Read Our Reviews
from past brides
Overall Rating:
5.0/5.0 from 50 reviews
Rachel Doyle from Knoxville
on 12/03/2024
on 12/03/2024
Savannah made my day magical, and so incredibly special. She made she I was supported in every decision, I was comfortable, and enjoying my day. This was the best bridal experience I’ve ever had, and I’ve been recommending her and the store to every person I know. There are not enough words to say how grateful I am to her, and the store for making my day so incredibly special.
Anonymous from Kingston Pike
on 12/01/2024
on 12/01/2024
I had the best day ever picking out my dress at White Lace and Promises! Gracie was amazing, and knew exactly what I was looking for! The staff made me and my family feel welcomed and they were ready to help with anything they could! I can’t recommend this store enough. If you’re looking for the perfect personalized dress shopping experience, WLP is the place!
Michelle Carr from Knoxville, TN
on 11/30/2024
on 11/30/2024
Loved working with Savannah! Our experience was perfect. She was helpful and laid back. She gave us good advice and her opinion, as well as suggested sleeping on a decision, which ultimately was what I needed to do.
Payton Baker from Knoxville- Kingston pike
on 11/30/2024
on 11/30/2024
I had the best experience at White Lace and Promises! Gracie was excellent and made my entire experience perfect. She picked the most perfect dresses for me and my style. I found my dream dress because of her and I couldn’t be more grateful!
Chandler Kewley
on 11/16/2024
on 11/16/2024
Gracie Patterson was nothing but amazing!! She helped me find my dream dress, forever thankful for her!!
Mary Elliott from Knoxville
on 11/09/2024
on 11/09/2024
Savannah was a 10/10. Would invite her to my wedding in a heart beat. She was 100% honest with me and my body type and what looked best on me. She was 100% right with her recommendation. Fell in love with my dress before zipping it and brought many people to happy tears
Emily L McPherson from Seymour
on 10/31/2024
on 10/31/2024
Gracie was phenomenal! She greeted us with kindness and was eager to show us all that we wanted to see. She was very knowledgeable about the inventory in stock, what they could order and how long the time frame to get that dress in. She was courteous and honest. I just loved working with her. Knowing Crista (owner), she would have been very happy watching Gracie assist me for my BIG day. Weddings are a big deal and Gracie was nothing short of spectacular! I hope Gracie gets some kind of kudos, she's awesome!
Kristina D from White Lace & Promises #4 Kingston Pike
on 10/31/2024
on 10/31/2024
Mandi was the best when it came to helping me find my dress! She was so so sweet and made me feel so comfortable. There are so many options at the store it made finding my dress so easy. I very much recommend going to White Lace & Promises to find your dress. Even the sale rack had so many options to chose from.
Natalia Hayes from Charleston, South Carolina
on 10/20/2024
on 10/20/2024
I had an exceptional experience at this bridal boutique. After visiting three other stores, none of which quite met my expectations, I finally found what I was looking for here. My stylist listened to my preferences and ultimately selected the dress I chose to purchase. I traveled from Charleston, South Carolina, specifically to visit this store, as both of my Maids of Honor found their wedding dresses here, and I am so glad I did! The experience exceeded my expectations.
Phoebe from Knoxville
on 10/15/2024
on 10/15/2024
This experience was amazing! I highly recommend Gracie as your stylist! She made me feel confident and kept reassuring me how great I looked! I went other places and looked after this appointment and nothing topped it. Would give 100 stars if I could!🫶🏻
Jordan from Kingston Pike, Knoxville
on 10/08/2024
on 10/08/2024
Gracie was the most AMAZING consultant I have ever had the pleasure of working with. I’ve been to six other bridal boutiques before this one, and no one even comes close to her knowledge and expertise. This boutique had such a massive amount of different styles to try and I fell in love with at least 4 dresses! Gracie helped me find my dream dress, and everyone should ask for her when visiting White Lace and Promises.
Jessie Blalock
on 09/21/2024
on 09/21/2024
Gracie was so amazing and we had so much fun together!! I definitely know that I found my dress and caint wait to return and get it!!! Love love love Gracie!!!
Kirstyn from Sylva, NC
on 09/20/2024
on 09/20/2024
Gracie was such a supportive and knowledgeable consultant. I had a wonderful experience at my appointment, and the system for trying dresses and narrowing down what you like and don’t like definitely works. I highly recommend White Lace and Promises! They are amazing.
Bailey E
on 09/15/2024
on 09/15/2024
Gracie helped make finding my dress easier than I could’ve imagined! She was so helpful and informative. I couldn’t recommend saying yes to the dress at White Lace and Promises more!
Taylor M from Knoxville
on 09/14/2024
on 09/14/2024
Savannah gave us the best experience during my time shopping here! My appointment was relaxed, stress-free, and she really listened to my likes and dislikes. Everyone was nice and the store set up was so easy to navigate, too!
Ashley Conser from White Laces and Promises
on 07/23/2024
on 07/23/2024
Gracie was extremely nice and supportive, not pushy at all! She made me feel special and at ease in a new experience
Cayce McCraw from KNOXVILLE
on 07/01/2024
on 07/01/2024
Gracie was absolutely amazing, and I enjoyed the entire experience thank to her!
