Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
Shaunah Squires from Cardiff- arcade
on 29/10/2024
on 29/10/2024
Fantastic service! I don’t like much fuss and the girls accommodated that for me 😊 thanks so much
Harriette Wilcock from Cardiff
on 27/10/2024
on 27/10/2024
Just the most wonderful people to work with. Made me feel so special and helped me find the perfect, most beautiful dress
Nina from Cardiff
on 17/10/2024
on 17/10/2024
The team at Laura May were absolutely fantastic and made me feel super comfortable during the whole experience. Finding the dress was not something I was looking forward to and the anxiety was high, but Abby was great during my first visit, pulled a dress which I would have never considered but absolutely was my dress.The biggest thank you has to go to Kelly who is an angel. After having a massive freakout when I picked up the dress, she was so patient and kind. Made sure I didn’t leave the store without a smile on my face and I can’t thank her enough. The store is absolutely beautiful as well!
Aimee from Laura May outlet
on 11/10/2024
on 11/10/2024
Excellent service from booking to end.
Great communication during booking process. Abbie was so so lovely and welcoming. Really supportive throughout the appointment and found me my dream dress. I was nervous but Abbie made me feel really comfortable!
100% would recommend and I have told everyone to go to Laura May!
Demi from Cardiff, Cathays
on 09/10/2024
on 09/10/2024
I had a great experience picking my dress at the LMB outlet. Abbie was fantastic, super patient with me being both indecisive and picky, accommodating, understanding and super helpful with helping me imagine alterations and customisations I could make to make my dress perfect! Would recommend to anyone! Thanks again.
Donna Jones from Brecon
on 27/09/2024
on 27/09/2024
Abbie was amazing. I was very anxious about trying on dresses in front of people but Abbie reassured me throughout and made me feel comfortable. Thanks Abbie xx
Leah Jones from Cardiff Morgan’s Arcade
on 15/09/2024
on 15/09/2024
From the moment I stepped in the shop it felt so magical, staff were really welcoming. Georgie helped me choose my dress and she provided the most amazing service. I felt out of this world when I found the dress and trying all the others, there was such a variety to choose from. It really was one of the most special days I will never forget. I would recommend any bride to come here and experience how I felt. Thank you so much it was perfect!
Debbie Crichton from Laura May Bridal Outlet
on 15/09/2024
on 15/09/2024
Shauna made me feel so at ease from the moment I walked in and knew exactly how to help the overwhelming feeling I had.
I couldn't recommend her enough.
Megan
on 15/09/2024
on 15/09/2024
Kia was amazing, she really nailed what my style was even though I wasn’t sure myself. I can’t wait to come back to try my dress on! Thank you!
Lauren from Morgan Arcade
on 12/09/2024
on 12/09/2024
I had the most amazing experience at Laura May Bridal. The staff are so friendly & May in particular who helped me find my dream dress was amazing! The whole experience was relaxing & exciting. When collecting my dress the lady (I can’t remember her name!) was super helpful helping me find a veil & hair accessories. I cannot recommend them enough!
Alexandra from Cardiff
on 11/09/2024
on 11/09/2024
Kellie-Anne was superb! She made the whole occasion for me and my entourage so special. She went above and beyond to make sure the dress was perfect for me and showed us such a lovely collection of dressings. Thank you
Sarah Platt from Cardiff
on 09/09/2024
on 09/09/2024
I absolutely loved my experience at Laura May Bridal! I had the lovely Georgie looking after me and she was fantastic! She took the time at the start to understand what I wanted and pull some of the dresses that I liked, but she also understood my style and pulled some really good wild cards which made us all think! Thank you so much to Georgie who worked tirelessly to help pick some incredible dresses and made the experience really positive and fun!
Ffion from Llanelli
on 08/09/2024
on 08/09/2024
From the start LMB was warm, welcoming and very friendly. The team seemed genuinely happy for you and extremely helpful.
I was paired with Kellie-Ann and I have to say I am so pleased I was. It was like fate. It was a real bonding experience, nothing was too much trouble, she made me feel very special, listened to what I wanted and encouraged me to try alternatives as well! She made sure I was comfortable to share what I did and didn’t like which helped us narrow down the search.
The appointment was 2hrs and we were coming to the end so she offered us to come back later in the afternoon.
We visited another bridal shop, which I’m really glad we did because it affirmed that I was way more comfortable with LMB and the choice they had.
On return we were welcomed back and Kellie was just as excited as us. It was so lovely.
We had Prosecco,cupcakes and tea on both visits. The small personal touches made the experience so magical.
I am thrilled with my choice and it was all explained throughly.
I’m even more thrilled that Kellie was the one to help me find it. She is excellent at what she does and loved spending time with her.
Thank you LMB and thank you Kellie,
what a day!!! I’ll remember it forever.
