Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
Niamh Spinola from -
on 28/05/2025
on 28/05/2025
It always feels so magical every time I visit Alta Costura. Today I went for my third appointment which was for alterations, the seamstress was lovely and put my mind at ease. She tried various different options to fully explore what would be perfect for me. I’m still over the moon I picked this shop to find my wedding dress. ‘Perfect’ in terms of service feels like an understatement.
Danielle
on 27/05/2025
on 27/05/2025
Bella the seamstress was excellent, she was so informative and supportive!
Rebecca Fry from Maidstone
on 27/05/2025
on 27/05/2025
Perfect first time experience! Thankyou lovely Natasha for all of her help and guidence! 🩷
Louise from Maidstone
on 24/05/2025
on 24/05/2025
Had such a lovely experience. Tried on a variety of dresses and my stylist pulled a wild card from my reactions. The wild card was the dress I went back and bought after going away to look at photos with my bridal party. The stylist had anticipated I would be back and was already set aside for me which I really appreciated. Such a lovely atmosphere
Nikki and chantal from Sussex
on 24/05/2025
on 24/05/2025
All the ladies was very helpful, made my daughter feel relaxed and comfortable to find the dress for her big day .Also made it a special experience for her. I was very impressed by the ladies in Alta costura bride boutique.
Teodora from Maidstone
on 22/05/2025
on 22/05/2025
I had a really lovely experience. It was relaxed, I felt very welcome and the selection of dresses within my price range and size was excellent. I wanted to try on some dresses with colour, I was pleasantly surprised at how vast their selection was. Unfortunately, I did not find "the one" but it gave me a very good idea of what I want and do not want. It's a process after all. I would thoroughly recommend Alta Costura to all brides.
Charlotte from Wigmore
on 21/05/2025
on 21/05/2025
The whole team at Alta Costura are lovely and welcoming. They make you feel at home in a gorgeous setting and alleviate any fears or concerns you may have about your dress, fitting etc. Beautiful shop, dresses and assistants. Many Thanks, Charlotte
Charlotte from Wigmore
on 21/05/2025
on 21/05/2025
The whole team at Alta Costura are lovely and welcoming. They make you feel at home in a gorgeous setting and alleviate any fears or concerns you may have about your dress, fitting etc. Beautiful shop, dresses and assistants. Many Thanks, Charlotte
Gemma Oliva from Maidstone
on 19/05/2025
on 19/05/2025
Jessica was brilliant during my appointment. Made me feel very comfortable and was very helpful with trying to find THE dress
Zoe Taylor from Maidstone
on 17/05/2025
on 17/05/2025
I had such a wonderful experience today, made to feel at ease, and they listened so well to what I liked/didn’t like. They allowed you time to browse the whole store and select an unlimited number to try on. So happy to say I said yes to the dress and can’t thank the team enough!!!
Jamie-Leigh from Swale
on 17/05/2025
on 17/05/2025
Couldn’t fault the staff at all ! Made us all feel so welcome an couldn’t help enough my dress fitting went amazing and the lady that’s got to alter my dress was so good and made me feel amazing in my dress. I was speaking to the lady at reception and described the val I would like she took her time to look up my dress and to to go and find one to match mine it was perfect made my dress even better !!had a lovely time as usuall amazing shop an amazing staff 💕
Tammy from Maidstone
on 14/05/2025
on 14/05/2025
Had a lovely day with my mum today trying on some beautiful wedding dresses.
I said yes to the dress today!
Very happy would definitely recommend
K.R from Sittingbourne
on 11/05/2025
on 11/05/2025
The service provided has been exceptional. The staff were amazing at helping me find my perfect dress and resolving an issue I had with my dress when it arrived in store. They listened and did everything they could to resolve the issue with care and professionalism. I highly recommend Alta Costura and cant wait to wear my wedding dress later this year x
Sneha
on 08/05/2025
on 08/05/2025
Truly loved my time with Alta Costura. Everyone at the boutique was so welcoming. Jo and Bella, in particular, we're so helpful throughout the process. I had a fun and enjoyable experience, and would highly recommend this boutique to bride-to-be.
