Read Our Reviews
from past brides
Overall Rating: 5.0/5.0 from 50 reviews
 
Cortney-Louise from Maidstone
on 05/10/2024
I had an appointment today with Sarah, and she was so amazing and helpful! I’ve been set on a black dress forever, and any bridal shop or boutique I’ve ever spoken to have always tried to sway me to white, not accommodate my choices. However, Sarah rallied all the black dresses (which was a really good selection!!) and we also tried on some white ones too, just for feel and shape. We ended up with about 12 dresses to try! But we ended up trying on 7, and in that, we found my dress! Sarah really made me feel at ease, and she knew quickly what I was comfortable with, and what made me feel best. She was so attentive and really knew what to pick out for me. For what I thought was going to be an awful experience because I’m a curvier girl, was actually one of the most relaxed, exciting, and most confidence-boosting experience! Thank you Sarah for the most enjoyable experience in wedding planning so far!
Joanne from Maidstone
on 02/10/2024
Joanne was amazing couldn't of asked for a better woman to help me find my yes dress ❤️❤️❤️ both ladies was great so helpful highly recommend thanks girlys
Kayleigh from Maidstone
on 01/10/2024
Absolutely amazing! Loved every minute. I felt so comfortable and I didn't feel nervous at all. The staff were so welcoming and so helpful and went above and beyond for me.
Janice Handy from Maidstone
on 30/09/2024
From the moment I walked in, Lauren took control and made me feel really relaxed. She talked me through the process and allowed me to take a look through the selection of gowns. With had a nice number to try along with different styles. Lauren was very professional, quick and in control, but allowing me freedom to get feel for the dresses. The last dress was a show stopper and resulted in me saying ‘Yes to the Dress’! Measurements weee all taken and Lauren had these doubled checked too, for peace of mind. Thank you Lauren, you was an absolute delight. The little gift was lovely and I loved the chalk heart with my name on. Them little touches make the difference.
Kirsty from Maidstone
on 29/09/2024
The best experience finding my wedding dress with the loveliest lady guiding me through the process! The whole appointment was professional, comfortable and easy! We all had a lovely time! Can’t wait to go back for fitting already!
Sinead connolly from Maidstone
on 29/09/2024
Jasmine was absolutely amazing person and she did everything right for me she was so amazing and I really appreciate her she was so kind and caring and listened to me thank you so much for everything I really appreciate it xxx
Kym from Maidstone
on 27/09/2024
Jade was fantastic from start to finish, understanding our vision and knowing what I really wanted before I even did! I felt comfortable and not at all rushed and most of all listened too. I said yes to the dress and highly Recommend if you are looking for your dream dress you take a look
Jade Prince from Rainham Kent
on 25/09/2024
I love every experience I have had with Alta Costura so far, I've just had my first fitting and as always the staff where so lovely and accomodating. I had my toddler with me and they even brought toys out for her and have her biscuits bless them. I can't recommend Alta Costura enough, thank you for your hard work ladies.
Gemma from Maidstone
on 18/09/2024
I had the most amazing experience picking out my dress! Everyone was so friendly and knowledgeable. I love the dress I have chosen and can’t wait for my day to show it off
Veronica
on 16/09/2024
Jade was a wonderful bridal specialist. She was very knowledgeable, efficient and was delightful in her approach. I heartily recommend Alta Costura.
Josie from Maidstone
on 10/09/2024
I was upset and nervous with bridal shopping, especially after unexpectedly losing my Dad and not wanting to face reality.. I'd had a few terrible dress experiences before, so I didn't hold out much hope... HOWEVER, from the moment I walked in, I was made to feel at ease, fabulous & most importantly - listened to! I felt seen, heard & totally awesome by the end of it! It was as if I'd found my soul sisters! The whole team were absolutely fantastic, even to recommending the perfectly suited seamstress for me and my requests; Tracy was fantastic and brought my dream dress to life! We even had matching handbags! If anyone is gonna go dress shopping, The Alta girls have got you! 1000% recommend!
