Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
Amanda Helm from Maidstone
on 22/04/2025
on 22/04/2025
Such a lovely team at Alta. From the moment we arrived we were made to feel special. My daughter is wheelchair-bound but she was treated as a bride to be and she loved the occasion. Although we didn’t find “the one”, we would most definitely recommend a visit.
Anonymous
on 22/04/2025
on 22/04/2025
Jade was AMAZING. So patient and kind and very helpful! Understood my style and what I was after and helped me find my dream dress. Gave me all the time I needed to think it through was not pushy to just buy it. Made it a truely amazing experience. Brides please visit here! You will not be disappointed. Stunning options and the loviest staff!
Donna from Ashford
on 21/04/2025
on 21/04/2025
Sarah was amazing. I know it was a hard appointment, but she listened to everything and pulled Lots of fabulous dresses. Her knowledge is extensive. Although I didn't find my dress, I would definitely request this lady on my next visit. The shop was lovely. A wonderful relaxed feel which with my anxiety helped put ,e at ease. The other ladies were brilliant very welcoming and I would definitely recommend this store to any first time brides such as myself.
Jodie Robinson from Maidstone
on 19/04/2025
on 19/04/2025
I had bridal consultation with Jade today. She made me feel so welcome and comfortable. I went in feeling nervous and not really sure what I wanted. Jade pulled lots of different dresses for me to try and explained how things can be changed and altered to make me more comfortable. After trying on quite a few dresses we found the perfect one for me. Jade was amazing through the whole experience. I am self conscious of my body after loosing weight, but Jade made me feel so comfortable and special she really was amazing. I can’t wait to come back and collect my beautiful dress!
Andreea from Kemsley
on 09/04/2025
on 09/04/2025
I highly recommend. High quality services.
Louise from Grantham
on 07/04/2025
on 07/04/2025
I can't thank you enough for the experience, everything was perfect. Jessica was absolutely fantastic in making me feel comfortable and helping me to find something that that not only suited me but also our venue.
Anna from Larkfield
on 06/04/2025
on 06/04/2025
An amazing experience, I was very nervous and Lucy made me feel so comfortable. She was very reassuring and helped me find my dress. Thank you so much.
Philippa Child from Ashford
on 05/04/2025
on 05/04/2025
I was so nervous to start dress shopping but Lauren made me feel completely at ease. She really listened to what I liked (and what I didn’t) and made the search much easier and less stressful than I expected. The shop is beautiful and I felt so comfortable there. If it wasn’t for her I wouldn’t have found my dress so I would recommend ACB to any brides-to-be! Xx
Amelia from Maidstone
on 04/04/2025
on 04/04/2025
Brilliant bridal shop - huge selection of dresses and the team are very helpful, knowledgeable and very understanding. Highly recommend!
Lucy from Maidstone
on 29/03/2025
on 29/03/2025
Bought my sister in law in to try dresses after I bought mine here a few months ago. Everyone is super friendly and accommodating! Very welcoming to my 10 month old nephew. Such a great variety of dresses and very knowledgeable staff.
Ellie kemp from Maidstone
on 29/03/2025
on 29/03/2025
Absolutely amazing service the staff made me feel so welcome and feel so comfortable
Charlie
on 22/03/2025
on 22/03/2025
Had a great experience today at Alta! All of the staff were so welcoming and friendly, I felt really comfortable and tried on some beautiful dresses. Now I just need to decide which one I want to say yes to. Thank you for a lovely first wedding dress experience
Lauren from Gillingham
on 21/03/2025
on 21/03/2025
Expertly guided by Joanne and well looked after - It made the whole experience less overwhelming, fun and relaxing for me and my guests. Thank you so much! Would highly recommend!!
Anonymous
on 20/03/2025
on 20/03/2025
What a beautiful shop ! The staff was amazing and helpful I found the perfect wedding dress company recommend this shop enough ♥️
Leah from Ashford
on 20/03/2025
on 20/03/2025
Such lovely people. Made me feel welcome and confident to try dresses on. I picked my beautiful wedding dress and can’t wait to see it when it arrives!
Amy Williams from Maidstone
on 17/03/2025
on 17/03/2025
Great experience as always, professional and friendly staff. Beautiful dresses! Loved trying on my dress ready for my alterations today!
Charlotte Field from Maidstone
on 17/03/2025
on 17/03/2025
Fantastic experience! As a nearing 40 bride I was a little nervous about what dresses would work. Jade was incredible, she was patient, personal and ended up picking me the most beautiful dress. I was a lovely experience, we didn't feel rushed, I comfortable and Jade was clearly experienced and knows what dresses suit people!
