Emily was so so helpful and really enjoyable to be around. I had a great first experience!

We had appointments at 3 different stores on the same day. I must say that our experience at champagne and lace was the most enjoyable snd professional of the 3. Thank you for making my grand daughter feel special and for your guidance in choosing a prom gown. She’s still considering which one to purchase. A little overwhelmed with all the options. We will be in touch soon.

This was my very first time trying on any wedding dresses. We travelled from Nanaimo to come to C&L after hearing some great reviews. Those reviews DID NOT DISAPPOINT!! Karryn was the absolute BEST. I couldn't have asked for a better first experience. She listened to what I had in mind and provided some amazing options for me to try on. She even found a sparkle skirt that made one of the dresses I love just pop! I would absolutely go back and would recommend checking out C&L!

I loved my experience at your store! Everyone was so kind, especially the girl who helped me out. She was so sweet and very thorough. Thank you guys for your help!

Celine was amazing, she was so helpful. Definitely experienced 5 star service from her! Thank you!

We had Tara help us with my daughter’s prom dress appointment. She was very patient with us and pulled a many gowns for her to try on. We came in just to look but ending up purchasing a gown based in the amazing experience we had. We got spin the wheel and got 10% off! Overall an amazing experience and great service!

I’ll be honest it was a bit overwhelming at first, but once I met Karen, I felt at ease and dove in! Karen was AMAZING and helped me figure out quickly what it was I looking for. Karen made me feel very comfortable and made my experience very fun. Five stars plus to Karen !!

Fabulous Service and we found the Grad Dress!

Emily was awesome and we found the prom dress on our first time shopping! Great selection

Excellent, attentive service

Amazing place to shop all of the ladies helping were super helpful and supportive and really made me feel comfortable and special

Robyn was INCREDIBLE to work with. She was so considerate with our budget, and helped me find my perfect dress. She made the dress finding process so easy, and picked out dresses I loved. She has such an expertise in this field. 100% would book again!! Thank you for helping me find my perfect dress!

I booked an appt for Friday Sept 1st and provided comments on the booking that I really wanted to have a positive and fun experience for my daughter. I provided dress style #s to give an idea what she liked and why, also her sizing so that the person helping us would know ahead of time. We ended up having Celine help my daughter and after numerous dresses that Celine took the time to properly suit her for, it was the very last dress that my daughter came out of the dressing room beaming over. She said Yes to the Jadore dress! I want to thank Celine for her AWESOME customer service, she was so wonderful and EXCEEDED my expectations. Celine did not miss anything, she made me so happy I even cried a little when I was thanking her. I will be mentioning to other parents how great this experience was. I work in the customer service industry (banking) and I know superior service and Celine is "one of a kind". On a serious note Celine has restored my faith that there are still really great people in customer service doing really great work. Thank you.

Great experience. Jordan was so helpful and lovely. The assortment of dresses was great. My daughter ended up loving and purchasing a dress from the trunk sale. The September spin the wheel deals were also great. Look forward to her receiving her dress in the next few months.

We had an awesome experience with Celine. She was efficient and knowledgeable. More importantly she made the experience fun ??

Excellent service, my granddaughter had a successful experience purchasing her dress for prom. All staff very helpful

Emily made the experience comfortable and fun. She was knowledgeable and understanding. Thank you!

Absolutely amazing. I went in having no clue what style I wanted and Karen was so great helping me find the perfect style. And also so patient with me and my indecisiveness haha.

Our stylist was so friendly and helpful, and handled our boisterous group of 5 like a pro all on her own. All of my bridesmaids found a dress they loved and we walked away decisions made, ready to order. This was our first stop for bridesmaids dress shopping and I did not expect it to be the only stop we would need!

I had such an awesome experience shopping for my prom dress yesterday. Huge selection of dresses to choose from, everything from colours to styles they have you covered. My consultant Natasha was super friendly & very knowledgeable about all the inventory of dresses. She made finding my perfect dress fun & stress free. Thank you so much Natasha for making my experience so amazing! Definitely recommend C&L if you’re looking for your perfect dress.

Knowledgeable and helpful staff Great selection of dresses and accessories Large change rooms and great area for friends and family to sit while trying on clothes .

We came in the store twice for grad dress shopping. My daughter and I felt very welcomed and Natasha was a fabulous consultant. There was so much to choose from and my girl was able to try on a rainbow of dresses to appease family requests. Being plus sized held her back from being able to try dresses on at other places as there was not a lot of choice but at C&L, she tried on 15 dresses between the two visits and there were more that she could have tried but just weren’t her style. The visits felt body positivity and all the staff was helpful to each other and the customers, being their authentic and genuine selves. Having a 1:1 consultant was perfect. Natasha listened to her thoughts/wishes and watched her move about the store and helped her to find her “yes” dress. She was glowing. Thank you for another great experience as 28 years ago, I got my grad dress at C&L too!

Karen was fantastic!!! She showed us so many dresses and definitely knew what she was doing.

