Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
M knott from NJ
on 03/23/2025
on 03/23/2025
Service was great. So kind and didn’t push us. Very patient and accommodating
Brittany Koris from Carytown
on 03/23/2025
on 03/23/2025
Lucy was amazing!
Edith French from Richmond
on 03/22/2025
on 03/22/2025
Everyone was very nice and helped me to find the perfect dress!
Torri from Chesterfield
on 03/22/2025
on 03/22/2025
Amelia was amazing despite it being very busy!
Hailey Hammack
on 03/22/2025
on 03/22/2025
The absolute BEST Amelia is the sweetest and best at helping you choose out dresses you like! She helped me find my absolute dream wedding dress at an AMAZING price!
Robina Durr from Tampa, Fl
on 03/19/2025
on 03/19/2025
First time visiting from Florida. Lucy assisted us with finding the perfect dress for my daughters' prom. She was very helpful and professional. We would highly recommend Lex's for your formal wear needs.
Amanda from Kilmarnock
on 03/18/2025
on 03/18/2025
I was pleasantly surprised during prom season to find so many mother-of-the-bride dresses available to try on and also affordable! Amelia was helpful and attentive. I ordered one dress for the wedding but couldn’t resist also buying a dress that was on sale (off the rack) for $99!
A great experience overall and I would recommend Lex’s!
Blue from Carytown, richmond
on 03/17/2025
on 03/17/2025
everyone was super nice and helpful! this was my second time there and it was a great experience.
Cresta Jones from Bon Air
on 03/17/2025
on 03/17/2025
I have now used Lex’s twice for prom dresses for my daughters and both experiences were incredible! I made appts each time and could not be more pleased with the experiences. Both daughters found the perfect dress and the staff could not have been more pleasant, knowledgeable, informative and helpful through the entire process. Needless to say, we will be excitedly returning for my youngest daughter’s senior prom year after next! Thank you for such wonderful memories of finding the right dress.
Ashley Koonce from Norfolk, Va
on 03/16/2025
on 03/16/2025
We have been to many stores this prom season and this is our favorite by far! Love the attention. Customer service is amazing and the big dressing rooms are a huge plus. We will be back!
Kierra L from Richmond, VA
on 03/16/2025
on 03/16/2025
The experience was absolutely amazing! The staff is top notch and accommodate to all their guests! Everything was organized and I got plenty of time to find a dress that was the one! I would definitely recommend to anyone that wants to shop locally for a formal event! Much love to all of them!
leneeka manning from Fredericksburg, VA
on 03/16/2025
on 03/16/2025
Shopping for a prom dress at Lex's was simply TOP NOTCH! From the moment you walk in an you are greeted by a hello that is genuine and sincere. Next the dress selection is AMZAZING. No matter your size trust me you will FIND something here. The dressing area and the consultation that stays with you the entire time makes one feel special and tended to. Clara was our consultaton and let me tell you,: THE SWEETEST PERSON EVER!
Debbie Allan from Carytown
on 03/16/2025
on 03/16/2025
Our sales consultant was the perfect balance of helpful and attentive without being overbearing. She made recommendations and helped us narrow down the choices. Everything was perfect, thank you!
Kennedy from Carytown
on 03/15/2025
on 03/15/2025
Perfect experience! Everyone was super helpful and organized. I came in knowing what I wanted and with everyone's help I was in and out in less than an hour.
Elodie Meador from Goochland, VA
on 03/15/2025
on 03/15/2025
I had such a great time, Avery helped me and did an amazing job and every was perfect !
Dawn Phillips McCallum from Cary Street Richmond, Va
on 03/10/2025
on 03/10/2025
Great helpful staff, very sweet & knowledgeable! Best bridal store in regards to staff & great selections for Brides, bridesmaids, & other formal events. They have a large beautiful collection of accessories too, I would definitely recommend checking it out!!
Mckenna from Richmond
on 03/09/2025
on 03/09/2025
I had Amelia as my stylist she was so sweet and helped me find my perfect dress she was amazing! Everyone was so nice everyone helped me and didn’t rush me I found my dream perfect dress so happy and will definitely come back next year over all and amazing experience!