Maxine Butler from Maidstone kent
on 11/03/2025
on 11/03/2025
Absolutely fabulous experience. So many Beautiful Dresses and I found My perfect Dress 🥰 with help from the lovely karen ... Can't thank her enough One Happy Bride to Be .
Claire Forster from Snodland
on 10/03/2025
on 10/03/2025
Excellent customer service from Jade, real personal service, really made me feel at ease and nothing was too much trouble. Highly recommend the whole experience!!
Awesome!!
Petya
on 07/03/2025
on 07/03/2025
Lovely staff, amazing dresses and exellent service. If you want to look and feel like absolute star this is your place!!
Kim Kemsley from Maidstone
on 05/03/2025
on 05/03/2025
Wow what can I say the staff are amazing there they made the whole experience amazing I came out buzzing from the shop after saying yes to the dress with my little gift. What they gave me. I cannot say thank you enough for making my experience. The best I’ve ever felt amazing in my dress, thank you.
Katie norfolk from Kent
on 02/03/2025
on 02/03/2025
When I got to my appointment I was warmly greeted by all of the staff. They explained how the appointment would go and very quickly put me at ease. I was able to freely look at all of the dresses and they helped me pick out what they thought would not only suit me but what was in my price range and what could be ordered and altered in time for the wedding. They gave their honest opinion of how each dress looked on my body type and how things could be altered if I needed it to be. By the end of the appointment I came away with my dream dress, I felt looked after, listened to and looking forward to wearing my amazing dress on the big day.
Thank you to all the staff at Alta.
Leanne Brown from Maidstone
on 02/03/2025
on 02/03/2025
We had the best experience here. This was the first bridal shop I visited on the journey to find my wedding dress and I really do not want to go anywhere else after this. Jessica was fabulous, everyone I brung with me also said the same. She really listened to what I wanted and was able to help pull dresses that was exactly my vibe. We never felt rushed or anything we really took our time and found a dress I absolutely love. Jessica said at the beginning she had a good feeling that she would help me find a dress and she was right. The whole experience was just amazing and I felt so comfortable and loved every second of my visit!
Lyndsey Chandler from Maidstone
on 01/03/2025
on 01/03/2025
I had such a lovely, stress free experience, thank you to Jade. Jade helped me choose my dream dress. Jade took her time, she was very helpful and knew exactly what I had visioned. I felt comfortable and very relaxed. I cannot wait for my dress to come into the store. I highly recommend going to Alta and Jade for anyone that is searching for their dream dress!
Thank you and much!!!
EMMA from MAIDSTONE
on 28/02/2025
on 28/02/2025
I cannot rate Jade enough . I am an older bride (second time round ) and I felt completely overwhelmed and terrified I was going to look like mutton dressed as lamb.
Jade completely put me at ease , listened to my fears and my preferences and really helped me . The appointment was not rushed in anyway.
She made the whole experience really enjoyable and I found my dream dress . Thank you Jade .
Rianna Rose from Maidstone
on 21/02/2025
on 21/02/2025
I was so nervous to come and try dresses on, but Jessica made me feel so welcome and at ease, Jessica was so helpful showing me round the shop at all the different dresses and helped me pick some I liked and one out of my comfort zone to try for different styles. I’m so pleased that I come down to the shop today because I think I have found my dream Wedding Dress☺️thankyou again!!!
Debbie from Medway
on 18/02/2025
on 18/02/2025
Had a lovely experience ,very friendly and made you feel at ease. Thank you for looking after me and finding my beautiful dress.
Sophie Crist from Maidstone
on 16/02/2025
on 16/02/2025
I came in and really didn’t know what to expect as I have never been dress shopping. Me and my mum were greeted with such a warm welcome. We were a little early but that wasn’t a problem, we sat and waited and I had a little look at some dresses. I was then met by the lovely Jessica who was going to take my appointment. We went through what I wanted in a dress, I had a variety of ideas and she worked so hard in picking out lots of beautiful dresses. I felt so comfortable getting undressed and into the gowns infront of her. I felt bad when I didn’t like some of them on me but she explained I’ll know the one for me. I had the best time. Jessica made me feel like a glowing bride in every aspect. She also included my mum who came with me. I said yes to a dress and we left very happy.
Alex from Maidstone
on 06/02/2025
on 06/02/2025
I Attended today for my first fitting today with Daphne. Her calming influence was great when I was so emotional about having my dress on again! It was so nice to see Jade who helped me choose my dress as well. Alta Costura came highly recommended to me and I’d highly recommend it to any other bride looking for the perfect dress. The team are all so lovely and the dress selection is amazing
Lorna from Maidstone
on 27/01/2025
on 27/01/2025
Thank you so much for a wonderful experience for my first time in trying on wedding dresses.
