Read Our Reviews
from past brides
Overall Rating: 5.0/5.0 from 50 reviews
Robin Turley from Knoxville
on 05/31/2023
White Lace & Promises made it so easy for me to find my perfect dress. I went into the store with something specific in mind, and they provided me with a dress that I wanted! Gracie was such a doll and was so helpful! She knew exactly what I wanted, and when she brought the dress she had in mind for me into the dressing room, I instantly knew it was the one! I absolutely loved my experience there! The girls there are so professional and sweet!
Faith from Knoxville
on 05/29/2023
I had a wonderful experience! There were so many dresses to choose from, and all of the employees were so nice. The associate for my appointment, Shivani, was so sweet and very knowledgeable about the dresses. She was amazing at helping me narrow down the type of dress I wanted and picking out veils and accessories to help me picture the dress on my wedding day.
Meghan Michels from Spartanburg, SC
on 05/28/2023
Hannah was absolutely amazing! I liked aspects of two different dresses and she found a dress that had them both! She was extremely knowledgeable about the dresses they have and was able to find my dream dress!
Chelsea Thomas from Kingston Pike - Knoxville, TN
on 05/20/2023
Savannah was absolutely wonderful both with helping my figure out my bridal style and communicating with my family members. I’m certainly glad this is the first place I chose to try on dresses.
Kaley Legg from Knoxville, TN
on 04/25/2023
I had the best experience at White Lace and Promises. Savannah was the absolute best stylist I could've asked for. She was so helpful and was the best at helping me envision what I would look like on my special day. Savannah put all her focus on me and made sure that I was happy and confident in the dress I picked. She made this experience something I will forever cherish. I can't say enough nice things about this place.
Kelly Carney from Knoxville, TN
on 04/24/2023
Gracie was wonderful!!! I couldn’t have asked for a better experience!
Tori Schuiten from knoxville
on 04/17/2023
Maggie was so lovely to work with, and she actually picked the dress I bought! I brought my Aunt and Mother along and they both also loved the experience. I can't imagine a better way to say yes to my dress!
on 04/15/2023
Such a meaningful experience, Gracie was great and so personable. I felt special the whole time I was there.
Bethany Vigil from Knoxville TN
on 04/11/2023
Kylie Roberto was phenomenal to work with. She was attentive, a good listener and very sweet. She definitely was amazing at fitting the dresses to my figure. She knew just where to pin each different dresses on me. She also knew alot about the dresses and history behind each of them. I loved how informative she was about alterations and costs of everything. She also did not pressure me once about buying a dress on the spot...I loved her work ethic and how kind and helpful she was.
Mary Prewitt from Knoxville, TN
on 04/01/2023
Gracie was the absolute best! My first time ever trying on wedding dresses and it was hands down the best experience! She was super helpful and fun to work with, so glad she helped me find my dream dress! I SAID YES TO THE DRESS!!
Katelin smith from Kingston pike
on 04/01/2023
Savannah is the absolute best!!! She was so helpful and made our experience amazing!! Hands down the best experience I’ve ever had while looking for a wedding dress and would love to have her every time!
Preslee Hickman from from Maynardville, TN.
on 03/27/2023
I had a wonderful experience at White Lace and Promises. Everyone was so welcoming from the second me and my mom walked through the doors. Kylie was my consultant, and she was phenomenal. She was so nice, sweet, helpful, patient, and knowledgeable. Going into my appointment, I was afraid I wouldn’t be able to find anything that would look good on me, or that would go with the style I was hoping to find. However, I tried on probably five dresses total, and ended up buying the first dress I tried on. I would highly recommend White Lace and Promises to anyone looking to find the perfect dress and/or accessories.
Makayla Holloway from 8025 Kingston pike
on 03/21/2023
This was the best experience I’ve had personally with finding the perfect dress! The staff was amazing along with the wide variety of styles, designers, and colors of the dresses!! Would highly recommend!!!!
Erin Black from Knoxville
on 03/20/2023
I had a wonderful experience! Savannah was very helpful and knowledgeable!
Jaiden Belcher from I am from Coldiron, KY. I visited Knoxville for my appointment!
on 03/20/2023
Hello! Taylor Bowling helped me and could not have been any better! She made me comfortable, was willing to listen, offered honest opinions, and was as sweet as she could be. I am so thankful that I chose to come here! The first dress that I tried on was the one that I ended up going with. She helped me pick out all of my accessories too! Every bride should go here!
on 03/20/2023
My experience at White Lace and Promises was amazing. I am a very indecisive person so coming in I was already overwhelmed with the thought of having to choose a dress that means so much. Gracie was great to work with though. She made the whole process so easy and was very patient with me and my indecisiveness. I am so happy with my dress and so thankful for my experience.