Brittany
on 03/08/2025
on 03/08/2025
Great selection and amazing staff! Will definitely come back for future events.
Sharon from Richmond VA
on 03/02/2025
on 03/02/2025
The service provided was superior, I went in not knowing what I wanted but they helped me figure out what was best for my style, figure and event. So pleased with the dress I purchased!
Allison D. from Richmond
on 03/02/2025
on 03/02/2025
I called ahead as my daughter had surgery and was in a large brace on crutches. Lex’s was incredibly accommodating and Easton was very patient and kind, spending two full hours with us until we found the perfect prom dress. Fantastic experience, all around. Thank you!!
Summer Chall from Carytown
on 03/02/2025
on 03/02/2025
Our stylist was super awesome, I loved her!
Therese Smith from Centreville, VA
on 03/01/2025
on 03/01/2025
I had my second bridal appt yesterday, and I'm very happy to say I found my wedding dress! My best friend found her wedding dress here a couple of years ago and I had been so impressed at their selection of dresses and approach to bridal appts that I knew I wanted to come here when it was my turn (despite living 2 hours away).
At both appointments, the attendants/assistants were extremely helpful and made me feel comfortable and welcome. At my first appt, they were very patient and allowed me to try on a large variety of dresses. At my second appt, they helped me with the specific dress I had been eye-ing and helped answer questions related to my concerns about alterations and trying on different veils.
The price was very competitive, and it was great getting to walk out of the store with it in hand instead of needing to order and wait for it to come in. I was also very relieved that they were able to enter my payment manually because I had forgotten my wallet at home! Highly recommend coming here to shop for wedding dresses!!
Micah W from Richmond, Va
on 03/01/2025
on 03/01/2025
We went to this store after 3 others for my daughter’s prom dress. Our sales associate was beyond helpful and caring and was such an ego boost for my daughter. We found her dress here that she loves and Lex’s has found a loyal customer.
Kelley T. from State College, PA
on 02/25/2025
on 02/25/2025
We were in town for a field hockey tournament and made an appointment in our downtime. Hannah was amazing and we walked away with my daughter's prom gown. Hannah took time with my daughter and provided her multiple gowns to try on and the amount of positive energy she provided her when she walked out with her gown was amazing!
Janet from Midlothian, VA
on 02/23/2025
on 02/23/2025
We had a wonderful experience shopping for prom dresses! From the moment we walked into the store until we left everyone was super nice and very very helpful! It was a great experience! Just wish the prom dresses were a little less expensive.
Vivian from Richmond, VA
on 02/23/2025
on 02/23/2025
Nice selection of dresses, cute & welcoming shop! It was a busy day in the shop w prom dress season, but it was well organized, we had an appt and the staff was attentive and helpful!
Tracey from Richmond
on 02/22/2025
on 02/22/2025
Love Lex’s! Great selection and friendly and helpful staff!
Anonymous
on 02/22/2025
on 02/22/2025
The staff was great.. very helpful and they have a hug variety of dresses. This is my second visit to buy a prom dress. I drove 3 hours to shop at Lex’s and it’s worth the drive.
Yolanda Bates from Carytown
on 02/22/2025
on 02/22/2025
Good options in plus size and great service.
Elizabeth M. from Roanoke
on 02/22/2025
on 02/22/2025
Lex's provided fantastic help with 2 employees assisting our 3 teens in finding dresses. They made the process quick and easy with our 1 hour appointment. They did a great job of listening to things the girls liked, asking for photos of ideas, and pulling the correct sizes.
Cheyenne Sweeney
on 02/19/2025
on 02/19/2025
I had an amazing time!! Easton was so nice and helpful and I was able to find my dress!!