Lucy was amazing! She was patient and very very helpful with find dresses that were similar to what I had liked. She made the experience so streamlined and efficient, and the added touch of pink lemonade was lovely.
Nichole from Maidstone
on 27/01/2025
on 27/01/2025
Jessica was absolutely fantastic! She was so patient with a very picky me!
She was so helpful and really did help me find my dream dress! Thank you for such a wonderful experience!
Nicola Fairclough from Medway
on 23/01/2025
on 23/01/2025
Jo was amazingly helpful caring and attentive. She listened to what I felt confident in and gave me good advice on styles that would suit and not be suitable for my shape and size. We found the most amazing dress because of her help. Can't wait to come back in April x
Katie from Maidstone
on 19/01/2025
on 19/01/2025
I saw the gorgeous Natasha in store today and she was so helpful and supportive. She truly made the experience amazing and I am so grateful for her help 💗
Lucy
on 19/01/2025
on 19/01/2025
Loved this experience. My first ever bridal appointment. I had Lucy helping me throughout my appointment and she was great. Very knowledgeable and so patient which is exactly what I needed. The range of dresses was amazing. I will definitely be back.
Katie Smith from Maidstone
on 19/01/2025
on 19/01/2025
To all the staff in Alta Costura… thank you so much for the amazing service I received on Saturday. From walking into the shop to leaving having purchased ‘the dress’
Jessica was my bridal consultant and she made me feel so comfortable and at ease. She has so much knowledge and listened to everything I said. Jessica went and got dresses for me to try on and I ended up buying my dream dress from what she picked. Thank you so much!
5* service from start to finish would recommend to everyone.
Had the best time! Thank you again!
Claire from Maidstone
on 18/01/2025
on 18/01/2025
Natasha was amazing friendly and really helpful, made me feel at ease. Thank you so much
Laura
on 18/01/2025
on 18/01/2025
I had a great time at my appointment today. Joanne was lovely and super helpful. She helped me find a selection of dresses and then was patient and accommodating as I went between my top 3 until I settled on the one. An all round great experience, thank you.
Amy from Maidstone
on 11/01/2025
on 11/01/2025
Had my first experience of wedding dress shopping today and to my surprise, said yes to the dress! I am generally very indecisive in nature and it can take me forever to make even the simplest of decisions. Having Jade’s help and support must have helped, as she was great! At the beginning of the appointment I shared with her a variety of dresses I had seen online and liked. Jade then picked out of a few from this selection as well as some of her own suggestions, whilst my family picked out some suggestions they wanted me to try on. Even after such a short interaction Jade seemed to know my likes and dislikes better than I did myself and brought out some beautiful dresses and styles for me to try on whilst whistling down the styles that were a no, maybe and finally the one. I felt really comfortable with Jade as she helped me get in and out of dresses and found this also provided time for quieter moments to gather my own thoughts on the dressed as I had 5 family member join me all of which were giving their own feedback. Jade and another member of staff (sorry I missed their name!) were also really helpful in arranging for me to take an off cut piece of my dress away with me to consider when making choices on other parts of the wedding styling.
All in all I had a great experience and really am shocked that with Jade’s help I managed to find my dress first time round! Thank you!! Xox
Liz from Maidstone
on 06/01/2025
on 06/01/2025
Lovely experience! My fitter was patient and knowledgeable. I never felt uncomfortable and they were very accommodating.
Would definitely recommend.
Sam Moore from Maidstone
on 04/01/2025
on 04/01/2025
Absolutely amazing people. Today was my first time wedding dress shopping and I was not disappointed!! I had high hopes as my sister brought her dress from ACB 10years ago!!
I was made to feel at home, comfortable and confident which was so important being a plus size. All dresses are a great price, whatever your budget I'm sure you will be able to find the dress that you've dreamed of (or not and find one better).
Highly, highly recommend.
I would recommend ACB to any bride to be.
Kelly from Maidstone
on 04/01/2025
on 04/01/2025
Absolutely amazing! My first appointment to shop for wedding dresses and I have left it much later than I should. Everyone in store was super friendly & welcoming.
I am so sorry I think her name was Jess was fantastic! Extremely patient as I didn’t have a clue, gave some great recommendations and allowed me to take my time too.