Madison Sargent from Cardiff
on 05/09/2024
on 05/09/2024
I had the best experience any girl could dream of! I had 2 appointments with Anwen and all I can say is WOW! She’s was so accommodating and knew exactly what I wanted. I just want to say a massive thank you for all your help! Myself and my family who visited had the best time with you, we cannot thank you enough for the best experience X
Katie from Cardiff
on 05/09/2024
on 05/09/2024
Had the most incredible wedding dress shopping experience at Laura May. Kellie understood the brief perfectly and brought THE dress out immediately, she made the whole experience very fun and was extremely accommodating. Overall an excellent experience!
Linda from Bristol
on 02/09/2024
on 02/09/2024
I had the best experience at the Laura May bridal store. My shop assistant Mim put me at easy and helped me relax, even though I was very, very nervous. She listened to me, and helped me make the right decisions…..I found the most amazing dress!!xx
Thank you so so much ❤️
Amelia from Cardiff
on 26/08/2024
on 26/08/2024
I had the best time at Laura May. The shop is absolutely stunning and the suites are beautifully decorated and have a stunning atmosphere. Shauna made me feel so at ease and really took the time to listen to what I wanted. Shauna was really attentive and couldn’t do enough for me! Thank you so much for helping me find my dream dress and I will definitely be recommending you!
Bethany from Cardiff
on 25/08/2024
on 25/08/2024
What an incredible experience. It was my first time trying on dresses and I fell in love with, and said yes to, the first dress I tried on! All the ladies made the day so memorable and they made me feel like I was the only bride there. Verity was wonderful and knew exactly what I was after. Loved it and would love to relive the experience all over again!
Keira Williams from Cardiff
on 16/08/2024
on 16/08/2024
Absolutely amazing service with Laura May Bridal. I made two appointments one with the actual store and one with the outlet store. The first appointment was in the store where I was helped by the amazing Katie who couldn't have been any more helpful with me and my family. I walked in there not having a clue on what kind of dress I liked and within the first half hour we were able to identify what design I was looking for. There were lots of choices given to me in this style and by the end of the appointment I had two in mind that I couldn’t decide between. Afterwards, I made an appointment for their outlet store where I was helped by the fantastic Abbie, who really made me feel comfortable and gave different views on each dress I tried on to help me decide. I did fall in love with one particular dress and the process of buying it was amazing. My whole experience with Laura May Bridal was more than I could have ever asked for and I was so grateful for all the help I received from Katie and Abbie.
Sarah Newman from Neath / Cayman Islands
on 16/08/2024
on 16/08/2024
What an amazing experience! I was quite nervous about finding a dress as I needed to get one fast for my wedding abroad in 3 months time. Abbie was great as she put me at ease and was very attentive, helpful and friendly in the search for a dress and I actually found my dream dress! She also recommended a seamstress that could alter the dress for me in time too. Great service, I would recommend 100%. Thank you Abbie! :)
Sam Wassall from Bridal outlet
on 11/08/2024
on 11/08/2024
From the moment we walked through the shop door we felt extremely comfortable and welcomed with a truly lovely person Abbie.
Abbie explained the process, listened to what I wanted in a dress and gave us time to look at all of the amazing dresses.
We had Abbie's attention throughout our booking and did not feel rushed. She was so accommodating.
The best wedding dress shopping experience we have had....and I bought my dress 🥰
Abigail Westrup from Bristol
on 05/08/2024
on 05/08/2024
Such a lovely experience with Anwen on Saturday! She instantly got the vibe I was going for and pulled some amazing dresses, she really listened to what I liked and didn’t like! I liked that the dresses were selected for me as it would have been a bit overwhelming (and time consuming!) looking for though all the amazing dresses you have in store. Thank you for making me feel like the bride! (The Prosecco and cakes were a lovely touch too!)
Ann-marie Pike from Cardiff
on 29/07/2024
on 29/07/2024
Mim was so patient and professional throughout- an absolute star 🌟
katie from pontypridd
on 29/07/2024
on 29/07/2024
arianwen made me feel so comfortable and helped me find the perfect dress
had such a lovely experience with laura may bridal outlet would definitely recommend
thankyou
Tori Williams from Cardiff
on 21/07/2024
on 21/07/2024
Amy helped me find the perfect dress, and even though I was nervous but excited, she made me feel so comfortable and the nerves instantly went away when I started trying on the first dress with Amy! I couldn’t have asked for a better day, the personalised element of the day, plus the amazing girls at Laura May Bridal just made it perfect! Thank you all so much, but a huge thank you especially to Amy, you are just amazing! ❤️
Cathy from Wokingham
on 21/07/2024
on 21/07/2024
I recently visited Laura May to choose my wedding dress. I’m a mature bride and wasn’t sure if I would find the right dress. Kelly was amazing. We instantly bonded and she got me. Made me feel completely at ease. I found my perfect dress or it found me ❤️
Laura from Gloucester
on 15/07/2024
on 15/07/2024
I had the best experience at Laura May bridal, both the outlet and main store. I was finally able to say yes to dress!
