Read Our Reviews
from past brides
Overall Rating: 5.0/5.0 from 50 reviews
Shanel from Sweden
on 28/11/2023
It was quite a spontaneous appointment so that I could get a better idea of what I wanted for a dress. To be honest, I didn't have high hopes I would find anything as I wasn't going there to shop per se, I was just in the country to visit family and plan. My friend mentioned it, two of her friends got their dresses from there, and I thought... Why not? Jade gave us full attention and really knew what she was doing. she took a chance on bringing out a dress that we didn't even pay attention to... Lo and behold, I walked out of there with the most amazing dress I've ever seen, for less than half my budget. I'm still giddy about it!! Amazing. Thank you so much!
Adele from Trottiscliffe
on 26/11/2023
Thank you so much to Hannah who helped me to find the perfect dress. She was great- listened to what I wanted and worked with me. Not at all pushy - what a fantastic dress advisor. Made me feel completely at ease and was a very enjoyable experience.
Chandelle from Maidstone
on 14/11/2023
A 1st ever experience for wedding dress shopping and it was AMAZING!! Joanne was absolutely fabulous! A very friendly environment, beautiful dresses and all the girls were lovely. I was able to take my time, look at a wide variety of dresses while trying many on and found my dream dress! Day 1 wedding dress shopping 1st bridal shop 1st dress and I SAID YES TO THE DRESS!! Fabulous experience would 100% recommend going down to see the girls at Alta costura.
Alexia Thomsett-Bennett
on 04/11/2023
I loved my experience at this shop. It was perfect,an excellent selection of dresses in a wide variety of sizes for whatever body type. The staff member was fantastic who helped me and made me feel really comfortable.
Lauren wade from Maidstone
on 03/11/2023
Such a great experience!!! Natasha was so lovely and so helpful. Thank you so much for being patient with me.
Alicia from Maidstone
on 02/11/2023
I have had the best experience at Alta Costura, finding my dress was such a lovely experience. Jo made it so magical and special and just made me feel beautiful. My dress is beautiful and can not wait until i can wear it for my wedding in 3 weeks! My only thing I would like to say is that when paying for the alterations I was never made aware that it was cash only as I had planned on paying on my credit card so had 2 months to save and just about did it. Maybe a heads up would be best :) but honestly cant fault the place and Ines the seamstress also so lovely. Just a wonderful experience and so over the moon with everything
Louise BAILLEY from Maidstone
on 30/10/2023
Jade was our lovely assistant and she was amazing. Completely professional esp when changing and putting on many dresses. Given drinks when needed, area temperature was changed to our needs. Made to feel like the most important lady getting married in the world
Briony from Maidstone
on 28/10/2023
Amazing experience well looked after, attended to my every needs and tried on some beautiful dresses only to find the one. Over the moon
Olivia Harvey from Maidstone
on 28/10/2023
Jo was absolutely amazing today. I did not feel rushed at all, nor did I feel pressured to buy the dress. My party was able to select dresses for me to try, and Jo just let us pick what we felt suited me. It was really relaxed, which meant that I loved the experience and walked out with a dress and veil! 100% recommend this shop, and I definitely know why this shop was recommended to me!
Laura from Maidstone
on 22/10/2023
I recently had my appointment at Alta and I cannot express how wonderful Tasha is. She made my experience so comfortable. Tasha understood what I was looking for, was patient and so helpful. We tried several dresses but it was the first dress she showed me that was the one that I said yes to! Thank you Tasha ?? You're a credit to the store!
Joanna from Folkestone
on 22/10/2023
I visited the store yesterday and it was by far the best experience I have received! I was introduced to Natasha, who was a dream from beginning to end. I had the chance to browse and offered a drink, before making my way to try on some dresses. Natasha listened to my hopes and dreams and gave me a chance to browse! She didn’t rush the process, allowing me to retry dresses on! It was the perfect experience and lots of fun. Needless to say - I said YES to the dress! Thank you ???
Jo Budd from Maidstone
on 21/10/2023
Such a lovely group of staff and bridal experience. Thank you all. Very excited about my dress!
Vanessa from Maidstone
on 19/10/2023
I had the best experience today- couldn’t believe I would find my dress first time around. Really valued Sarah’s opinion- she very quickly knew what I liked and what suited me. Thank you so much ??