Anonymous
on 02/19/2025
on 02/19/2025
The store is wonderful with choices galore. Your staff is fantastic. Great experience
Brandy Newman (& Taylor Newman) from Carytown
on 02/17/2025
on 02/17/2025
My daughter and I had a wonderful time prom dress shopping with you. Ainsley was perfect, it felt like we have known her for a long time. It really makes a difference having someone that is so attentive and understanding. Wonderful job Ainsley!
Elizabeth Carter from Richmond
on 02/16/2025
on 02/16/2025
The experience was very positive. Our store “helper” was courteous, positive and very helpful. She picked out a few dresses for me when nothing I had picked out seemed to work. She also recommended a size smaller. Thanks for such a great experience.
Pam Melita from Midlothian, VA
on 02/15/2025
on 02/15/2025
We loved our experience at Lex's. First time there and the choices were great! Amelia helped my daughter find her dress for prom. She was so fun to work with. Great experience for my daughter's prom dress fitting.
Alexis Skipper from Richmond, VA
on 02/14/2025
on 02/14/2025
Easton was very helpful. My stepdaughter and her friend had a wonderful experience and we will be back.
Jill Porter from Carytown
on 02/10/2025
on 02/10/2025
The customer service was outstanding. I am excited about my dress. I felt like the staff managed the busy Sat morning like clockwork and still made me feel important. I also got quick feedback from a follow up email and appointment. Thank you!
Tonia Blanchet
on 02/10/2025
on 02/10/2025
We had a wonderful experience shopping for a prom dress. My 6’2, broad shouldered daughter often struggles to find her size in stores. She had a large selection of dresses to try and struggled to decide between her favorites. The staff was amazing and friendly. We will definitely be back in the future.
Rhea Cutchins from Richmond Va
on 02/09/2025
on 02/09/2025
I had a wonderful associate(Hanna) she was so patient when I took forever trying on dresses. Everyone in there was so nice and helpful. Hand down the best place to get any kind of dress.
Melissa De Jesus Jean from Chesterfield
on 02/08/2025
on 02/08/2025
The best dress selection in town and priced right!
Ashley
on 02/08/2025
on 02/08/2025
We had a great time while Dress shopping today!! Amber did a great job with my daughter!! Can't wait to come shopping next year for prom.
Elizabeth Spencer
on 02/07/2025
on 02/07/2025
The service was excellent then entire time, from the welcoming when we entered until we left with the perfect dress and accessories! Amber is a knowledgeable and pleasant associate!
Heather Crowley from Stafford, VA
on 02/04/2025
on 02/04/2025
We worked with Taylor and she was simply amazing. She was patient and took the time to pull a ton of dresses for my daughter for prom. She found the perfect dress! Highly recommend the store and highly recommend Taylor.!!
Daphne Eubank from Carytown
on 02/04/2025
on 02/04/2025
Our consultant , Taylor was amazing and took great care of my daughter when picking out dresses that were just her style.
Heather Crowley from Stafford, VA
on 02/02/2025
on 02/02/2025
Taylor was simply amazing!!! She listened to my daughter and brought her multiple dresses. Wide selection too!!!
Amy Reese from Victoria, Va
on 02/02/2025
on 02/02/2025
Excellent customer service!!!
Mandy Nealy from Richmond, VA
on 02/01/2025
on 02/01/2025
We enjoyed our shopping experience and our time working with Luci. The dress my daughter chose was selected by Luci based on hearing what my daughter would like her dress to be/look like.
Kimberly Williams from QUINTON
on 01/26/2025
on 01/26/2025
Taylor provided very attentive service. She was patient with my daughter as she tried on numerous prom dresses. Taylor searched for dresses that fit her taste. There were many options to choose from in a wide variety of colors as well.
Mary Neary from Carytown
on 01/26/2025
on 01/26/2025
I recently went to Lex's for the third time, all three visits were for Mother of Groom, Mother of the Bride, and Grandmother of the Bride dresses. The store had plenty of stock, tons of dresses to try on, and super helpful staff. We love our appointments and have so much fun seeing what's available!
Ellie Harrison from Cary town
on 01/23/2025
on 01/23/2025
I found the perfect dress thanks to Lucy, the worker who helped me she was so sweet!