It was like fate. It was a real bonding experience, nothing was too much trouble, she made me feel very special, listened to what I wanted and encouraged me to try alternatives as well! She made sure I was comfortable to share what I did and didnāt like which helped us narrow down the search.
The appointment was 2hrs and we were coming to the end so she offered us to come back later in the afternoon.
We visited another bridal shop, which Iām really glad we did because it affirmed that I was way more comfortable with LMB and the choice they had.
On return we were welcomed back and Kellie was just as excited as us. It was so lovely.
We had Prosecco,cupcakes and tea on both visits. The small personal touches made the experience so magical.
I am thrilled with my choice and it was all explained throughly.
Iām even more thrilled that Kellie was the one to help me find it. She is excellent at what she does and loved spending time with her.
Thank you LMB and thank you Kellie,
what a day!!! Iāll remember it forever.
Madison Sargent from Cardiff
on 05/09/2024
on 05/09/2024
I had the best experience any girl could dream of! I had 2 appointments with Anwen and all I can say is WOW! Sheās was so accommodating and knew exactly what I wanted. I just want to say a massive thank you for all your help! Myself and my family who visited had the best time with you, we cannot thank you enough for the best experience X
Katie from Cardiff
on 05/09/2024
on 05/09/2024
Had the most incredible wedding dress shopping experience at Laura May. Kellie understood the brief perfectly and brought THE dress out immediately, she made the whole experience very fun and was extremely accommodating. Overall an excellent experience!
Linda from Bristol
on 02/09/2024
on 02/09/2024
I had the best experience at the Laura May bridal store. My shop assistant Mim put me at easy and helped me relax, even though I was very, very nervous. She listened to me, and helped me make the right decisionsā¦..I found the most amazing dress!!xx
Thank you so so much ā¤ļø
Amelia from Cardiff
on 26/08/2024
on 26/08/2024
I had the best time at Laura May. The shop is absolutely stunning and the suites are beautifully decorated and have a stunning atmosphere. Shauna made me feel so at ease and really took the time to listen to what I wanted. Shauna was really attentive and couldnāt do enough for me! Thank you so much for helping me find my dream dress and I will definitely be recommending you!
Bethany from Cardiff
on 25/08/2024
on 25/08/2024
What an incredible experience. It was my first time trying on dresses and I fell in love with, and said yes to, the first dress I tried on! All the ladies made the day so memorable and they made me feel like I was the only bride there. Verity was wonderful and knew exactly what I was after. Loved it and would love to relive the experience all over again!
Keira Williams from Cardiff
on 16/08/2024
on 16/08/2024
Absolutely amazing service with Laura May Bridal. I made two appointments one with the actual store and one with the outlet store. The first appointment was in the store where I was helped by the amazing Katie who couldn't have been any more helpful with me and my family. I walked in there not having a clue on what kind of dress I liked and within the first half hour we were able to identify what design I was looking for. There were lots of choices given to me in this style and by the end of the appointment I had two in mind that I couldnāt decide between. Afterwards, I made an appointment for their outlet store where I was helped by the fantastic Abbie, who really made me feel comfortable and gave different views on each dress I tried on to help me decide. I did fall in love with one particular dress and the process of buying it was amazing. My whole experience with Laura May Bridal was more than I could have ever asked for and I was so grateful for all the help I received from Katie and Abbie.
Sarah Newman from Neath / Cayman Islands
on 16/08/2024
on 16/08/2024
What an amazing experience! I was quite nervous about finding a dress as I needed to get one fast for my wedding abroad in 3 months time. Abbie was great as she put me at ease and was very attentive, helpful and friendly in the search for a dress and I actually found my dream dress! She also recommended a seamstress that could alter the dress for me in time too. Great service, I would recommend 100%. Thank you Abbie! :)