Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
Victoria Linton from Knoxville
on 05/04/2025
on 05/04/2025
Maggie was literally an angel during the entire process! We loved WLP!!!
Paige
on 04/26/2025
on 04/26/2025
I had a really great experience with Shivani. She was kind, patient, and professional. I didn’t feel rushed through my appointment and felt I had her all attention to my visit.
Anonymous
on 04/20/2025
on 04/20/2025
It was a wonderful and joyful experience! Everyone gave great advice and suggestions and the dresses were beautiful!
Lauran Canacaris from Maryville, TN
on 04/20/2025
on 04/20/2025
Savannah was fantastic!!! My day wouldn’t have been as amazing without her.
Courtney Kemery from Knoxville
on 04/20/2025
on 04/20/2025
White Lace and Promises was my very first bridal appointment of the day, and it absolutely set the bar high! The entire store is stunning—so beautifully curated with a wide selection of gorgeous gowns. Riley was incredibly kind, attentive, and helpful throughout my visit. She made me feel comfortable and truly heard, which means so much when you’re navigating such a big decision.
Although I didn’t end up finding my dress here, I did try on one that I really loved. It just wasn’t the one. Still, the experience was nothing short of wonderful. The staff was welcoming, the environment was warm and relaxed, and I left feeling excited and encouraged for the rest of my dress journey.
Highly recommend White Lace and Promises for any bride starting her search—they treat you like a queen from the moment you walk in!
Elley Naff from Knoxville, TN
on 04/19/2025
on 04/19/2025
We had a great time! Everybody was so sweet and very helpful!
Julie Steranka from Knoxville
on 04/19/2025
on 04/19/2025
The whole experience and especially our consultant Riley was amazing! Getting a tour of the store and picking out a few dresses was really nice. Riley answered all our questions or knew who to talk to to answer our questions. She also picked out a couple dresses that she thought I might like. My mom and I had a lot of fun and I said yes to the dress :).
Adrienne from Knoxville
on 04/14/2025
on 04/14/2025
Eden was phenomenal! Absolutely made the experience 1000% more enjoyable.
Kaitlynn Sherwood from 8025 Kingston Pike Unit 4 Knoxville, TN 37919 United States
on 04/12/2025
on 04/12/2025
10/10 experience!! My dress consultant was SO sweet and so kind. She made me feel so beautiful and really tuned in to what I liked and didn’t like. I am so thankful for her professionalism, kindness, and knowledge.
Makayla King from Knoxville, TN
on 04/03/2025
on 04/03/2025
I had such a wonderful experience at white lace and promises! I was nervous as a plus size bride but everyone made me feel so welcome and comfortable. I had plenty of options for try ons. Rylee was so incredibly helpful and actually picked my dress!
Emma Ward from Knoxville
on 03/24/2025
on 03/24/2025
I went in not expecting to find a dress during the first appointment or even first 6 dresses. But I did! And I have nothing but amazing things to say about Eden. She walked us through alone different sections and gave her honest feedback on all the dresses I tried on. I am so glad to have had this experience at White Lace and Promises!!!
Lindsay from Knoxville
on 03/23/2025
on 03/23/2025
Beautiful place. Savannah was very personable and knowledgeable. The process was smooth and I didn't feel pressured. I would recommend you to upcoming brides.
Adah from Knoxville
on 03/20/2025
on 03/20/2025
I loved my experience with White Lace and Promise! It was calm and fun. Everyone was so helpful. I did not have to feel pressured into trying on any certain dress or finding the one. The stylist who was helping me was so sweet and happy. I enjoyed every part of the experience.
Taylor Davis from Kingston Pike
on 03/17/2025
on 03/17/2025
I had the very best experience here at White Lace and promises! Hallie made me feel so welcome and was so wonderful at making this a super easy and stress free process! She is the sweetest and helped me find my dream dress!
Emily Morrison from Knoxville
on 03/14/2025
on 03/14/2025
Mindi was my consultant for the appointment, and she was amazing! Very helpful in giving me feedback on how to find the perfect dress. She was so kind and made us all feel right at home! I would recommend her to anyone considering shopping at White Lace and Promises. The store had a great selection of dresses as well!
Ashlyn from Knoxville
on 03/04/2025
on 03/04/2025
My experience was very good and Savannah that worked with me was great and helped me pick out exactly what I wanted .
Tenley Jackson from Tennessee
on 02/23/2025
on 02/23/2025
I had the very best experience! My consultant was Brooklyn! She was truly amazing! She listened to me and made me feel special and beautiful! I will highly recommend WLP to anyone who needs a wedding dress!