Connie from Maidstone
on 03/05/2025
on 03/05/2025
I had the most amazing experience at this beautiful shop, Joe and the team there are just amazing too.
I found my perfect dress and said yes!
Thank you Alta costura Bride you have helped with a dream come true!
Samantha Bradd from Maidstone
on 02/05/2025
on 02/05/2025
Could not thank this shop and Sarah who helped enough! I knew the minute I walked in and was made to feel so welcome I was going to find my wedding dress. My ideas, vision and budget was listened and cared too with 100% reassurance without fail. I cannot wait to go back for my fitting and try my dress on again! I would 100% recommend this shop to future brides for the best experience to kick start your wedding planning! Thankyou again! 🥰🤍
Rebecca
on 30/04/2025
on 30/04/2025
A lovely experience for my first appointment trying on dresses, Joanne was very helpful and put me at ease. Great selection of dresses.
Petya from Maidstone
on 28/04/2025
on 28/04/2025
The best bridal shop in town! Amazing and very helpful staff. Find the most wonderful dress. Highly recommend to every bride, there are dresses for every style and taste.
Meryl Brown from Maidstone
on 28/04/2025
on 28/04/2025
Perfect customer service, I was the most reluctant bride not looking for anything fancy. However my daughter's and the staff at Altra new better and as soon as I tried the dress on I knew it was the right one.
Thank you for everything you were amazing and as an older bride you made me feel so young xx
Faye Burton from Maidstone
on 27/04/2025
on 27/04/2025
Came on Saturday 26th April to begin my search for my dream dress. Was welcomed by Joanne. She was so friendly and asked about my big day. She explained how the time would work and explained what each style of dress was before letting me search the rails for dresses I’d like to try. She helped me into each of the dresses and made me feel extremely comfortable. I tried on quite a few dresses and managed to get it down to 2. I explained I was visiting a different shop after to try on more. There was absolutely no pressure and she gave me the details of my top 2 dresses. I visited the next shop but I soon realised that my heart wasn’t in it as I’d indeed found the one. After a spot of lunch I headed back to the shop and Joanne was with another customer so was looked after by Natasha. Again, was a warm welcome and I got the sense that the staff were genuinely excited for me. Natasha took my measurement and explained everything to me. Joanne popped over to congratulate me. I really would recommend this shop to anyone searching for their dress. It made my day and experience so enjoyable. Thank you ladies
Amanda Helm from Maidstone
on 22/04/2025
on 22/04/2025
Such a lovely team at Alta. From the moment we arrived we were made to feel special. My daughter is wheelchair-bound but she was treated as a bride to be and she loved the occasion. Although we didn’t find “the one”, we would most definitely recommend a visit.
Anonymous
on 22/04/2025
on 22/04/2025
Jade was AMAZING. So patient and kind and very helpful! Understood my style and what I was after and helped me find my dream dress. Gave me all the time I needed to think it through was not pushy to just buy it. Made it a truely amazing experience. Brides please visit here! You will not be disappointed. Stunning options and the loviest staff!
Donna from Ashford
on 21/04/2025
on 21/04/2025
Sarah was amazing. I know it was a hard appointment, but she listened to everything and pulled Lots of fabulous dresses. Her knowledge is extensive. Although I didn't find my dress, I would definitely request this lady on my next visit. The shop was lovely. A wonderful relaxed feel which with my anxiety helped put ,e at ease. The other ladies were brilliant very welcoming and I would definitely recommend this store to any first time brides such as myself.
Jodie Robinson from Maidstone
on 19/04/2025
on 19/04/2025
I had bridal consultation with Jade today. She made me feel so welcome and comfortable. I went in feeling nervous and not really sure what I wanted. Jade pulled lots of different dresses for me to try and explained how things can be changed and altered to make me more comfortable. After trying on quite a few dresses we found the perfect one for me. Jade was amazing through the whole experience. I am self conscious of my body after loosing weight, but Jade made me feel so comfortable and special she really was amazing. I can’t wait to come back and collect my beautiful dress!
