Read Our Reviews
from past brides
Overall Rating: 5.0/5.0 from 50 reviews
Rita from Maidstone
on 29/05/2023
My appointment was lovely. I was at your store with my sister and we really liked the space, the dresses and the customer service. Joanne was wonderful - she helped us find some great options for wedding dresses and made the whole experience feel relaxed and fun! I would definitely recommend it!
Jeannine Campbell from Snodland
on 28/05/2023
Definitely Five stars from me. Alta was wonderful she made me feel calm and relaxed as soon as I met her. We chatted about my vision for me on our wedding day and our venue. I loved that I was able to look through the stunning dresses with Alta to really get a clear idea of what suited me, a service that some Bridal shops don’t offer. All of the staff are really lovely. I felt at ease in making my decision without any pressure. I said yes to the dress! The Best Bridal Experience For Me Thank You So Much! Xx
Lauren from Maidstone
on 25/05/2023
Had such a lovely appointment today with Jade, she made me feel so comfortable and really listened to what I wanted, the dresses are soo beautiful and amazing quality!
Helen from Lenham
on 25/05/2023
Really welcoming and patient as I chose my dress. Clear and positive customer care, with a lovely selection of dresses.
Eleanor Bracey from Maidstone
on 24/05/2023
Jade was great, I felt totally unrushed, had plenty of time to try on everything I wanted to, some multiple times, she made me feel very comfortable and after my first time dress shopping I’m happy to say I bought a dress off the rack that was really not what I thought I would be taking home and was actually quite a bit under my top budget - plus a gorgeous veil. The wide selection of styles and sizes is amazing and Jade was super helpful, I didn’t feel pressured into buying and had plenty of time to decide.
Brittany from Ashford
on 22/05/2023
Lauren was amazing! She instantly put me and my bridal crew at ease. I had a vague idea what I was looking for after being sent some pictures. We tried on a few dresses and I pointed out what I liked and didn't like and Lauren took this on board and helped, moving straps, grabbing different styled straps, removing and adding bits to help visualise how the dress could look. She was so helpful and after all her tips and ideas I said yes to the dress! Thankyou so much.
Carly Andrews from Chatham
on 17/05/2023
Amazing morning!! I attended with my mum sister and bridesmaids…who are stressing more than me as I’m so chilled about the whole thing! Joanne was so lovely! I tried on a number of dresses and found THE dress! This was the first place I thought of and knew I’d find the one here. Thank you for your patience Joanne, I’m now so excited!!x
louise clayton from Folkestone
on 15/05/2023
Beautiful selection of dresses the staff are happy polite helpful and made my experience special , I was kept up to date at every stage and special little touches during my alterations like a the blue bow in my petti coat for luck was extra special, Thank you so much for everything you have all been amazing and I will recommend you to any one looking for a wedding dress.
Melanie from Maidstone
on 14/05/2023
Had Lucy today for my dress fitting today. I already had a fitting yesterday with another company where I thought I'd found THE dress, however Lucy managed to find another dress which I absolutely fell in love with which was completely unexpected. Lucy listened to my wants and concerns. 100% recommend.
Abbeygail Wenham from Kent
on 13/05/2023
As this was my first time trying on any wedding dresses I did not expect to find THE DRESS on my first try. I had two dresses I knew I wanted to try and with the help of Natasha we eliminated dresses that didn’t make the cut. Natasha made it really easy to decide which dress was the most suitable and eventually saying yes to the Janine dress. Who’d of thought I’d be saying yes today …. But I did! I am over the moon with the experience in store today, Natasha also remembered talking to me at the Detlin wedding fair which was a lovely personal touch too. I was so overwhelmed at the fair that I really wasn’t sure how today was going to go but it was defiantly relaxed and enjoyable. Thank you for making today easy.
Shannon from Maidstone
on 13/05/2023
Joanne Made me feel so comfortable trying on dresses as a curvy bride , so helpful too
Lacey from Maidstone
on 13/05/2023
Came in today tried on few dresses & found my dream dress. All the ladies made me feel welcome!
Abigail R from Aylesford
on 11/05/2023
I was made to feel so comfortable as I had been previously worried about trying on dresses. Thank you
Kaisha from Higham
on 11/05/2023
Met with your seamstress today and i felt totally comfortable, lovely lady and very helpful. Couldn't have asked for anyone better.