Laura from Maidstone
on 08/09/2024
I had a wonderful experience during my first bridal appointment. As someone who was extremely nervous at the whole idea of dress shopping, Jessica put me at ease and after trying multiple styles really helped narrow down what I wanted, finding some beautiful choices that she thought would suit what I was looking for. 100% recommend!
Ashlea from Maidstone
on 07/09/2024
Absolutely amazing experience, Lauren made me feel so comfortable and went hunting around for the perfect dress once she got a taste of my style. From the minute we entered the store it was so welcoming and relaxed Lauren even managed to fit me in for a second slot which is when I said yes to my dress. Even my two children (9&7) enjoyed the cake and pink lemonade :) thank you again!!
Jasmine from Maidstone
on 03/09/2024
I had such a lovely experience at your shop. Sarah was a dream to work with and made the whole experience so enjoyable and relaxed, I really had so much fun. I especially liked how many dresses I was able to try on and then shortlisting it down, this was a great approach. Your selection of dresses are wonderful. I’m still considering my dress, but there was one I had my eye on at your store that I’m highly considering. Thanks for a great experience and for all the helpful staff I dealt with on the day x
Sarah Golding from Maidstone
on 02/09/2024
Highly recommend the bridal shop staff very polite and helpful couldn’t ask for anything more the wedding dresses are lovely and cater for everyone, my wedding dress is absolutely beautiful Thank you again
Bex C from ACB Maidstone
on 02/09/2024
What an amazing experience! From the start, Natasha was so warm, friendly and fun, which helped set the tone of our appointment. The shop is stunning and selection of dresses is great, there's definitely something for everyone! I want to say a massive thank you to Natasha (and all the staff at ACB) because all of the little details were really appreciated and most importantly, for helping me find THE dress!! xxx
Sassy from Bexley
on 28/08/2024
I had my first appointment for wedding dress try on at Alta Costura, with the lovely Jade, she was amazing and so helpful. She made me feel so comfortable and at ease. She knew exactly what i had in mind for options to try, aswell as other recommendations to try. The shop is beautiful and they have so many gorgeous dresses to choose from. I could not fault anything with the process and it was the best experience for me with my mum, nan and sister. Thank you for such a special day.
Michelle Mills from Kent
on 24/08/2024
Amazing, managed to squeeze me in for an appointment after a disappointing day of trying on dresses in other shops. Me and my daughter arrived such a warm welcoming from everyone, made to feel comfortable from the very start. After an hour I had that feeling and ordered my dream dress, i honestly would recommend to anyone looking for the dream experience.
Amma from South London
on 22/08/2024
I had an amazing experience with the lovely Jo, she made me feel confident straight away, it was lovely being able to look at all the dresses. Jo was so empathetic and was able to see when I was overwhelmed and reassure me, it was also evident how happy she was for me when I found my dress. She was also so honest with me about pricing etc and answered all my questions. I'd recommend this place to anyone
Holly from Chatham
on 19/08/2024
Had a really great experience, really kind and helpful , got the most beautiful dress ! So happy , thanks so much
Samantha from Maidstone
on 18/08/2024
We had the best time at Alta Costura. The bridal party felt incredibly welcomed and the whole process was very smooth from start to finish. The staff listened to your feedback and were not pushy about trying to sell you dresses. They genuinely cared & it was a lovely experience
Tina Culver from Canterbury
on 16/08/2024
Amazing lovely people who really do make you feel special. The whole experience from choosing the dress to the alterations was perfect and nothing was too much. Thank you so much for helping to make our day just perfect.
Helena Bento from Welling, UK
on 14/08/2024
I recently had an appointment at Alta Costura Bride, and Vanessa was amazing! She was super patient, friendly, and made me feel completely at ease. Vanessa took the time to understand my preferences and helped me find the perfect dress. I loved my experience and highly recommend this shop to any bride-to-be.
