Read Our Reviews
from past brides
Overall Rating: 5.0/5.0 from 50 reviews
 
Kensa Allen from Maidstone
on 28/04/2024
Joanne was super helpful and listened to what I wanted and made suggestions. Nothing was too much to ask.
Amie from Maidstone
on 28/04/2024
Amazing customer service, felt like a real princess, one person dedicated to you only with so many different options to try and experiment with. Really enjoyed trying the dresses on and not feeling rushed at all. Lovely lovely experience. Thank you so much
Helen Elliott from Orpington
on 25/04/2024
Everything about my experience at Alta Costura was utter perfection! Jade was absolutely faultless and went above and beyond to make dress shopping such a fantastic and fun experience. She is so warm and kind and we could all tell she genuinely loves her job. There was no pressure on the day to buy a dress which was really nice and after going to a few other bridal shops since, Alta is the complete winner in all catagories and I will be recommending it to everyone! I'll be back soon to 'say yes to the dress!' Thank you so so much Jade!
Julie Taylor from Maidstone
on 25/04/2024
All my fittings are complete now with the lovely seamstress Daphne, she has done a wonderful job on my dress, So happy with my dress, cant wait to pick it up. Thank you to everyone at Alta Costura Bride for making this a wonderful stress free experience x
Natalie Rice from Maidstone
on 20/04/2024
Thank you so much for taking such good care of myself and my bridal party, I had Jade as my consultant and she was absolutely amazing, she listened to everything I liked and disliked and by the end knew exactly what I was looking and found me my dream dress. She was so lovely and made me feel so comfortable and confident with the whole experience. I cannot thank you all enough but especially Jade. You made this so magical for me so thank you. I said yes to the dress and couldn’t be happier
Julie Taylor from Maidstone
on 17/04/2024
Lovely relaxing appointment in a beautiful environment, was very happy with my fitting & excited to collect it for my special day. All the ladies are lovely & I love the way they compliment all the brides & the brides compliment other brides, even though you have privacy you also get to see other beautiful dresses that have been chosen by the brides.
Lucia from Lordswood
on 17/04/2024
So pleased with my dress, the ladies are so helpful and understand the brides needs, for me I am losing weight so they advised me how much I would need to lose for a certain size, such great communication when dress arrived and fitting was great too.
Anonymous
on 15/04/2024
Brilliant service and a wonderful selection of dresses to suit all shapes, sizes, and styles.
Corinne from Maidstone
on 15/04/2024
I can’t thank the lovely team at Alta’s highly enough, they are all absolutely incredible! Being a plus size bride was a fear of mine but I was never once treated as anything other than a ‘bride’ and this really stood out to me and made my experience so much more enjoyable!! My fantastic seamstress Daphne, worked wonders to alter my dress and made sure at every point that I was included in the decision making! The absolute best experience!!!
Carla from Maidstone
on 13/04/2024
I am a plus sized bride and finding the whole wedding dress shopping very overwhelming, UNTIL I came to Alta Costura Bride! Sarah looked after me and never once made me feel self conscious, infact I felt the opposite! I had a a huge number of dresses that I tried on and felt very comfortable doing so. I never felt rushed, Sarah was so helpful and I felt she was there for ME!! Thank you Alta Costura Bride you made a rough experience really enjoyable. And I got to say YES TO THE DRESS.
Emily Guest from Maidstone
on 12/04/2024
Thank you so much for such an amazing experience finding my perfect wedding dress. All staff made me feel so comfortable and listened to my every need throughout the process. The seamstress was fantastic and booked my alterations for the latest possible date to allow me to continue my weight loss journey.
Jessica from Maidstone
on 09/04/2024
My first dress fitting today with the seamstress Bella was a very pleasant appointment, Bella made me feel so at ease and very comfortable in her company and a conversations. She listens to what I wanted and worked around myself. Great appointment today and looking forward to my next one. Staff were all pleasant as usual too and offered me a drink as soon as I arrived, great time for me
Jade from Maidstone
on 06/04/2024
Emma-Jane was so welcoming, friendly and helped me choose my wedding dress. Really a fantastic experience and would highly recommend going to Alta Costura Bride to find your dress.