Cassie Brenna Schwartz from Knoxville, TN
on 06/07/2024
on 06/07/2024
Gracie was fantastic!! She made my wedding dress dreams come true.!!
Alissa Steffa from Kingston Pike
on 06/04/2024
on 06/04/2024
Savannah was AMAZING. So knowledgeable, so helpful and such a sweetheart!
Elizabeth Escobales
on 05/25/2024
on 05/25/2024
gracie was super helpful! i will100% recommend coming here and asking for gracie!
Hannah Pierce from Knoxville
on 04/09/2024
on 04/09/2024
I had the most magical experience finding my wedding dress at White Lace & Promises. Kylie worked with me so patiently and cheerfully for 2 hours while I went from what I thought was exactly what I wanted to realizing that I didn't like how it looked. She pulled dress after dress until we found the one and she jumped up and down and cried with me. The boutique was also having a Stella York trunk show that weekend and their consultant Lauren checked on me several times and was so helpful with the Stella York gowns - and I ended up picking one! Every single person here was SO wonderful and kind and made this the most beautiful, fun, exciting experience. Thank you all SO much.
Kara Coffey from Knoxville, TN
on 04/06/2024
on 04/06/2024
Sarah was absolutely amazing, and extremely helpful. Said yes to the first dress I tried on. Can’t wait for everyone to see it on my wedding day!
Vickie Anderson from Knoxville, TN
on 04/06/2024
on 04/06/2024
Gracie was absolutely amazing!!! All of the dresses were beautiful. One of the most magical experiences of my life...I highly recommend!!!
Megan Harris from Knoxville TN
on 04/05/2024
on 04/05/2024
Gracie was an absolute gem! She was very patient and accommodating throughout the experience. After having looked at and trying on many dresses I began to feel overwhelmed and she just made the experience so relaxed and enjoyable. Although a purchase was not made at the appointment I feel that I may have very well found "the dress" for my specail day. I just need to give my mind a rest and be sure before making my final decision. I thank you Gracie for making this a very special memory and being a part of my planning process.
Thankful
Megan
Megan Harris from Knoxville TN
on 04/05/2024
on 04/05/2024
Gracie was an absolute gem! She was very patient and accommodating throughout the experience. After having looked at and trying on many dresses I began to feel overwhelmed and she just made the experience so relaxed and enjoyable. Although a purchase was not made at the appointment I feel that I may have very well found "the dress" for my specail day. I just need to give my mind a rest and be sure before making my final decision. I thank you Gracie for making this a very special memory and being a part of my planning process.
Thankful
Megan
Ashley Parker
on 04/01/2024
on 04/01/2024
The entire staff was amazing! My consultant, Kylie, was so personable and lovely to be around. She made the appointment so fun and made me feel like a bride! She even helped customize the dress I ended up buying and showed me off to the other consultants. I was able to come back to the salon to say yes to my dress which ended up going after hours, but she and the manager both stayed and did not make us feel rushed. HIGHLY recommend trying on dresses here!
Morgan Higgins from Knoxville
on 03/17/2024
on 03/17/2024
The experience, ambience, and support for my appointment was amazing! Gracie was super helpful and the other consultants were also very positive and encouraging. They made something I was very anxious about very easy.
taylor nicole rheinbolt from Kingsport TN
on 03/16/2024
on 03/16/2024
Gracie was PHENOMENAL, she really paid so much attention to me and to what I liked and was truly interested in helping me find the one- she did not make me feel like just another customer. HIGHLY recommend.
Amanda Green from Knoxville, TN
on 03/15/2024
on 03/15/2024
Gracie was amazing! So happy to have found my beautiful wedding dress!
Sasha Creagan from Knoxville, TN
on 03/05/2024
on 03/05/2024
This was by far the best experience ever! From the second I walked in the door everything was perfect. This was the 3rd place I visited and I wish I just went here first! Thank you so much for an amazing store, AMAZING employees, and an all around perfect experience.
Summer Call from Knoxville
on 03/05/2024
on 03/05/2024
Our experience at White Lace and Promises was amazing! They had a large selection and wide variety, very organized and easy to find as well. Gracie was my sales consultant and she did a phenomenal job! I felt completely comfortable and she knew exactly what to bring me every time she brought me a new dress. My friends and family felt comfortable with her as well, she made us all feel at home. I highly recommend looking for your dream dress at White Lace and Promises!
Cassie Meek from Knox
on 03/02/2024
on 03/02/2024
Amazing staff and very helpful!
Kelly Spade from Knoxville, TN 37919
on 02/26/2024
on 02/26/2024
Kylie was wonderful! She really helped me narrow down the style I wanted and made the entire experience a great one.
Gracen Callebs from Knoxville tn
on 02/20/2024
on 02/20/2024
Everything was perfect!
Gratia Fisher from Farragut, TN
on 02/11/2024
on 02/11/2024
My visit at White Lace & Promises was incredible! Maria, our consultant, did such an awesome job; she made me feel extremely comfortable, confident and excited! I really appreciated that Maria explained how the process goes within the appointment, and all of her communication. It truly changed the experience for the better. I have nothing but great things to say! I am very grateful that I had an appointment at White Lace & Promises!