Terri Carter from Maidstone
on 14/08/2024
Lovely friendly service
Kate from Maidstone
on 14/08/2024
The staff were very friendly and welcoming and the shop offered a large selection of beautiful dresses to choose from. The lady assisting me was very helpful and kind and made me feel comfortable throughout. I was allowed to browse the dresses and choose dresss i wished to try on (unlike another bridal shop i had visited who did not allow this and picked dresses for on .y behalf). I felt listened too and was offered further dresses to try in addition to those I picked myself depending on my likes/dislikes. I am pleased to say that I said 'yes' to a beautiful dress and I can't wait to wear it on my wedding day. Thank you Alta Costura x
Anonymous
on 12/08/2024
What a lovely salon. I had such a lovely experience searching for my wedding dress! I was able to try on many different dresses without feeling pressured to hurry up or make a decision. Lots of different styles to try on. And I was able to confidently say yes to the dress! Thank you Alta Costura!
Amber from Maidstone
on 10/08/2024
Jessica was absolutely amazing! Made me feel so comfortable and at ease. There was so much choice of dresses and we will definitely be back to try more!
Alexia Thomsett-Bennett
on 09/08/2024
Absolutely delighted with my dress and alterations were perfect too. Felt really comfortable in store and all staff were really nice.
Megan from Ashford
on 07/08/2024
I was nervous for my first ever appointment and Jade really put me at ease. She clearly knew a lot about each and every dress and had lots of ideas and suggestions along with being friendly overall!
Rebecca from Maidstone
on 05/08/2024
Absolutely 5 star! The boutique is beautiful, lots of space to try on the dresses. Great selection of dresses. Lauren made me feel very comfortable trying on the dresses. She was so supportive throughout the session and put her all into helping me find a dress for my unique needs. So glad Lauren was by my side for this life event!
Rhianne Hennon
on 05/08/2024
What a lovely shop, they have a very large selection of different styles of dress to choose from and at very reasonable prices. The lady that helped me Sarah was very kind and helped me to chose the best dress for me. I cannot wait to wear my beautiful dress on my wedding day!
Vanessa from Maidstone
on 01/08/2024
Had my final fitting today after the alterations made by Daphne - so pleased with the end result 😊 couldn’t be happier
Nichola from Kent
on 01/08/2024
Excellent selection of dresses Jade was amazing at offering advise and dress suggestions and I would highly recommend this shop
Kim stephens from Maidstone
on 31/07/2024
I have had the best customer service in alta costura bride, everyone is so welcoming and accommodating. They are all so lovely it was the first shop I went into to get my dress and I found what I wanted and had a sleeves added to my dress and it looks and feels amazing. For a larger lady I was nervous of not being able to try many on but they have everything for everyone and I was put at ease immediately. Thank you so much for making it such an enjoyable experience 😊
Jessica Webber from Maidstone
on 29/07/2024
I love your shop! All staff have been so friendly since the first day walking in. They make you feel comfortable which is especially important with it being a vulnerable experience in terms of stepping out of your comfort zone. The seamstress we met with Ines (hope I’ve spelt that correctly) was wonderful and I look forward to working with her. Thank you all so much x
Csilla Anna from Maidstone
on 28/07/2024
It was the absolute best experience trying on your beautiful wedding dresses with Sarah’s help. She was so warm, professional and kind. Thank you very much. I cannot wait for my dress to arrive. 🩷
Olivia from Maidstone
on 23/07/2024
Tracey the seamstress was just so kind and reassuring. I was worried about my dress and she understood completely and put me at ease, she was more than accommodating and fixed the issue straight away. I’ve never had a bad experience here, each time I leave feeling relieved and taken care of. 100% recommend and am so glad I purchased my dress here
Vanessa Winter from Maidstone
on 22/07/2024
This was my second dress fitting, after the alterations had been made. I was really pleased especially with the back of the dress - Daphne had made it look beautiful and it was so nice to try on a shorter version too !!