Sarah from Maidstone
on 15/10/2023
I felt extremely at ease and comfortable when I visited this shop to look at wedding dresses for the first time. Sarah was so lovely and kind. She made me feel comfortable trying on dresses, I didn’t feel rushed or forced into buying a dress. I found the dress that suited me and was impressed with the price of this dress too. I would definitely recommend this shop.
janet morley from Maidstone
on 12/10/2023
I can’t thank the team at Alta costura brides enough my dress is just perfect, special mention to Daphne (seamstress) she has really worked her magic .
Sophie from Maidstone
on 11/10/2023
Had a wonderful experience in the shop today. I'm plus size and felt stuck in a rut trying on multiple dresses that were similar but not quite right. Emma pulled out a wild card with a completely different dress and it was the one! Happy to say I said yes to the dress! My excitement for the wedding restored after (my dreaded part) turned out to be a fantastic result. Thank you for your patience, understanding and literally no pressure! Can't wait to put my dress on :)
Kirsty from Maidstone
on 08/10/2023
I had a lovely time at my bridal appointment this weekend. Jade was very helpful, professional and thoughtful with her comments and ideas of how to alter the dresses to create my vision. The dresses were stunning and reasonably priced too!
Georgia Smart from Maidstone
on 03/10/2023
I came to Alta Costura for my wedding dress appointment at the weekend and my experience was amazing. I had Tash support me during my appointment and she made me feel so comfortable. Her calm and friendly approach with me made me feel at ease straight away and she helped me choose my dream dress (even though it was completely different to what I had in mind)! She was professional and answered any questions I had. I also got a lovely gift from Alta Costura which was a lovely and personal touch. Thank you again Tash, I now feel like a proper bride ready for my wedding day next year :) x
Natalie from Sheppey
on 24/09/2023
Excellent, very helpful and friendly and honest.
Amanda from Strood
on 23/09/2023
Absolutely amazing service made to feel really comfortable and personal touches made to support this. I also found my wedding dress here.
janet morley from Maidstone
on 22/09/2023
Absolutely brilliant staff , special thanks to Daphne the seamstress for being so wonderful
Dawn from Maidstone
on 20/09/2023
I enjoyed every moment of my appointment, the moment we arrived there was a little sign with my name by the dressing room, the lady that helped me explained the whole process from picking dresses trying them on and discussing ideas. I found the perfect dress and was quite emotional when I tried the dress on. I would highly recommend Alta costura as the range and design of dresses where just amazing.
Kimberley Varney from Ashford
on 19/09/2023
Every appointment I have had at Alta Costura has been so lovely and helpful. Victoria was particularly helpful even after my initial appointment and throughout the process of deciding on sleeves etc. The process of having my dress altered and visiting for fittings was so swift/smooth and I am actually upset that I don’t have a reason to visit there anymore! Thank you for everything
Zoe Doubleday from Maidstone
on 18/09/2023
I had a wonderful experience on Saturday with Sarah. We felt welcomed and listened to throughout the appointment, and Sarah worked with all of us as a bridal party and in the end pulled out the dress that I have now ordered. It really was a special day and one I will never forget. Thank you Sarah and all at Alta Costura Bride!
Kayley Lloyd from Maidstone
on 17/09/2023
From the moment I stepped in Alta Costura I felt comfortable. All of the staff were polite and helpful, the shop is welcoming and inviting and Emma Jane, who looked after me on the day was an absolute credit to the business. She took the time to listen to my preferences and included my family in the choosing process, it was really special having them pull looks for me as well as my own choices and Emma’s expert recommendations. We tried on a number of dresses and she was extremely professional, I was nervous on the day but she put me completely at ease and we just had fun (and some happy tears). I am so grateful to her and the team for making the experience utterly amazing. I honestly could not have asked for better.
Jade Prince from Maidstone
on 16/09/2023
Despite my children being minkies. Jade made sure that I had an amazing experience and didn't have to worry. She helped me pick out amazing dresses and make me feel comfortable and happy. The dresses where all very good prices for the quality and each one I tried on was absolutely stunning. Thank you!
Sophie from Maidstone
on 13/09/2023
Hi it was so lovely to come in to your store today! It was my first time in! I had the lovely Joanne helping me and she could not do enough. Also Jade was also very helpful an lovely. I have booked to come back in for November to hopefully say yes to the dress!