Caroline from White Lace & Promises
on 02/22/2025
on 02/22/2025
I had such an amazing experience finding my dress!! Gracie was so sweet & helpful throughout the whole process!!
Hannah Fournier from Knoxville, TN
on 02/17/2025
on 02/17/2025
I had an amazing experience with Maggie at White Lace and Promises! She was so kind and helpful and helped me find my dream dress!!! There are so many dress options for every type of bride/wedding style. I tried on so many dresses and found the perfect one! 10/10 would definitely recommend!!
Megan O'Connor from Knoxville
on 02/15/2025
on 02/15/2025
Savannah and Stanley made me feel so comfortable. Best associates there
Chloe
on 02/14/2025
on 02/14/2025
I found my dream dress with Maggie!! She was so so friendly and a GREAT help!!
Rachel Choate from Jamestown, TN
on 02/11/2025
on 02/11/2025
Everything was great! The selection was amazing and diverse, but at the same time, I didn’t feel overwhelmed because I was shown which areas would probably peak my interest more. I highly recommend WL&P!
Christine Lampitelli from Knoxville
on 02/09/2025
on 02/09/2025
Maggie is the bomb!!! Love her and the staff at White Lace. Wonderful experience
Rikelle Bowlin from Knoxville
on 02/09/2025
on 02/09/2025
This is a beautiful place and an amazing atmosphere! I was very relaxed through the entire experience from start to finish. I found my dream dress thanks to Savannah for being an amazing help! She was absolutely amazing and listened to everything I wanted as the bride while working around the group opinions. Savannah was able to show compassion while working with everyone and she created an upbeat environment to support me in any way I needed! So happy that I chose White Lace and Promises, highly recommend!!
Marlaina Kincaid from Knoxville
on 02/08/2025
on 02/08/2025
Riley was wonderful and patient. I was overwhelmed and nervous and she did all she could to make it easier and put me at ease.
Morgan Hutchison from Kingston pike
on 02/08/2025
on 02/08/2025
We had a wonderful experience! Grace was so helpful and so kind!
Allison Buchanan from Knoxville
on 02/02/2025
on 02/02/2025
Gracie was amazing and very helpful. The feedback she gave really helped me to narrow down and make my final decision about the dress I ended up falling in love with. This was the best wedding dress appointment I’ve been to and I would definitely recommend this shop to anyone in the area!
Athena from Knoxville
on 01/22/2025
on 01/22/2025
Gracie was super helpful and even picked out the dress I ended up loving and choosing.
Jadan Campbell from Knoxville
on 01/13/2025
on 01/13/2025
I had the most welcoming & inclusive experience here! There is a wide variety of beautiful gowns & accessories. Huge shouout to Medi for putting together my vision!
Haley Shupe from Knoxville
on 01/05/2025
on 01/05/2025
My experience at White Lace & Promises absolutely exceeded my expectations! As soon as you walk into the door you feel so welcomed & at ease. My consultant, Gracie, did a fabulous job at picking out dresses that were suited to my body type/style. All dresses were absolutely stunning, & there were so many selections! She helped me find the dress of my dreams! I highly recommend going here if you are wanting to find the perfect dress for your wedding! 🤍👰🏼✨💍
Amy L
on 01/02/2025
on 01/02/2025
Gracie was so kind and helpful during the dress try-on process. She even went above and beyond to ensure I was able to make my dream dress happen! Thank you so much again!
Hailey from Knoxville TN
on 12/21/2024
on 12/21/2024
Kelsey helped us and she was absolutely amazing! She made saying yes to the dress so so easy!
Tailor Daniels from Kingston Pike, Knoxville, Tn
on 12/09/2024
on 12/09/2024
We have visited 3 bridal salons & this was the best experience. Raegan was so good at her job from beginning to finish. My daughter found her dress on our visit but we weren’t able to put the deposit down. We’re ready today though & praying the dress is still available when we come in. We love this location & the employees. Thank you all so much
Rachel Doyle from Knoxville
on 12/03/2024
on 12/03/2024
Savannah made my day magical, and so incredibly special. She made she I was supported in every decision, I was comfortable, and enjoying my day. This was the best bridal experience I’ve ever had, and I’ve been recommending her and the store to every person I know. There are not enough words to say how grateful I am to her, and the store for making my day so incredibly special.
Anonymous from Kingston Pike
on 12/01/2024
on 12/01/2024
I had the best day ever picking out my dress at White Lace and Promises! Gracie was amazing, and knew exactly what I was looking for! The staff made me and my family feel welcomed and they were ready to help with anything they could! I can’t recommend this store enough. If you’re looking for the perfect personalized dress shopping experience, WLP is the place!