Cassidy Vanderveer from Knoxville, TN
on 03/19/2023
Hannah was an absolute joy and I appreciate all of her help and advice during the appointment!! She was beyond helpful and had an amazing attitude!!
Iva from Knoxville
on 03/18/2023
Consultant was patient and knowledgeable. Good selection of gowns. Very nice dressing room area with plenty of room for friends and family.
Morgan Goldston from Knoxville tn
on 03/17/2023
Maggie was my stylist while I tried on dresses and she was nothing less of amazing. She was so kind, sweet, and so helpful. She is the one who picked the dress that I said yes to.
Mattie Vincent from Knoxville, TN
on 03/12/2023
Great experience and found my dream wedding dress! Taylor was absolutely wonderful, very knowledgeable, and kind.
Macy Leatherwood from Pigeon Forge, TN
on 03/06/2023
As a plus size bigger bride, I was absolutely terrified that I would not be able to find my dream dress and dress shopping would be a horrible experience for me. As soon as I walked in, Gracie greeted us with a smile and made me feel so comfortable. Gracie definitely needs a raise. She listened to everything I had to say and did exactly what I asked her to do. Gracie asked me what I was looking for and I had a very hard time putting it into words what kind of dress I was looking for. She pulled the most perfect dress that I probably wouldn’t have picked myself. She knew exactly what I was looking for and was very knowledgeable. I actually got the dress she pulled for me. I couldn’t have asked for a better dress shopping experience. It was magical and wonderful. I cannot say enough good words about Gracie and White Lace and Promises. The whole experience is one that I will never forget. The cute little poem and cupcake was the cherry on top. I love cupcakes so it was an absolutely perfect tradition to end my day on. Thank you for everything and I will be recommending to every bride that I know to come to your store!
on 03/05/2023
Savannah was amazing!
Haley Collins from Knoxville
on 03/04/2023
Gracie was the best. I would recommend her to anyone!
Annabelle Rock from Knoxville, TN
on 03/02/2023
Let me start off by saying I am a street size 20, and wasn’t expecting to be able to find a sample in a silhouette that would check all the boxes. Gracie was so helpful and super patient with me! I went into this appointment not expecting to find “the one” but after trying on tons of dresses, she pulled the literal perfect dress from the back for me. I would’ve never known! And then she was so gracious to help me literally squeeze into the sample, and helped me with figuring out possible accessory options. Really just a perfect bridal experience, and as a plus size girl you can’t ask for much better. Thank you so much!!!!!!
Lauri Brender from College Station, Texas
on 02/24/2023
We had the BEST experience and were so sweetly blessed by Savannah. Not only did our Texas group get a warm welcome by the staff, but Savannah added us into her schedule and helped us navigate our drop-in visit. My daughter tried on 2 dresses and we found the dress in record time. Thank you Savannah for making us all feel so special!
Courtney Peters from Knoxville
on 02/23/2023
Savannah was amazing! She helped us out and was very flexible with my family and I walking in without an appointment. My family doesn’t live close so she helped make a daunting task so smooth for us!! She definitely made the experience easy and was just so kind and helpful.
Jordan Hainje from Knoxville
on 02/20/2023
Gracie was absolutely wonderful. So encouraging, honest, and welcoming. There is not one thing I would change about my experience. Thank you SO much for helping me find my dress!
Chandy Rogers from Knoxville
on 02/13/2023
Associates are very attentive and professional.
Samantha Cash from Knoxville
on 02/12/2023
Savannah and Ashley were absolutely amazing in assisting me find my dream dress! I had such a great time and found my dress on the first trip! They had a beautiful selection
Joeli Poole from Knoxville
on 02/12/2023
I have been dress shopping for the last week and nothing was hitting the mark. Then I went to White Lace and Promises! Taylor was super helpful and understood my vision unlike any other consultant. She was so supportive and made my bridal dreams come true! Very thankful
Madison M from Pigeon Forge, TN
on 02/11/2023
Gracie was so kind and helpful! She was able to help me find dresses that suited my style and made me feel beautiful!
on 02/10/2023
Gracie was the best! She picked out dresses and fit my style perfectly.
Abigail Terrell from Seymour
on 02/04/2023
The best experience I could have ever asked for! Kylie did a wonderful job, and I felt heard and supported the whole time. Will absolutely recommend to anyone looking for a dress!
Charlezleigh Bush from Knoxville
on 02/04/2023
Taylor was absolutely amazing and made me feel so beautiful! I highly recommend her for any bridal needs!
Elizabeth Human from Knoxville
on 01/30/2023
I absolutely loved my experience here! Kylie was so supportive and uplighting and helped me find my perfect dress! She was so excited to help and the absolute sweetest person ever!!
Rachael from Knoxville
on 01/30/2023
Savannah was so helpful today and made my dress shopping experience easy and amazing!