Patience Mullins from Knoxville
on 02/10/2024
on 02/10/2024
I had the best experience here and found the perfect dress. They have an amazing selection and amazing employees. I recommend Savannah ANYTIME you come. Not only was she incredibly knowledgeable, she has a spunk and fire that lit up the room. She was definitely my hype woman and advocate to make sure everything was exactly how I wanted!!!!! She is the best employee there!!!!!
Carmina Ferreras from Knoxville
on 02/06/2024
on 02/06/2024
Maggie was AWESOME. She's so professional but also so approachable. She listened and was patient and she made fun conversation with me. She talked about the show Severance, which I love. Nobody knows about that show. Haha, would totally recommend the store and Maggie!
Megan Chesney from Knoxville, Tennessee
on 02/04/2024
on 02/04/2024
Savannah was absolutely fantastic. She was very professional and took all of my opinions into consideration while picking out the dresses. She even mentioned that she had looked at my Pinterest board for inspiration. She was very informing and gave me her opinions in a respectful way. Because of Savannah, I had a fantastic bridal experience. She truly was the best. She ended up picking the dress that I said yes to! She was all about what I wanted and wanted to make sure I was comfortable. I did not feel rushed or like she was just trying to get me to buy a dress in order to get me out of there. She also respectfully stood up for me when some people in the wedding party were becoming too opinionated. It was very professional and was exactly what I wanted her to do! She was absolutely fantastic and I would suggest her to anyone that has an upcoming bridal appointment. I truly cannot express how much I appreciated her and all her hard work. She never hesitated to run and grab anything and everything that I needed. Throughout the whole appointment, everyone was so nice and welcoming, even with it clearly being a very very busy day. Savannah was great!!
Grace Odle from Knoxville TN
on 02/04/2024
on 02/04/2024
This was by far the best experience I could have ever had with an appointment! All of the consultants were so kind and extremely helpful. I am so thankful to have had the best consultation ever. 10/10 recommend White Lace and Promises!
Abby Arnold from Knoxville
on 02/03/2024
on 02/03/2024
Eden was absolutely amazing! So excited to have found the perfect dress!
Dee from Knoxville TN
on 01/31/2024
on 01/31/2024
My experience was great! Savannah was AMAZING and the rest of the staff were wonderful as well. As a plus size bride to be going into my first dress appointment, I was skeptical on finding a dress but they had so many beautiful options to choose from and I did in fact find my dress!
Sarah from Knoxville
on 01/29/2024
on 01/29/2024
I came to white lace and promise this past Sunday as one of my first bridal appointments to look at dresses. Savannah was the best! She was so welcoming and helpful and made my experience amazing!
Elizabeth frank from Knoxville tennessee
on 01/19/2024
on 01/19/2024
I had an amazing experience with Gracie! She did an amazing job and knew what I liked.
Rachel Lewallen from Kingston Pike, Knoxville, TN
on 01/08/2024
on 01/08/2024
Savannah was so wonderful! I was very anxious going in but her understanding and calm attitude about everything really put me at ease. She helped me not feel pressured and listened to everything I said
Olivia Myers from Greeneville, TN
on 01/07/2024
on 01/07/2024
Gracie was so great about helping me figure out my style & find my dress! She was very patient and attentive to me and what I liked/disliked during my appointment. Thank you guys for helping me find my dream dress!
Jenna Starkey from Knoxville, Kingston Pike
on 12/18/2023
on 12/18/2023
Maria was super amazing!!! She was beyond kind and patient with me and all of my friends and family!! Maria went above and beyond. She has amazing suggestions for the bride as well. I can’t say enough good things about her!! This place also had a very good selection of plus size dresses and it was very plus size friendly.
Tori BC from 8025 Kingston Pike (Knoxville)
on 12/16/2023
on 12/16/2023
AMAZING experience! The shop has an incredible selection of dresses; it’s warm, inviting, and you will feel seen, heard, and taken care of when you visit. Maggie assisted me and she was very helpful; informative, supportive, great listener, and overall the biggest cheerleader. It was a joy trying on beautiful gowns in a great atmosphere! Thank you!
SarahAnn Croley
on 12/11/2023
on 12/11/2023
I had an amazing day finding my wedding dress at White Lace and Promises. It was my first time trying on wedding gowns and so happy I was able to find the one! Gracie as well as the other staff did an amazing job helping me throughout my appointment and made the experience so pleasant! They relieved my stress, nerves, and made me feel beautiful!
Madi Marshall from Knoxville
on 12/10/2023
on 12/10/2023
Absolutely great experience!! Everyone was so nice & accommodating, especially our consultant Maria! I couldn’t have asked for a better place to find my dress!
Emilee Braden from Kingston Pike
on 11/19/2023
on 11/19/2023
I had the absolute best experience today with the most genuine and patient consultant Gracie!!! She made my first wedding dress try on the best ever and I also SAID YES TO THE DRESS TODAY!!!!!