Joanne Keep from Maidstone
on 11/09/2023
For a plus size bride who had huge anxiety and was so scared to even step foot into a bridal shop, Alta Costura was what I can only be described as the 'Perfect' experience, from the welcome, the freedom to look around, interactions with all the staff, the range of dresses that I could try on with no worry about them not fitting and my consultant Jade was amazing, instantly helped me relax and enjoy the experience, she listened and straight away had an idea of what I would like - before I did! but she let us pick dresses and tried different styles, then she pulled THE DRESS and that was the magical feeling and we all knew it was the one, I cant thank Jade enough for making it such a special experience for not just me but my mum and aunt too.
on 10/09/2023
My experience at Alta’s has been absolutely incredible; I have been carefully listened to and my anxieties and fears reassured but not dismissed! Lots of time was taken to respond to my social media enquiries in the lead up to my appointment. My appointment was with the lovely Sarah and everything about it was just wonderful! I was apprehensive about trying on dresses but Sarah made me feel beautiful and I am thrilled that I found my dress.
Emily from Maidstone
on 10/09/2023
I had the BEST time searching for my dream dress. Emma was wonderfully patient and kind and just made me feel so comfortable throughout the whole process. The selection is stunning, as is the shop itself. I cannot wait to put my dress back on again, thank you!!
Katherine Jones from Maidstone
on 05/09/2023
Said yes to my dress today! The staff were lovely and really listened to what I liked. I had my baby with me and they made sure there was plenty of room for the pram. A lovely experience.
Chloe from Maidstone
on 05/09/2023
Lovely helpful and friendly staff
Helen from Maidstone
on 01/09/2023
Such a beautiful store- every single dress was stunning! Emma-Jane was amazing- so friendly and helpful, and got the perfect balance of giving me ideas and suggestions and drawing out my opinions. Alta the owner is wonderful- so warm and friendly- and everyone there is so clearly passionate about what they do. So happy with my gorgeous dress- thank you for an incredible experience x
Amanda from Maidstone
on 30/08/2023
Daphne did an amazing job on my dress! She got the length perfect and her invisible darts to make the bust area a better fit are amazing! Such a lovely lady and I’m over the moon with her work. Thank you Daphne!!
Amy from Maidstone
on 28/08/2023
Had a really enjoyable experience! Told Jade all about my worries and anxieties and she was able to talk me through everything step by step and made me feel relaxed and it made me enjoy my experience so much made better by the fact that i found my dress and now I’m really happy with my choice and can’t wait to go back and pick it up.
Ally from Maidstone
on 26/08/2023
I've had the most amazing day choosing my bridal dress. Even before my appointment I had been emailing back and forth with Natasha and met with a friendly and polite service, I had messaged around other bridal stores but this one was the only one that had met me with a friendly and welcoming reception from the get go, the others seemed very judgy and told me I was far too early to pick my dress with my wedding being 2025, but Alta Costura reassured me it's never too early if you want to get your dress and were so welcoming of me, they also discussed the option of a payment plan because I had 2 years of wiggle room which was perfect for me! I even asked about sampling some Sophia Tolli dresses I'd seen online and Natasha was able to get 3 of them sent in especially for me. On arrival me and my party were welcomed into the store, discussed what I'd like in a dress and taken onto the shop floor to pick out some dresses that caught my eye to try on. I was then taken to the dressing room. The whole process was reassuring and welcoming, being body conscious I was worried I'd feel embarrassed to come out in dresses or just not feel pretty in them and all of that went away immediately at my appointment, Natasha has a gift for making all insecurities disappear so thank you ??. Overall a warm, friendly and breezy visit where I felt very welcome and I'm honoured to have been able to say yes to the dress at Alta Costura! ?? roll on fitting appointments!
Lucy Hubbard from Maidstone
on 26/08/2023
Jo was amazing from start to finish, absolutely loved my experience and found my dress. Thanks so much
Zoe wilson from Maidstone
on 25/08/2023
I went into alta costura brides with no idea what I was looking for or wanted jade took me under her wing and was just amazing. I tried on all styles and jade was so patient and professional when I put my dress on I just fell in love I knew it was the one it looked amazing felt amazing fit perfectly no alterations were needed and I said yes to the dress all staff were lovely and helpful thank you all so much for helping me to find the perfect dress for a perfect day ??