Macy Booker from Knoxville
on 01/29/2023
Absolutely loved Taylor! She did such a great job making me feel comfortable and helped me picked the perfect dress! Would definitely recommend this place to future brides! The one on one time with the employees is a step above! Thank you guys for helping me find the perfect dress!
Cassidy Peters from Knoxville
on 01/29/2023
Gracie was amazing she knew her stuff and helped me feel so comfortable and relaxed. One of the best nicest places around!! She took my style and ran with it and helped me find THE DRESS!!!!!
Katie Justice from Knoxville, TN
on 01/23/2023
My stylist, Taylor, was phenomenal. I was very nervous coming in and she immediately made me feel less nervous and intimidated by the process of finding THE dress. I came in with some screen shots of dresses from the website and she immediately went to work grabbing dresses that fit the image I was going for. She was so polite and gave me great advice & feedback on each dress. She asked questions about how I felt in the dress, how the fabrics felt, my personal thoughts before I revealed each dress to my party. She truly made it a special experience. I didn’t even originally plan to wear a veil but she encouraged me to try it before I made a final decision & im so glad she got me to! The veil matched my dress beautifully and really brought my look together! Even her reaction to the dress & veil together only further verified that it was THE one! I cannot thank you all and especially Taylor enough for today’s experience. She thoroughly explained the process moving forward after today and it was such a huge stress relief! To whomever is reading this please let her know how special today was and that it meant so much to me! This lady genuinely needs a raise or the equivalent! Also, random side note- the restrooms were SO clean and I’m so awful about using public restrooms!
Taylor Jones from Knoxville
on 01/22/2023
Gracie was amazing! She focused on the styles I liked and was pulling more dresses as I was trying on the next one. She asked me on every dress what I liked and disliked about each one to help me find the perfect dress for my wedding! I would recommend this place to anyone and ask for Gracie!
on 01/20/2023
Loved it! They were so sweet and helpful. We didn’t feel crowded by them but they were always there to help and get our dresses for us.
Denise Cole/Bethany Amber Cole
on 01/16/2023
Gracie was such a wonderful person. We truly enjoyed our expierence. She even brought some play toys out to entertain my granddaughter while we shopped and tried on dresses. Again thank you so much see ya'll around June when we pick up her wedding dress.
Shelby Phillips from Knoxville
on 01/14/2023
I’m getting married this October and I’ve never tried on a wedding dress, so I was really nervous going into my appointment! Gracie was so kind and made me feel so comfortable in my own skin. They also had so many different types of dresses to choose from. I would highly recommend, 10/10 all around.
Chandler Sparks from Knoxville
on 01/08/2023
Gracie was awesome. Really listened to me and found the perfect dress I never even dreamed I would find. I’m so happy and thankful for you all!
Sydney Ritter from Knoxville, TN
on 01/08/2023
Savannah was very welcoming and helpful as soon as we entered the shop. She got to know me and my family which made for a great experience. She followed and pulled the perfect dresses that represented my style. She was the perfect person to help me find the perfect dress. I highly recommend her to anyone who shops at White Lace and Promises. Thank you Savannah!
Alex from Knoxville, TN
on 01/08/2023
My experience at White Lace and Promises was wonderful and a day I will never forget. They were so accommodating to me and my guests. My bridal consultant, Kylie, was AMAZING! She was so attentive, patient, and encouraging. She made my dress shopping experience so much more relaxed and enjoyable. She very quickly figured out what style dress I liked and felt the most comfortable in. She brought me a dress back to the fitting room that she thought I would love and she nailed it. I said YES to that dress! I am absolutely in love with my dress and I can’t wait to show it off on my wedding day! Thanks Kylie for a great experience! ??
on 01/07/2023
I had such an amazing experience today! My stylist was so helpful and kind. She eased my nerves and had all the answers to my many questions. I truly could not have asked for a better bridal appointment!
Jessica Shirk from Knoxville, TN
on 01/07/2023
I had the best experience. Gracie was awesome and really knew what she was doing. She listened to everything I was saying and helped me pick out my #1 dress. This was my first shop and I was not expecting to actually buy my dress today but I did! They had a wide selection and just dresses galore. It was clean and very organized. We had plenty of space for dress try ons and for everyone to sit plus it was private.
Kaylin Shipley from Knoxville, TN
on 01/07/2023
Taylor was just absolutely amazing! I felt so at home and just so taken care of with her. I loved the dress selection and thankfully found the one! It was just such an overall and amazing experience and I cannot wait to work with you all further for the rest of my wedding needs!
Brooklinn Hoffman from Knoxville, TN
on 12/20/2022
Gracie was fabulous! We loved getting her opinion on every dress and she even got styles out that I loved! I got the most perfect dress for my wedding day including the veil!
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