Yvette sumner from Maidstone
on 03/05/2023
The whole process of finding the dress and getting it altered has been amazing. Every member of staff is wonderful and gives great advice xx
on 03/05/2023
I had a lovely experience at Alta Costura. The staff were absolutely lovely and made me feel comfortable trying on their dresses, all very helpful and complimentary. I found my dream dress here on the first day of looking, which is unique and beautiful. Photos and gift bag at the end all added to the experience. Thank you so much x
Alannah Martin from Canterbury
on 02/05/2023
First of all - thank you so much for helping me find my dress! Everybody was super friendly, welcoming and made me feel at ease! The staff were very helpful in answering any questions we had as well as listening to our thoughts and opinions and picking a variety of dresses for me to try! I really enjoyed my time there (although it wasn’t too long as I fell in love with the glitter dress and that was it - I was sold!!)
Kate Curtiss from Maidstone
on 01/05/2023
I have had the best service from Alta Costura Bride from the first moment I walked into the shop until my final fitting today. My first appointment was with Hannah who couldn’t be more helpful. After trying a few dresses on and not feeling quite right in the styles I had chosen my daughter wanted a princess dress for me. Hannah pulled one out to show me and when I tried it on I knew it was the one. After a really bad experience in another shop I went back to see Alta with my bridesmaids and asked to try it on again. Alta was patient and kind to me and made me feel amazing in the dress again. My bridesmaid cried and I purchased the dress then and there. It was definitely the right choice. Daphne has completed all my alterations and has done a wonderful job in making it fit perfectly. I honestly have nothing but praise for Alta and her team. Thank you for everything and all your support in making me feel amazing for my wedding day xx
Nathalie from Maidstone
on 30/04/2023
Best wedding dress shopping experience! From the minute we walked through the front door we felt really looked after and valued. Sarah welcomed us, listened to everything we said and found lots of dresses to try (it was lovely not to be limited on the number or dresses I could try). Sarah took the time to make sure the dresses fit and gave me a realistic idea of how they would look if the size too big or too small. Sarah helped us to filter the dresses down to 3 final options, she added accessories to each one and gave me the time to really think through my decision before saying "Yes to the dress"! I really enjoyed my experience and how I felt, I didn't feel rushed to buy a dress or any accessories I like other wedding dress shops. Thank you Sarah for your time and help finding my dress
Holly Stevens
on 29/04/2023
Sarah was AMAZING!!! Such a kind lady and put no pressure on at all. Completely catered to my budget. If anything, I was under my budget which included my veil and tiara! Would highly recommend. Thank you Sarah for being so lovely.
Carolyn Warner from Maidstone
on 28/04/2023
A simply brilliant, personal service. Feel very cared for an valued here. The team are so great at their jobs and the seamstress is a dream too. Cannot thank them enough for making me feel so special as it is my second wedding.
Beth from Kent
on 18/04/2023
Had my dress reveal and first seamstress appointment yesterday. I was so excited to see my dress again and the seamstress was lovely (and hilarious!). So excited for her to work her magic and for my next appointment at Alta Costura Bride x
Abigail Davis from Maidstone
on 15/04/2023
Joanne was the best ever!! I can’t believe the excellent service she provided. The range of dresses was impressive and her customer service was faultless. And I did say yes to the dress!! Thank you all so much!!
Tina Culver from Canterbury
on 15/04/2023
Sarah was so amazing and so very tolerant when I had previously made my mind up on a dress that I had seen at another shop. She absolutely nailed it and completely put a spanner in the works with a dress that was very similar but was even better and at half the price of my original choice. Thank you so very much, I am so excited to wear my beautiful dress. Thank you Sarah.xx
Amy from Maidstone
on 15/04/2023
What a fab time. Jo was so knowledgable and made me feel at ease, and she picked the dress that ended up being the one! Very happy to be an Alta Costura Bride!!
Bobbie from Dover
on 15/04/2023
Had an absolutely amazing time today. Got my perfect dress x
Marilyn from Maidstone
on 12/04/2023
Lovely ladies, so please with my dress would recommend you to my friends, so friendly..thank you again.Marilyn.x??