Andreea from Kemsley
on 09/04/2025
on 09/04/2025
I highly recommend. High quality services.
Louise from Grantham
on 07/04/2025
on 07/04/2025
I can't thank you enough for the experience, everything was perfect. Jessica was absolutely fantastic in making me feel comfortable and helping me to find something that that not only suited me but also our venue.
Anna from Larkfield
on 06/04/2025
on 06/04/2025
An amazing experience, I was very nervous and Lucy made me feel so comfortable. She was very reassuring and helped me find my dress. Thank you so much.
Philippa Child from Ashford
on 05/04/2025
on 05/04/2025
I was so nervous to start dress shopping but Lauren made me feel completely at ease. She really listened to what I liked (and what I didn’t) and made the search much easier and less stressful than I expected. The shop is beautiful and I felt so comfortable there. If it wasn’t for her I wouldn’t have found my dress so I would recommend ACB to any brides-to-be! Xx
Amelia from Maidstone
on 04/04/2025
on 04/04/2025
Brilliant bridal shop - huge selection of dresses and the team are very helpful, knowledgeable and very understanding. Highly recommend!
Lucy from Maidstone
on 29/03/2025
on 29/03/2025
Bought my sister in law in to try dresses after I bought mine here a few months ago. Everyone is super friendly and accommodating! Very welcoming to my 10 month old nephew. Such a great variety of dresses and very knowledgeable staff.
Ellie kemp from Maidstone
on 29/03/2025
on 29/03/2025
Absolutely amazing service the staff made me feel so welcome and feel so comfortable
Charlie
on 22/03/2025
on 22/03/2025
Had a great experience today at Alta! All of the staff were so welcoming and friendly, I felt really comfortable and tried on some beautiful dresses. Now I just need to decide which one I want to say yes to. Thank you for a lovely first wedding dress experience
Lauren from Gillingham
on 21/03/2025
on 21/03/2025
Expertly guided by Joanne and well looked after - It made the whole experience less overwhelming, fun and relaxing for me and my guests. Thank you so much! Would highly recommend!!
Anonymous
on 20/03/2025
on 20/03/2025
What a beautiful shop ! The staff was amazing and helpful I found the perfect wedding dress company recommend this shop enough ♥️
Leah from Ashford
on 20/03/2025
on 20/03/2025
Such lovely people. Made me feel welcome and confident to try dresses on. I picked my beautiful wedding dress and can’t wait to see it when it arrives!
Amy Williams from Maidstone
on 17/03/2025
on 17/03/2025
Great experience as always, professional and friendly staff. Beautiful dresses! Loved trying on my dress ready for my alterations today!
Charlotte Field from Maidstone
on 17/03/2025
on 17/03/2025
Fantastic experience! As a nearing 40 bride I was a little nervous about what dresses would work. Jade was incredible, she was patient, personal and ended up picking me the most beautiful dress. I was a lovely experience, we didn't feel rushed, I comfortable and Jade was clearly experienced and knows what dresses suit people!
Maxine Butler from Maidstone kent
on 11/03/2025
on 11/03/2025
Absolutely fabulous experience. So many Beautiful Dresses and I found My perfect Dress 🥰 with help from the lovely karen ... Can't thank her enough One Happy Bride to Be .
Claire Forster from Snodland
on 10/03/2025
on 10/03/2025
Excellent customer service from Jade, real personal service, really made me feel at ease and nothing was too much trouble. Highly recommend the whole experience!!
Awesome!!
Petya
on 07/03/2025
on 07/03/2025
Lovely staff, amazing dresses and exellent service. If you want to look and feel like absolute star this is your place!!
Kim Kemsley from Maidstone
on 05/03/2025
on 05/03/2025
Wow what can I say the staff are amazing there they made the whole experience amazing I came out buzzing from the shop after saying yes to the dress with my little gift. What they gave me. I cannot say thank you enough for making my experience. The best I’ve ever felt amazing in my dress, thank you.