The team here are really amazing. Thank you ☺️
Kerry Shaw from Maidstone
on 02/01/2025
on 02/01/2025
I would just like to say a massive thankyou to jade and the staff at Alta Costura. They were truly amazing. Jade was so kind, patient and caring, and made you feel like a friend not a customer. Being a plus size bride, I was very nervous and hesitant about trying on dresses. Only being to one other shop and not having the best experience made this even worse, but jade and the team made me feel like I was beautiful and deserve to feel that way. They were so precise even down to explaining the trying on and the changing from dress-to-dress process, making me feel at ease and comfortable in a normally uncomfortable situation. The initial quiz online helped give them a sense of me and my style as well as the theme for my wedding. When I came in jade sat down with me and wanted to know a bit more about me and my likes/dislikes, and the overall look of my wedding day. She and another colleague apparently knew when I walked in which dress they thought I would like from what they knew from me. It wasn’t something I would have naturally been drawn to, as it was very different to the dresses I thought I liked. However, it ended up being my perfect dress and I said YES! So, I would really recommend putting your trust and faith in them as they really know what they are doing. Cannot recommend them high enough.
Helen from Sevenoaks
on 28/12/2024
on 28/12/2024
Couldn't have asked for better customer service from the minute we arrived to leaving. No purchase pressure, lots of helpful advice without being pushy - would recommend to any Bride. Jess was so friendly and knowlegable about all dresses I tried on and how they could be adapted to fit my style or sizing. The shop is also a beautiful, comfortable surrounding to enjoy the experience in.
Alice Farley from Maidstone
on 07/12/2024
on 07/12/2024
Sarah was absolutely phenomenal from start to finish. It was clear that she had taken the time to read my notes and knew exactly the type and style of wedding dress I wanted. Throughout all the fittings she had great energy and immediately put me at ease, she was supportive and I couldn’t have asked for anything more. Thank you so much Sarah!
Rachel from Maidstone
on 17/11/2024
on 17/11/2024
I had such a lovely visit to your store. Lucy was the perfect balance of helpful and friendly but with some really constructive advice.
We were made to feel so welcome in an absolutely stunning space and couldn't have asked for more. Thank you x
Emma H from Maidstone
on 16/11/2024
on 16/11/2024
I would like to say a massive thank you to jade, she went above and beyond. And saved the best until last! And I had to say yes to the dress as it was so beautiful! Jade is a credit to your shop, such a lovely lady.
Megan Voke from Medway
on 14/11/2024
on 14/11/2024
My experience at alta costura bride was wonderful! I was a bit nervous as this was my first time going dress shopping but I was made to feel so comfortable from the very beginning till end. I was served by Sarah, who was so lovely and helpful. I really appreciated how she let me pick what i liked, helped me dress them and style them and then chose some others for me to try based on what she had learnt that I liked. I enjoyed the whole experience, dresses were beautiful, shop is beautiful and customer service great!
Jade Prince from Rainham kent
on 14/11/2024
on 14/11/2024
I had the best time with the wonderful staff at Alta Costura bridal. I came in feeling abit nervous, worried about how my body would look in a dress and worried I wouldn't find "the one" as I was so overwhelmed and wasn't sure what I wanted. The shop is absolutely stunning with beautiful romantic decor that really helps you get into the wedding mood. Jade was so helpful and looked after me, the people with me and even brought out a box of toys for the little ones I brought along!
Jade was the one who chosen my dress, I felt absolutely incredible in the dress, despite it being corset backed it was so comfortable, the dress quality was absolutely impeccable and it honestly looks like it was made for me! She helped me pick out a wonderful veil and I felt a million dollars. Due to being able to have a payment plan I could get the dress of my dreams.
The seamstress was wonderful too! Helping me picking out my tiara and along with the rest of the team helped me feel really relaxed and beautiful the whole time I was in, even if most of the time I had little ones with me.
I had the best bridal experience and I can thank the team enough for their wonderful care and kindness during such an important time. Thank you all at Alta Costura Bride Maidstone x
Alice from Maidstone
on 14/11/2024
on 14/11/2024
Everyone in the shop made me feel so comfortable and the dresses are stunning! My seamstress (Tracey I believe) was also amazing
Liz James from Maidstone
on 13/11/2024
on 13/11/2024
Really amazing!!
This was my first place to start my wedding gown hunt, I really thought it would be a long journey to find the right dress but this place surprised me !! Sarah was absolutely amazing....kudos to her for correctly identifying what exactly I was looking for getting me my dream dress!!! I'm very thankful for having her to help me try and find my right dress! This place has absolutely lovely collection and affordable rates for your big day! Loved my experience!! Thank you guys