Rebecca from Maidstone
on 11/04/2023
Both times I have visited the store the staff have been lovely and helpful, they really make you feel welcome and at ease I would highly recommend them ??
Anna from Surrey
on 08/04/2023
Had an amazing afternoon here and said YES to the dress! Lovely shop and plenty of curvy dresses to choose from. Natasha was so lovely and helpful. I felt really at ease and in good hands.
on 07/04/2023
Tasha was absolutely amazing, so friendly and definitely knew what she was talking about! My first time wedding dress shopping and i found the one! I felt really comfortable and felt like she knew exactly what i wanted
Lisa from Maidstone
on 06/04/2023
Thank you for making the time to help me choose my wedding dress, I wasn’t rushed, I tried loads on until we found a really beautiful dress for me, my girls help me pick and all agreed that was the one for me. Staff were really lovely.xx
Megan Button
on 27/03/2023
I said YES to the dress!!. I couldn't of wished for a better experience. Jo was so helpful, professional, honest and caring - I was so nervous but Jo made me feel relaxed and made the experience special. The count down is on until I can try my dress on again! Thank you so much xxx
Connie from Maidstone
on 26/03/2023
Natasha was absolutely fantastic! This was my 7th dress appointment (at all different shops) and this was the best I’ve felt throughout the appointment. She was so helpful and went the extra mile to help me rule out options and giving me advice on different options available. I left feeling so positive :) Thank you!
Natalie Brownlie from Isle of Sheppey
on 26/03/2023
We had such a lovely experience today at Alta Costura with Lauren. Being plus size I was very worried about whether dresses would fit me etc but was put totally at ease. Nothing was too much trouble, they had a lovely range of dresses and accessories available, and I was able to find my wedding dress there. So many beautiful gowns and such wonderful staff. Can't thank them enough!
Rebecca from Maidstone
on 25/03/2023
I can’t be more appreciative and grateful to all the staff but especially Sarah who helped me and made me feel at ease and comfortable but also picked out my dress I said yes to. I was a right mess leading up to my appointment I didn’t sleep well I couldn’t eat or drink and my anxiety was through the roof. I really wish I had known that the experience was going to be so far from what I had conjured up in my brain. I honestly from the bottom of my heart can’t recommend them enough from the moment you walk through the door until you leave they make you feel so special and important nothing is to much trouble. I couldn’t have asked for more! plus size or not ladies make your appointment I promise you won’t be disappointed. X
Megan from Maidstone
on 25/03/2023
Very helpful and patient nice selection of dresses. Friendly professional people. Nice setting
on 19/03/2023
From the minute I entered the shop Sarah made me feel so welcome, she listened to what styles I like and don’t like. We tried on styles which I didn’t even think I would like just to rule them out. She helped me step out of my comfort zone and made me feel at ease the whole entire time. I am so glad I picked my dress with Alta Costura! They are amazing ladies!
Ceason from Maidstone
on 18/03/2023
Loved the shop , loved the dresses and experience of trying on , as a nervous plus size bride the one reason I was drawn to your shop was the fact you are inclusive in sizes and even on Fb etc there’s a lot of posts of your plus range and plus size dresses . Just such a nice feeling rather then just seeing all smaller slimmer sizes posted everywhere . Felt very comfortable and will be coming back for a 2nd try on !