Judi Cleaves from Maidstone
on 05/04/2024
From the first moment I walked into the shop, I have been so impressed by the professionalism and kindness shown by the staff. Special mention must go to Natasha who was simply wonderful at making an insecure and nervous bride feel comfortable and even confident in their new attire. Daphne has worked wonders also to ensure that the whole ensemble looks perfect. Thank you very much x
Phoenix from Maidstone
on 04/04/2024
Absolutely wonderful! Jade was attentive and made my experience very special
Anonymous
on 04/04/2024
I have had three appointments with Tash and her service has been nothing short of exceptional. I came in thinking I wanted one thing, and then settled on a totally different style, meaning it has taken us a few appointments to narrow things down. Tash was friendly and welcoming from the very beginning and understood this was a big purchase for me - I never felt rushed or pressured, and I always felt like Tash was working with me to find what I really wanted. Her knowledge of designers and styles was fantastic. Her genuine nature means I never felt nervous about coming into the store or asking for something different. Her customer service genuinely made me determined to be an AC bride! I wanted a bridal store where I would be happy to come in for alternations and appointments throughout the process, and Tash has provided that. I have had the best experience, thank you Tash!
Ellis from Maidstone
on 31/03/2024
Jade was absolutely amazing!!! She was so professional but friendly and made the whole experience so enjoyable. I felt instantly at ease and was made to feel like the only bride in the world. I’m so glad I found my wedding dress, thank you so much x
Jade Nicol from Dartford
on 29/03/2024
The most perfect experience from start to finish! So many lovely dresses and so professional. The ladies here know exactly what they are doing and I felt at ease. I highly recommend ! I said yes to the dress!
Ellie from Maidstone
on 28/03/2024
Simply amazing ?? the whole team was so lovely and made me feel confident and comfortable
Claire knight from Maidstone
on 22/03/2024
Amazing experience as always, it was very busy in the store today but the girls gave me a lot of time and attention which I was very grateful for. The seamstress was very knowledgable and I felt very comfortable that she will do a great job. It’s always a pleasure seeing the team and seeing all of the beautiful dresses in the shop, I will be looking forward to my next fitting!
Jaimie Holliss from Maidstone
on 21/03/2024
I had the most amazing experience when coming in to Alta Costura! I brought along my Mum and my Nan and we was all so happy with how the whole day went. Sarah was so lovely, she listened to what I wanted and we got straight to it! I was able to try on as many dresses as I wanted with different veils & tiaras. Sarah really did make me feel so welcome and comfortable! I brought my absolute fairytale dream dress and I couldn’t be happier! I will definitely be recommending Alta Costura to all my friends when it’s their turn to try on wedding dresses?? Thank you so much to Sarah, who helped make a magical day so perfect xx
Samantha Gilham from Maidstone
on 18/03/2024
Lauren was absolutely lovely and made the whole experience relaxed. She spent time understanding what style I liked and found dresses that suited me. I found my dress! Thank you Lauren
Annie from Kent
on 18/03/2024
Omg there best wedding shop so kind, friendly, lovely atmosphere and they know exactly what you need thank you guys x
Anonymous
on 16/03/2024
Great service, really patient and helpful staff.
Corinna from Walderslade
on 11/03/2024
Alta was the second dress shop I’d been to and Emma was my consultant. From start to finish I can’t fault my experience. Emma was kind, friendly, patient and nothing was too much for her. She made it feel pressure free and advised me when she needed to. Emma also provided alternative ideas for dress options and just made it such a lovely appointment. And I found my dress!! Thank you so much!