Kirsty Gray from Hastings
on 20/07/2024
Gorgeous shop full of wonderful dresses. Staff were kind and patient and knew what I wanted before I did!! And I said yes to the dress!!! They gave us plenty of time and it was a lovely experience. Thank you ladies and thank you Jessica x
Sophie Ivory from Maidstone
on 18/07/2024
My first seamstress appointment was wondeful. Isabella, was very friendly, honest and I didn't feel any pressure from her. I fell in love with my dress again after being properly fitted. I felt very comfortable with her and enjoyed the experience. I would highly recommend her, and would reassure anyone feeling nervous.
Sophie James from Hastings
on 17/07/2024
Daphne couldn't of been more helpful she made me feel so good in my dress reassured me that it fits me perfectly because the time I came before for my dress reveal I was told it didn't do up all the way and felt deflated and was scared I wouldn't be able to wear it on the day, but Daphne saved the day and had lots of courset lace left over so I was very happy and relieved to say the least! Looking forward to seeing her again.
Emily from Hampshire
on 15/07/2024
Incredible service from Jade today- I had 3 dresses I wanted to try and kept trying them all on! Jade was patient, professional and friendly, taking an interest in my likes and my venue to help me choose the perfect dress. Thanks!
Holly Worrell
on 14/07/2024
Jade was so lovely and comforting. I was super nervous prior, being a plus size and I get hot a sweaty very quickly. The boutique was lovely and cool, and Jade didn’t mind me being sweaty bless her! I picked a few dresses, and so did Jade. Again I was super nervous trying on dresses that didn’t fit, but she was so kind and professional and made me feel at ease! I ended up saying yes to the dress, one completely opposite to what I thought, and one I said no to when it was on the hanger! Jade knew exactly what would be perfect for me. I honestly couldn’t fault the experience at all. I can’t wait to go back when my dress arrives and have it on again! Just want to say a massive thank you to Jade, she made my whole experience amazing!
Leanne Davidson from Maidstone
on 13/07/2024
OMG thank you so so much to Jo my bridal consultant for finding me the most perfect and beautiful wedding dress. I was so nervous but she made me feel so welcome and so comfortable and knew exactly what to put me in. Best Bridal Shop in Kent 🥰♥️ xxxx
Lucy Large from Maidstone
on 08/07/2024
We had such a lovely time on Saturday. Joanne was so lovely, she explained the process and was very patient. I was scared I wasn't going to find the one however with Joanne's help and expertise, I said yes to a dress. I'm so excited. Thank you for the best time.
Lauren Maulson from Maidstone
on 07/07/2024
I honestly don’t know where to start. I had the best day today finding my dream dress. The most amazing lady helped me and made me feel so comfortable. The whole team just couldn’t do enough. I will be recommending to everyone. Just the most beautiful place with unbelievable variety of dresses… I could go on and on…. Thank you so much.
Abbie Lundie
on 07/07/2024
Being a plus size bride I was very worried about the whole process and didn’t think I’d find a dress. The ladies at Alta made me feel very comfortable in my own skin and allowed me to find my dream dress. Highly recommend ⭐️⭐️⭐️⭐️⭐️
Toni Batchelor from Kent
on 01/07/2024
What an amazing experience, my 3rd and final shop. So professional and lovely. And I’ve finally said yes to the dress!!!
Suzy Day from Maidstone
on 28/06/2024
Such a lovely store. Jade made me feel at ease from the get go and had so much patience whilst I tried on lots of dresses and narrowed it down. She also suggested some gorgeous dresses based on what she heard me feedback on others. Tracy was also helpful in giving advice / tips on ideas for alterations. Amazing experience and far better than I had in some London shops. Big high five to you all x
Hayley burnham
on 27/06/2024
Very helpful people and the lady I see for my last appointment to was so lovely couldn't thank her enough so poilte and so truthful Thank you so much