Thank you so much!
Felicity Morris from Cardiff
on 14/07/2024
on 14/07/2024
Shauna was absolutely amazing! Listened to me so much and what I liked while also trying different styles with me. Genuinely made the experience so relaxed. Thank you so much!
Becky Mitchell from Laura May Bridal Outlet
on 13/07/2024
on 13/07/2024
It was a wonderful experience! Abbie was so helpful, knowledgeable, accommodating and made the whole appointment fantastic.
Shanie Probert from Cardiff
on 01/07/2024
on 01/07/2024
My experience with LMB has been nothing short of amazing from start to finish. From my first appointment (where I said yes!), where Amy was wonderful and was so accommodating of myself and my large group of 6 excited friends… to my collection appointment where again the experience was perfect. The staff are all so lovely and make you feel so special. The biggest thanks to LMB for helping me find my dream dress and for making it such a fun and exciting experience 😊
Hayley Monday from Morgan arcade
on 23/06/2024
on 23/06/2024
This was my very first bridal appointment and Kellie made it so so special! I was so nervous to come in as it’s something I’ve dreamt of for years, and Kellie made me feel so comfortable and knew exactly what I wanted. I can’t wait to come back for my second appointment and say yes to the dress!
Natalie from Cardiff
on 10/06/2024
on 10/06/2024
I met the lovely Arianwen at the outlet and I can only describe her as gorgeously warm!
Being a tomboy who loves baggy jeans and tops, not a dress gal at all, she made me feel at ease, welcome and so relaxed.
Nothing was too much, she allowed me to go with everything I liked (even though none of them were the one) and convinced me to try a dress I completely wrote off....only for it to be the one!
Can not thank her and the LM Bridal team enough!
Laura Banfield from Swansea
on 01/06/2024
on 01/06/2024
I had an absolutely amazing experience choosing my wedding dress in your store. I had 3 appointments overall (2 choosing the dress and 1 collecting it)
Each appointment was so relaxed and enjoyable! The girls helping me were amazing and nothing was a problem. Also so many amazing little touches in the goody bags! I am sad that my experience is over!!
I would definitely recommend to anyone looking for their dream dress!
Kirsty Williams from Cardiff
on 28/05/2024
on 28/05/2024
Amy Amy Amy! You are every brides best friend! I gave you a vision and you brought it to life! Thank you so much for your knowledge and expertise, you’re a superstar!
Alys Carey from Outlet
on 23/05/2024
on 23/05/2024
Abbie was very friendly and accommodating from the start to the end of the appointment. I felt relaxed and that I had as much time as I wanted to try on as many dresses as I pleased, nothing was too much of an ask. Her approach was relaxed and respectful which made the process enjoyable and successful, as I found a dress.
Susan Yip from Dublin
on 23/05/2024
on 23/05/2024
Kellie Anne was absolutely wonderful! She made us all feel so comfortable. But most importantly she helped me find my dream dress and I'm so grateful 🙏🥰.
Thanks a million Kellie Anne xx
Kitty from Cardiff
on 20/05/2024
on 20/05/2024
All the girls are so friendly and have been supportive with me as I have had to move my wedding a further year due to becoming a mummy, they have offered to store my wedding dress and veil until next year. Would highly recommend
Felicity from Cardiff
on 19/05/2024
on 19/05/2024
I genuinely can’t thank Verity enough. From the moment I walked into the appointment with my Mother till the very end, Verity was there with us every step of the way. She was patient, lovely and helped me find my one of a kind Dress, and I can’t thank her enough xx
Sophie
on 12/05/2024
on 12/05/2024
I met with Abbie yesterday at the outlet store where I found my dress. She was really friendly, warm and welcoming. Myself, mum and 3 of my bridesmaids had SUCH a wonderful time. I was able to try on so many different styles of dresses- they were all well cared for, and there was a great variety of different styles to try. Abbie was really informative and helped with a lot of my questions about alterations.
jessica from cardiff
on 08/05/2024
on 08/05/2024
my first ever bridal shopping day was a fantastic first experience for me & my family. I cant thank Verity enough for all her help, support & advice. We were made to feel so welcome, from my personalised room, arrival drinks nothing was to much. Verity made me feel so special & asked all the right questions. From my 'open to anything' approach she had so much patience with me & guided me through custom making my own design on a dress. I left feeling so much more prepared for my special day & have more of an idea of my dream dress. Myself, mother & sister couldn't have wished for a better assistant. Thank you & I look forward to discussing further options with you
Jessica, Debra & Hannah xx
Katie Mountjoy from Aberdare
on 26/04/2024
on 26/04/2024
As a self conscious, plus sized bride, I felt extremely anxious going to try on wedding dresses. Upon starting, Kellie introduced herself and I knew instantly she was going to help me find the one! She was down to earth, extremely understanding and compassionate about my insecurities, she laughed with us and it was overall, a really enjoyable and relaxed appointment. After just 4 dresses, I knew I had found the one I would wear on my big day!