Shannon Hopkins from Maidstone
on 11/03/2024
Absolutely love coming here for all my dress needs. It’s so friendly and feels like a warm family. They helped me choose my perfect dress and have assist me with every email and question I had. Every member of staff is always happy. I would recommend to every soon to be bride to come to Alta costura for their perfect dress. 10/10 experience since the first visit.
Elaine Jordan from Maidstone
on 09/03/2024
I didn’t think I would find my wedding dress on my first visit to any bridal shop. Jade made me feel extremely comfortable, she was professional, informative and friendly. I felt she genuinely cared about finding me a dress I felt comfortable in and provided lots of options and had lots of patience. I also never felt any pressure to choose / purchase today, I would normally take a lot longer to make a decision about something this important but I was happy and confident to say “Yes to the dress “
Shanel from Maidstone
on 08/03/2024
Getting my dress, coming in for alterations, getting them done within THREE DAYS so that I can fly back out of the country with my dress? Five stars. Tracey is an absolute G. Thanks so much!!!
Julie Taylor from Maidstone
on 04/03/2024
Feel so comfortable with all the ladies here, lovely relaxing atmosphere & experience. So glad I found this shop. I'd give 10 stars if I could ??
Jade Johnson from Maidstone
on 02/03/2024
The store was lovely & the staff were all nice. Jade was amazing!. She made me feel comfortable and gave her honest opinion. She also picked out some dresses I never thought I would go for. I would highly recommend her ?? Thank you for everything today & helping me say YES to the my dress!!. X
Niamh Dunne from MAIDSTONE
on 02/03/2024
Such a lovely experience!! Sarah was lovely and so helpful!! Thank you
Karen Seager from Maidstone
on 26/02/2024
Had an amazing visit, Sarah was so helpful and made me feel fantastic and really helped me to find the right dress. I can’t wait to wear my dress and feel like a princess, thank you so much Sarah ??x
Hayley Elkington from maidstone
on 25/02/2024
joanne was so helpful and a lovely lady i felt so comfortable with esp being a larger lady i cx t thank her enough for everything today
Holly turner from Gillingham
on 25/02/2024
Had a lovely experience and found a beautiful dress ! The lady who helped me was amazing, I was really nervous I wouldn’t find anything I liked and she made me feel so at ease ! So helpful and kind , looking forward to come back for my alterations , would highly recommend
Natalie Brownlie from Isle of Sheppey
on 23/02/2024
Came back today for my 2nd dress fitting. As always everyone on the team was friendly, welcoming and helpful. In house seamstress Bella is wonderful!
Corinne C from Maidstone
on 23/02/2024
I am truly blown away by my experience at Alta Costura! As a bigger bride to be I was so anxious about the whole process but what has stood out to me the most is that my size has been completely irrelevant and I have been treated with respect and always simply as a ‘Bride’, this has made me feel worthy and allowed me to settle and actually enjoy the process! My seamstress appointment was lovely, I was cared for and listened to, I was included in decision making and I was made to feel more beautiful than I ever thought possible! Thank you so much Alta and the team and special mention to Sarah who has been absolutely incredible during all of my appointments!!!
Danni from Ashford
on 21/02/2024
Amazing experience! I had all nerves washed away and felt so helped and supported. Natasha was fantastic, so full of knowledge and advice, she knew me so well after a short time and pulled out some beautiful dresses that I would have never put myself into that I actually fell in love with! I wasn’t rushed or under any pressure to make a decision there and then which I was scared about. Thank you so much for your time and I have finally made my choice I am going to be getting married in the black Rebekah dress thanks to all your help!
Grace Mc
on 20/02/2024
Isabella was wonderful today! I already think my dress is perfect but she made it fit like a glove! I’m so excited to wear it on my big day now eeee
Laura Hua from Maidstone store
on 19/02/2024
Emma was very helpful and politely. She recommended great dresses to me from a huge selection that was in the shop. I was at ease all the time and the dressing room was lovely and spacious. I picked a dress and had a successful visit.