Paige from Gravesend
on 23/08/2023
I came into store yesterday with my mum and sister to browse for wedding dresses. I was greeted warmly by Sarah who had already been incredibly accommodating in moving my appointment so that my mum could attend. Sarah was warm, friendly and reassuring, making this a fabulous experience when I was incredibly nervous. She immediately made me feel at ease and invited us to browse the dresses and suggested different styles for me to try. I felt so comfortable with her and made me feel fabulous in all the dresses even when they didn't fit. She responded to my feedback about the dresses and suggested others to try, until I found the perfect one. I had no intention of buying yesterday but was made to feel so fabulous in my dress that I had to have it! Sarah was empowering without being pushy. She is a complete asset to your team. Thank you Sarah for making choosing my wedding dress such a wonderful experience - I couldn't sleep last night I was so excited about my dress!
Sophie from Gillingham
on 20/08/2023
Had the most amazing experience, alta had a great selection of dresses, great customer service and maintained dignity unlike other places. I was listened to about what my preferences were and together found my perfect dress. The suggestions made to do this were very much appreciated. I would highly recommend alta costura brides to any new bride to be.
Rosie Burns from Maidstone
on 19/08/2023
Sarah was very helpful from the moment we walked through the door. She made me feel very comfortable and really listened to what I was looking for in a dress as I ended buying one of her choices!
Sarah from Maidstone
on 18/08/2023
I had Natasha for my bridal appointment she was absolutely amazing, listened to everything that I wanted couldn’t have asked for more such a lovely shop and great team.
on 18/08/2023
I came to Alta Costura on a recommendation from a friend and had an appointment with Emma. It was fantastic! It was my first appointment to look at dresses and she made the whole process so easy. She put me at ease and helped me try on some beautiful dresses. Thank you Emma for helping me find my dress and for making it such a lovely experience for both myself and my family.
Jazz Bansil from Maidstone
on 16/08/2023
Jade made me feel so comfortable, it was my first time dress shopping. Jade listened to what I liked and what I didn’t she was relatable and made me feel at ease. A wonderful experience I can’t thank Jade enough
Cris from Tonbridge
on 09/08/2023
Jade and Hannah have been amazing through my experience! I am so grateful for all their help and making me feel at ease! I cannot recommend them enough!
Angela Farrow from Alta Costura Maidstone
on 04/08/2023
Natasha was fantastic, so friendly, knowledgeable and reassuring. She got everything so right and put me at ease from the beginning. Every style we considered she preempted and made me feel like a bride with her genuine and kind nature, making the whole experience lovely and great fun.
Shannon Sivyer
on 04/08/2023
Overall Alta Costura have made this a stress free and joyful experience. Jo was fantastic and all the team was really attentive and genuinely cared about making you happy. After being very concerned about the dress fitting, Daphne the seamstress did such a fantastic job with my dress, her attention to detail was outstanding and I am so so happy with it all. Thanks to you all ??
Tracy Faithfull from Erith kent
on 03/08/2023
Yet again another amazing trip to alta costura bride! Made to feel so welcome, nothing is too much trouble.the team are fantastic ?? there seamstress is 2nd to nine making my dress fit like a glove with fantastic attention to detail ?? want to thank you all so much xx
Lucy delaney from Maidstone
on 02/08/2023
I wanted to say a massive thank you to Daphne! When I first came in the shop I really suffered from poor self image and kinda lost faith in my dress. But while on a weight loss journey for myself you were amazing. You were so lovely, complimented me and made me get faith back. When I had my first lot of alterations you made me love my dress and you made me feel like a princess. Today when I had my final fitting I actually cried with happiness as you made me feel like a beautiful bride. Your excitement for me felt so genuine and for that I'm truly grateful. Thank you so much xxx
Lucy from Maidstone
on 02/08/2023
Wow where do I start. I never usually write reviews but I really felt like this shop and the staff deserve all the credit in the world. Lauren was the lady who helped me fine a dress. She made me feel comfortable as soon as I arrived and was patient when I was self critical. She's made me feel like a princess even when I had doubt. Thank you so much. X