Michelle Carr from Knoxville, TN
on 11/30/2024
on 11/30/2024
Loved working with Savannah! Our experience was perfect. She was helpful and laid back. She gave us good advice and her opinion, as well as suggested sleeping on a decision, which ultimately was what I needed to do.
Payton Baker from Knoxville- Kingston pike
on 11/30/2024
on 11/30/2024
I had the best experience at White Lace and Promises! Gracie was excellent and made my entire experience perfect. She picked the most perfect dresses for me and my style. I found my dream dress because of her and I couldn’t be more grateful!
Chandler Kewley
on 11/16/2024
on 11/16/2024
Gracie Patterson was nothing but amazing!! She helped me find my dream dress, forever thankful for her!!
Mary Elliott from Knoxville
on 11/09/2024
on 11/09/2024
Savannah was a 10/10. Would invite her to my wedding in a heart beat. She was 100% honest with me and my body type and what looked best on me. She was 100% right with her recommendation. Fell in love with my dress before zipping it and brought many people to happy tears
Emily L McPherson from Seymour
on 10/31/2024
on 10/31/2024
Gracie was phenomenal! She greeted us with kindness and was eager to show us all that we wanted to see. She was very knowledgeable about the inventory in stock, what they could order and how long the time frame to get that dress in. She was courteous and honest. I just loved working with her. Knowing Crista (owner), she would have been very happy watching Gracie assist me for my BIG day. Weddings are a big deal and Gracie was nothing short of spectacular! I hope Gracie gets some kind of kudos, she's awesome!
Kristina D from White Lace & Promises #4 Kingston Pike
on 10/31/2024
on 10/31/2024
Mandi was the best when it came to helping me find my dress! She was so so sweet and made me feel so comfortable. There are so many options at the store it made finding my dress so easy. I very much recommend going to White Lace & Promises to find your dress. Even the sale rack had so many options to chose from.
Natalia Hayes from Charleston, South Carolina
on 10/20/2024
on 10/20/2024
I had an exceptional experience at this bridal boutique. After visiting three other stores, none of which quite met my expectations, I finally found what I was looking for here. My stylist listened to my preferences and ultimately selected the dress I chose to purchase. I traveled from Charleston, South Carolina, specifically to visit this store, as both of my Maids of Honor found their wedding dresses here, and I am so glad I did! The experience exceeded my expectations.
Phoebe from Knoxville
on 10/15/2024
on 10/15/2024
This experience was amazing! I highly recommend Gracie as your stylist! She made me feel confident and kept reassuring me how great I looked! I went other places and looked after this appointment and nothing topped it. Would give 100 stars if I could!🫶🏻
Jordan from Kingston Pike, Knoxville
on 10/08/2024
on 10/08/2024
Gracie was the most AMAZING consultant I have ever had the pleasure of working with. I’ve been to six other bridal boutiques before this one, and no one even comes close to her knowledge and expertise. This boutique had such a massive amount of different styles to try and I fell in love with at least 4 dresses! Gracie helped me find my dream dress, and everyone should ask for her when visiting White Lace and Promises.
Jessie Blalock
on 09/21/2024
on 09/21/2024
Gracie was so amazing and we had so much fun together!! I definitely know that I found my dress and caint wait to return and get it!!! Love love love Gracie!!!
Kirstyn from Sylva, NC
on 09/20/2024
on 09/20/2024
Gracie was such a supportive and knowledgeable consultant. I had a wonderful experience at my appointment, and the system for trying dresses and narrowing down what you like and don’t like definitely works. I highly recommend White Lace and Promises! They are amazing.
Bailey E
on 09/15/2024
on 09/15/2024
Gracie helped make finding my dress easier than I could’ve imagined! She was so helpful and informative. I couldn’t recommend saying yes to the dress at White Lace and Promises more!
Taylor M from Knoxville
on 09/14/2024
on 09/14/2024
Savannah gave us the best experience during my time shopping here! My appointment was relaxed, stress-free, and she really listened to my likes and dislikes. Everyone was nice and the store set up was so easy to navigate, too!
Ashley Conser from White Laces and Promises
on 07/23/2024
on 07/23/2024
Gracie was extremely nice and supportive, not pushy at all! She made me feel special and at ease in a new experience
Cayce McCraw from KNOXVILLE
on 07/01/2024
on 07/01/2024
Gracie was absolutely amazing, and I enjoyed the entire experience thank to her!