Niamh Spinola
on 18/02/2024
I had the most phenomenal experiance at Alta Costura Bride! From the moment we walked in Jo went above and beyond to make myself, mum and bridesmaids feel welcomed and at ease. I was incredibly nervous, but Jo soon settled those nerves and helped me pick out a range of beautiful dresses. Jo was so attentive and really listened what I like from certain dresses and what I felt wasn’t working for me, she was incredibly patient and caring throughout. I’m so shocked and overwhelming pleased that I found my dream dress on my first ever wedding dress appointment!
Toni Thorpe from Maidstone
on 17/02/2024
My visit today I arrived excited but nervous. I left feeling excited and very relaxed. The hospitality was amazing and I found my dress! I can not wait to return again for my fittings and the rest of my journey leading up to my big day. Thank you so much for how welcoming you made me feel.
Harriet Adams from Kent
on 15/02/2024
Wow what an amazing experience I had at your beautiful boutique. From the minute I walked through the door Emma made me feel so welcome and comfortable. I felt so relaxed and enjoyed every minute of the experience and I’m so glad I said YES to my wedding dress with you! Thanks again Emma for everything! ????
Emily Andie Smith from Maidstone
on 14/02/2024
I had the most amazing experience, Joanne was incredible and after worrying about this moment, I felt so comfortable and found my dress straight away. I can’t thank her enough for what she has done for me. I will always remember it! Thank you
Kayley from Maidstone
on 12/02/2024
Emma-Jayne conducted my first wedding dress shop and was so professional and welcoming. I ordered a dress on the day after her helping me find my perfect dress which I had my first fitting for today. The seamstress was very pleased at how well the dress fitted and I required no alterations to the sizing - the only thing we are adding is a button to pin the dress up for the evening. I just want to say again how incredible the team are and how much I appreciate Emma-Jayne and the staff there. They made it a wonderful experience and I could not recommend them more. I felt like a princess and all my wedding dress dreams have come true!!
Julia Price from Maidstone
on 03/02/2024
Wonderful experience, all my worries disappeared
Holly from Maidstone
on 02/02/2024
Tracey the seamstress was great for my first fitting - giving me confidence and plenty of tips and advice. Highly recommend!
Emma from Kent
on 01/02/2024
I had a fantastic bridal appointment with Jade. She was laid back which suited me well but she also wanted to hear about our day and what styles of dresses/designers I liked not false and put on like some shops. She clearly knows the stock well and her brides, she did a great job of helping me narrow down the perfect dress with all the elements I wanted! She wasn’t pushy at all and let me take the time to discuss with my mum regarding our budget and call my bridesmaids. She was so patient with me being slightly fussy but she hit the nail on the head with “the dress” which I can’t wait to wear on our big day!
Yasmin
on 29/01/2024
I had 3 appointments booked on Saturday one being at Alta and the other 2 elsewhere. And I can honestly say Alta made my my whole experience one to never forget. It was the most surreal perfect experience. I had a lady called jo and she was amazing. She made me feel at complete ease and I even had a little idea of asking my best friend who was with me to be my maid of honour and my mum to walk me down the aisle. And jo helped me with my little mission to ask them with their gifts when I was standing there in the first dress I tried on which happened to be the one I said yes too! I wasn’t made to feel rushed or felt forced to buy anything like I did in another shop. It was honestly the most perfect day. Thank you so much for making such a special moment so perfect! I will 100% be recommending Alta costura to everyone! I can’t wait to go back to see my beautiful dress!
Tash from Rochester
on 29/01/2024
Thank you so much to the wonderful Emma Jane. She listened, looked at my Pinterest board and picked out my perfect dress. I never thought I’d find a dress like this and she made all my dreams come true. I also felt so comfortable throughout and I honestly have not stopped smiling since my appointment. Thank you!! And cannot wait to come back for my fittings
Jodie Bartholomew from Maidstone
on 28/01/2024
Had an amazing time picking out my dress today! Natasha was amazing made me feel really comfortable! And I said yes to the dress!