Vickie Robinson from Longfield, Kent
on 16/03/2023
I don't even know where to begin on this wonderful team! Not only did I find my dream dress, the lengths they went to to make sure it was the right decision were above and beyond. I first went to Alta Costura a year ago where I loves a dress but didn't want to commit and ended up going somewhere else and choosing another dress. Fast forward a year it was the wrong decision so I returned to Alta to have another look at dresses and also hopefully try the one I loved last year. That particular dress had been discontinued, out of sale and packed ready to be sent back to the suppliers. I tried various dresses but still couldn't quite get the other one out of my head so team went through the boxes to find this one dress (which they did find) to give me another chance to see if I had the same feeling the second time of putting it on. Whilst I still really liked it, another dress that I had tried on that day completely captured my heart ?? and I felt terrible that the girls went to so much effort finding the other one, but this shows the lengths this team will go to to make sure you make the right decision. I had the lovely Jade helping me and I loved Jade's friendliness, honesty and how genuine she was. In fact, every single person that I met that day was exactly the same - such a great team! There are not enough stars allowed on this review for them. I look forward to seeing them all in the lead up to my wedding and my fittings. If anyone is thinking of booking an appointment here, do it, whether you find your dream dress or not, you will not be disappointed with the level of service these ladies give. Thank you Team AC for being fabulous! From one of your many happy AC Brides xx
Ellie from Maidstone
on 15/03/2023
From my very first visit to Alta Bridal to my final dress fitting, it's been amazing! The girls here put you at ease and make you feel so lovely. The dress alterations were perfect and I cannot wait to wear the dress on the day! Every time I put the dress on, I love it even more! Thank you so much
Hollie from Maidstone
on 13/03/2023
Such a lovely relaxed experience trying on and finding my wedding dress at Alta Costura Bride. I went to try dresses on alone and Jade was so lovely bringing me different dresses and jumping in as photographer. Tasha and Daphne have been amazing and the whole experience at the store makes you feel like a princess and totally at ease! Thank you ladies, you're doing an amazing job.
Sarah Taylor from Maidstone
on 12/03/2023
I had the lovely molly helping me find my dress. She was absolutely amazing. She was so patient and helpful as I was a very overwhelmed bride. I tried on so many dresses which molly ran around trying to find me. Not once did she try to push anything on me. There was no hard sale nothing which I’ve had from other shops. I can’t recommend this bridal shop more. The whole experience was amazing. And the dresses were all beautiful. Thankyou so much molly you were truly amazing xx
Sian from Gillingham
on 11/03/2023
I came to Altra costura bride today and I was so anxious and worried. I was made to feel so comfortable and welcome all the staff was amazing and my bride consultant Lauren was an absolute superstar. She was amazing and helped me the whole way through.
Georgina Wooding from Maidstone
on 11/03/2023
Amazing experience cannot thank you enough!!
Suzanne Coutinho from Maidstone
on 10/03/2023
I can not say how wonderful this experience has been with this shop. All the team are wonderful but especially Jade who has been looking after me. Her attention to detail and being so sensitive to my situation has put me completely at ease and have really enjoyed the whole experience of finding a wedding dress! Not only did Jade really listen to what I liked but found me the dress! As soon as I put it on I knew and the emotion of it all made me cry ! Jade gave me confidence to feel good in myself and it’s not just buying a dress for a special day ! It really is a whole experience! After a tough year last year for myself, I had lost some confidence in my appearance but Jade was so wonderful and made me feel beautiful and even excited now for my wedding day. After my seamstress appointment today the staff went above and beyond to get there early for me so I could get there have my appointment and drive back in time for work! I’m so impressed with their kindness and can not praise Jade and the shop enough. I would recommend this shop to anyone about to buy a wedding dress. Thank you all so much you have made this such an enjoyable experience and so excited to pick my dress up in April.
Miranda Smith from Maidstone
on 09/03/2023
I brought my dress after Jade listened to what I really wanted ( even I wasn’t 100%) she was professional and friendly. Very quickly she knew my likes and dislikes . The customer service was amazing and when trying on dresses I was treated with up most dignity. I had so much fun and knew it was the one. Literally can’t thank Jade enough and would recommend her to everyone. Looking forward to my fitting and appointments later in the year !
Erika from Maidstone
on 09/03/2023
Molly was very helpful through my first wedding dress tryouts and I managed to find the perfect dress for my wedding day! I had a lovely experience!
Dawn from Maidstone
on 09/03/2023
I was made to feel so comfortable, Jade was fabulous in helping me choose the right style of dress. I would definitely recommend Alta Costura. Their range of dresses is second to none. Definitely spoilt for choice ??
Kayleigh from Rainham
on 07/03/2023
Had such a lovely time picking out a wedding dress, even though it was very daunting at the start! Sarah made me feel very much at ease almost straight away. So please I found my dress here, can’t wait to come back once it’s here !
Nina Whittaker from Kent
on 06/03/2023
Jade was absolutely brilliant - patient, honest and an amazing eye for what would and wouldn't work for me. Alta Costura has a great range of dresses which meant I could try different styles and all really beautiful quality. Thank you!
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