Katie norfolk from Kent
on 02/03/2025
on 02/03/2025
When I got to my appointment I was warmly greeted by all of the staff. They explained how the appointment would go and very quickly put me at ease. I was able to freely look at all of the dresses and they helped me pick out what they thought would not only suit me but what was in my price range and what could be ordered and altered in time for the wedding. They gave their honest opinion of how each dress looked on my body type and how things could be altered if I needed it to be. By the end of the appointment I came away with my dream dress, I felt looked after, listened to and looking forward to wearing my amazing dress on the big day.
Thank you to all the staff at Alta.
Leanne Brown from Maidstone
on 02/03/2025
on 02/03/2025
We had the best experience here. This was the first bridal shop I visited on the journey to find my wedding dress and I really do not want to go anywhere else after this. Jessica was fabulous, everyone I brung with me also said the same. She really listened to what I wanted and was able to help pull dresses that was exactly my vibe. We never felt rushed or anything we really took our time and found a dress I absolutely love. Jessica said at the beginning she had a good feeling that she would help me find a dress and she was right. The whole experience was just amazing and I felt so comfortable and loved every second of my visit!
Lyndsey Chandler from Maidstone
on 01/03/2025
on 01/03/2025
I had such a lovely, stress free experience, thank you to Jade. Jade helped me choose my dream dress. Jade took her time, she was very helpful and knew exactly what I had visioned. I felt comfortable and very relaxed. I cannot wait for my dress to come into the store. I highly recommend going to Alta and Jade for anyone that is searching for their dream dress!
Thank you and much!!!
EMMA from MAIDSTONE
on 28/02/2025
on 28/02/2025
I cannot rate Jade enough . I am an older bride (second time round ) and I felt completely overwhelmed and terrified I was going to look like mutton dressed as lamb.
Jade completely put me at ease , listened to my fears and my preferences and really helped me . The appointment was not rushed in anyway.
She made the whole experience really enjoyable and I found my dream dress . Thank you Jade .
Rianna Rose from Maidstone
on 21/02/2025
on 21/02/2025
I was so nervous to come and try dresses on, but Jessica made me feel so welcome and at ease, Jessica was so helpful showing me round the shop at all the different dresses and helped me pick some I liked and one out of my comfort zone to try for different styles. I’m so pleased that I come down to the shop today because I think I have found my dream Wedding Dress☺️thankyou again!!!
Debbie from Medway
on 18/02/2025
on 18/02/2025
Had a lovely experience ,very friendly and made you feel at ease. Thank you for looking after me and finding my beautiful dress.
Sophie Crist from Maidstone
on 16/02/2025
on 16/02/2025
I came in and really didn’t know what to expect as I have never been dress shopping. Me and my mum were greeted with such a warm welcome. We were a little early but that wasn’t a problem, we sat and waited and I had a little look at some dresses. I was then met by the lovely Jessica who was going to take my appointment. We went through what I wanted in a dress, I had a variety of ideas and she worked so hard in picking out lots of beautiful dresses. I felt so comfortable getting undressed and into the gowns infront of her. I felt bad when I didn’t like some of them on me but she explained I’ll know the one for me. I had the best time. Jessica made me feel like a glowing bride in every aspect. She also included my mum who came with me. I said yes to a dress and we left very happy.
Alex from Maidstone
on 06/02/2025
on 06/02/2025
I Attended today for my first fitting today with Daphne. Her calming influence was great when I was so emotional about having my dress on again! It was so nice to see Jade who helped me choose my dress as well. Alta Costura came highly recommended to me and I’d highly recommend it to any other bride looking for the perfect dress. The team are all so lovely and the dress selection is amazing
Lorna from Maidstone
on 27/01/2025
on 27/01/2025
Thank you so much for a wonderful experience for my first time in trying on wedding dresses.
Lucy was amazing! She was patient and very very helpful with find dresses that were similar to what I had liked. She made the experience so streamlined and efficient, and the added touch of pink lemonade was lovely.