We had a great experience. Celine was amazing, the dresses she chose were great, she was really attentive, listened to what i was saying and made the appointment a wonderful experience.

Such a positive experience. Truthfully in years past with my older daughter there was a lot of pressure to decide. This year was amazing, Karyn and Becca allowed Janaye all the time she needed (multiple visits) never pressured her or made her feel rushed. She is so happy about her decision and I’m grateful for how supportive and kind everyone was.

I loved going here they had so many dresses to choose from and the staff was super friendly when it came to help finding the dress for me

Karyn was absolutely lovely. Efficient, well versed in the store stock and knew exactly what to pull based on what I asked for. Absolutely wonderful, would recommend her and the store time and time again.

We had the best time prom dress shopping! The associate who helped us made the experience really fun and was so helpful. It’s such a memorable milestone moment and C&L made it really special. Beautiful dresses, awesome staff—we had an amazing (and successful!) experience. ??

My experience at C&L was absolutely AMAZING. My consultant Emily was the perfect consultant. She was never pushy, she listened to everything I told her about what I wanted in my dream dress and pulled tons of dresses that matched my vision. She was super kind and I really appreciated that she gave her honest opinion on what she thought of the dresses as I tried them on. She made the experience so fantastic and out of all the bridal stores I went to, Emily was by far the best consultant I had. My entire experience at C&L was wonderful and made me finding my perfect wedding dress the most special experience and I will cherish that memory forever. I will recommend C&L to anyone looking for a wedding dress in the future!

I visited Champagne and Lace to try on wedding gowns for the first time. I was nervous about finding something I liked and being able to make decisions. Karyn made the experience absolutely perfect. She was amazing at figuring out what I wanted but also open to finding things I may have not considered. She kept track of the ones I liked the most and we re tried on my favourites at the end. She was helpful, informative, and all around amazing the whole appointment.

My stylist was so kind and helpful! If was my first appointment trying on dresses and she really helped me find styles I liked :)

Tara was awesome! So helpful, made me feel so comfortable and gave great advice!

I showed Karyn a few pictures of dresses I liked and she immediately knew what I wanted and which dresses to pull out. She was very nice and helpful and made me feel like I looked amazing. The first dress she pulled out was the one that I wanted. 100% recommend this place, they have beautiful dresses at good prices.

Very helpful assistant!

Emily was amazing! She not only was great at picking dresses that I requested, but threw in a couple she knew I would love. I walked away with a beautiful dress hand picked by Emily. Over all a wonderful bridal experience.

Absolutely fantastic experience. Emily helped me narrow down the dress designs to a dress that was perfect for me.

I had a great experience and felt very cared for. Emily was very helpful and kind in helping me find a dress that I loved. Nobody was pushy and I was given plenty of time to make my decision. I was given lots of good advice about the best places to go for alterations by Becca and another kind woman whose name I forget. Overall a wonderful experience, thank you!

I LOVED my experience at C&L. Emily was amazing and picked gorgeous dresses with in my budget for me to try on. I was not expecting to make a purchase but I couldn’t say no when I found my dream dress! Will definitely be recommending C&L to all my friends.

We had an amazing experience! It was my first bridal appointment trying to find my perfect dress and it couldn’t have gone better. My consultant was attentive, listened to what I wanted and made appropriate choices.

Karen was so so lovely , knowledgeable and amazing! She made me feel so comfortable and taken care of and she did such a good job! I had a lovely experience :)

I had the most wonderful experience with my bridal stylist, she listened to my ideas and reactions to pieces. It was the best bridal appointment I’ve had. I would highly recommend.

Karryn was so friendly and knowledgeable. She understood what I was looking for and found so many great dresses for me :)

Everyone was very helpful! I was a bit nervous and didn’t know where to look at first but after showing what I’ve been looking at they helped me find the perfect dress for me! I’m now so excited for prom with my dream dress!

I had a wonderful experience with Emily as my consultant. I also felt going into the appointment that you might have my dress because viewing your inventory on line gave me a real sense of your options. Emily listened and gave great ideas of how to style or modify dresses to meet what I was wanting. In the end tho, we found most everything I wanted in one dress!

It was a crazy experience for me as I never wear dresses but the girl who was helping was amazing and made me feel so comfortable during my appointment.

I had an absolutely amazing experience with my best friend trying on wedding dresses yesterday. The designer’s name was Karryn. She was so helpful and spot on with the dresses she picked for me to try on- I was indecisive in what I wanted and she got me into the most beautiful dresses. What a great designer and experience yet again at C&L. (Last time being my Prom a few years ago, and I bought a dress from C&L as well!)

It was the most amazing experience I could ever have hoped for! I found my dream prom dress and Taylor Swift was playing the entire time, it was just such a perfect experience

Karyn was amazing she made me feel welcome and felt no pressure to buy right away! I will be back!!!!!

Such friendly staff with great opinions and a beautiful store.

I had Emily assisting me and she made the process seamless. She understood what I wanted in a dress when I didn’t even know myself. She made me so comfortable and was so kind and warm. The store was so well laid out and I loved the private areas