The little touches following the big yes were such a lovely added extra and it felt like a real celebration rather than just a big finalised purchase. I left the store feeling a ton lighter and so so happy!
I cannot stress enough how fantastic Kellie was, there wasn’t a moment of awkward silence or any pressure to purchase a dress which I’ve had from my previous dress appointments.
Thank you again Kellie, you made the experience what it was and I’ll never forget how lovely the appointment was from entering to leaving!
Carina Pope from Cardiff
on 17/04/2024
on 17/04/2024
I have had such a positive experience as a bride from the first consultation through to picking up my dress. I felt supported and well-informed, never pressured by any of the staff which was a breath of fresh air! I thoroughly enjoyed the process of finding my wedding dress and feel slightly sad for this part of planning to be over! Thanks all ??
Meg from Hereford
on 16/04/2024
on 16/04/2024
I have to say May made the whole experience incredible! I was very nervous and not sure what to expect, but I felt instantly relaxed once May was in the room. She was amazing at listening to me and what I wanted and we soon found the style that suited me really well. I left the appointment feeling so confident and so excited for my wedding and I can’t thank her enough! I can’t wait to go back. Highly recommend!
Hannah from Cardiff
on 14/04/2024
on 14/04/2024
I couldn't recommend Laura May Bridal highly enough! My visit a couple of weeks ago was absolutely fantastic. Mim was incredible - she made me feel so relaxed and comfortable and I happily said yes to the dress!
Harriette Wilcock from Cardiff
on 09/04/2024
on 09/04/2024
What a magical afternoon!
Made to feel so special and Mim was SO helpful.
Can't thank you enough for helping me find my dream dress!
Hayley Rawlings
on 08/04/2024
on 08/04/2024
I visited LMB Outlet not expecting to pick ‘the one’ but all of the dresses I tried on were absolutely stunning, and with Abbie’s support and advice I said yes to my perfect dress! In the afternoon I visited LMB in the arcade to look at accessories. Kellie-Anne knew exactly what would complement my dress and chose the most beautiful veil and hair accessories. I had an amazing day and can’t thank Abbie and Kellie-Anne enough!
Erin from Cardiff Outlet
on 27/03/2024
on 27/03/2024
I was so nervous going to this appointment, I get overwhelmed really easily and had never been dress shopping before. As soon as I stepped foot in the store Kellie eased my anxieties straight away and was so welcoming and lovely! My experience in the store completely exceeded my expectations, I felt heard and had so much fun trying on lots of styles of dresses. Kellie listened to the feedback for each dress and helped me find the perfect one for me. There was no pressure to say yes and everything was explained so well, it’s clear there is so much passion and love in the shop. I have never felt so grown up and beautiful, I still can’t quite believe I found the one! I would highly recommend this shop to those brides who want a more personal experience, the touches of the personalised welcome sign and being attentive to not only myself but my bridal party too made it so welcoming. I deliberately chose an outlet shop knowing the prices were more in my budget, and once i found out the dress retailed at £2,200 and was in the shop for £650 felt like a no brainer!! I know I’m not going to get the same quality dress for that price anywhere else. All dresses were in amazing condition. Thank you so much again for all your help <3
Lucy french from Cardiff
on 24/03/2024
on 24/03/2024
My experience from start to finish was amazing. The staff were all very welcoming and friendly. Kelly Anne was just the best. She made me feel really comfortable and went above and beyond for me. I would highly recommend to other people looking for their wedding outfit.
Rhiannon Jones
on 14/03/2024
on 14/03/2024
The service I received from Laura May was faultless. From going to look for my dress, Abbie listened to what I liked and disliked about each dress and pulled the perfect one. There was no pressure or rushing you and plenty of Prosecco. Collecting my dress was such a lovely experience, Kelly made me feel so good in my dress and gave me plenty of ideas for adding . Can’t wait to actually wear my dress now. Thank you all for making my experience so lovely and memorable
Lily Iles from Bristol
on 13/03/2024
on 13/03/2024
After having been to multiple bridal shops before and finding the perfect dress stressful, the Team at Laura May made the process so much more fun and enjoyable. They made me and my family feel so special the moment we walked through the door. Verity helped me say yes to the dress and made me so excited for my wedding day!