Read Our Reviews
from past brides
Overall Rating: 5.0/5.0 from 50 reviews
Haley from ROCHESTER
Kendra is truly the best and I couldn’t have chosen my dress without her!!!! She made the experience fun and exciting and was great with my family and friends!!
Brittany from Buffalo, NY
Jasmin made my first experience dress shopping amazing. She was very helpful and was not pushy at all. I also loved all of the dress selections and options at Silk.
Elizabeth (Betsy) Potter from Elmira, NY
My experience was incredible at Silk Bridal. Kendra was perfection and made the process so much fun. I was nervous to start the day, it's such a huge thing to pick out your wedding dress. But Kendra immediately put me at ease and we started trying one beautiful dress after another. The day ended up being incredible -and the best part - I found my dress! I had an idea in my head of what I was looking for and ended up being completely and utterly wrong. I was open to the process and trying on anything that Kendra brought through the door. I'm so glad friends suggested I start the process here. It was wonderful and I'd recommend this wonderful boutique, and working with Kendra, to anyone.
I have had the best experience at Silk Bridal. Kendra is such a dream, she is so patient and amazing at her job. The entire experience was great. I found my dress, then my dream veil was hunted down and ordered for me. Fatima and Kendra are top notch. The selection and quality of the dresses at silk are phenomenal.
Jenna from Rochester
Kendra was the BEST. I don’t know what exactly I was expecting for my first bridal appointment but she definitely went above and beyond! My mother and bridal party were also so pleased with our service there. I found my dress almost immediately. Overall it was an amazing experience!!! Highly recommend to anyone in the Western NY area!!
Jessica Williams from Rochester
Kendra was incredible. Her focus and attention to detail made my bridal appointment smooth and productive. I’d been to other salons and walked away a bit confused and deflated. When I left Silk I felt confident and happy. Would recommend Silk to every bride.
Jessica from Brighton, NY
Absolutely thrilled with the service we received at silk. My stylist Kendra picked the most perfect, beautiful dress. Cannot say enough good things about our appointment
Jessica Leonard from Rochester
Really enjoyed working with the girls at the salon. Just when I thought I wouldn’t find a dress we did! Manager is amazing!
Jamie Ciccone from Rochester NY
Had the best experience today. Was totally nervous going into the appointment but Kendra was beyond amazing. Understood my vibe and nailed every dress she pulled for me. She made me feel so comfortable and I ended up buying the a dream dress. Wish I could dress shopping every weekend!
Kristin Bruer from Rochester, NY
Kendra was fantastic. She listened to my vision but also contributed her professional expertise to make sure that I had the opportunity to try a variety of styles and fits before choosing a dress that I loved. I never felt pressured or uncomfortable because Kendra went above and beyond to explain our options and meet our needs. I would highly recommend this boutique for any bride!
Kelly Kowal from tops/brighton plaza
Kendra was awesome and made us feel super comfortable at the shop. She was respectful of us taking our time to make a difficult decision and didn't make me feel pressured at all! She made the experience as least stressful as possible. Everyone was so accommodating and I would 100% recommend to a friend!
Heidi from Brighton
Kendra was amazing!!!! So sweet and patient and understood exactly what I was looking for. She did not push me in any direction but was able to point out all of the highlights and things I loved about each dress. I really feel like she understood me. I walked out of there today wanting to send her an invite to my wedding! She really made my experience feel so special.
Great service! Found the perfect dress and can't wait to wear it on the big day!
Danielle Trautman from Rochester
My experience at silk was everything shopping for a wedding dress should be! Kendra was so helpful in picking different styles for me to try as I didn't come with a set idea in mind. She also made sure I felt like a princess in every dress I tried on. I couldn't have asked for a better day! So happy I said "yes to the dress" at silk!
Janelle from Rochester
From the moment I arrived at Silk Bridal, I knew I was in good hands, feeling comfortable and excited to start trying on their GORGEOUS gowns. I described what I liked and had pictures ready to show. Immediately, they knew what dresses to pull for me. In other bridal shops, I found the experience to be overwhelming. However, the team at Silk listened to me and used their knowledge of their inventory to help me find my perfect dress! I am so grateful to them for guiding me to that moment where I "just knew" I was in THE dress.
I had a really great experience trying on dresses for the first time. Jasmine and Kendra were both so great to work with. They genuinely cared about my experience and made sure I was happy the entire time. They both made me feel confident and in love with my dress I chose.
Laura was so positive and helpful. She gave just enough advice, and asked me questions to help me think. She was honest and fun to work with. Thank you!
Allison H from 1900 Clinton Avenue South Rochester, NY 14618
I had a wonderful experience at Silk, and I highly recommend them to anyone in the area. Kendra was great, this was my first time trying on dresses and I went in not really knowing exactly what I wanted and she did a phenomenal job finding me the perfect dress today. She listened to my feedback and narrowed down the things that I liked about each one to find me a dress that felt like it was designed just for me. At no point did I feel pressured to make a purchase, the whole experience was fun and relaxing and I walked out of there feeling like I had made the right decision in my choice.
Lizzy Barkowski from Henrietta
Kendra and jasmine were absolutely wonderful. They were helpful, understanding and went above and beyond to assure I felt comfortable. I would recommend any bride to go to Silk and have Kendra and jasmine help them. Thank you girls!!!
I had my first and only bridal appointment at Silk. I was so impressed how Kendra listened to what I was looking for (I had no idea) and she found the perfect dress for me. It was a fun and easy going experience. Highly recommended!
Natalie B from Clinton Ave.
My experience today with Kendra was phenomenal. If you’re looking for an experienced consultant Kendra is your girl!! She knows her stuff!! The only mistake I made was trying other boutiques before heading straight to Silk!
Adrian from Rochester, NY
I had the best experience with Kendra. She was so patient and kind, and made me feel instantly comfortable. She pulled a dress I never thought I'd wear, and it ended up being the one! I loved everything about my experience - from the music to the ambiance to the champagne toast and gift at the end. Thank you for making this an amazing memory!
Erica from Brighton
Kendra was absolutely AMAZING!!! My mom and I went early on a Saturday and she was so friendly and helpful. This was our first and last stop. She listened to my likes and dislikes and picked out dresses for me. She nailed it on the first dress! She was very patient as I tried on the rest of them - just to be sure. Eventually we ended up picking ‘part’ of the first one and ‘part’ of the last. She was never pretentious and made me feel welcome and comfortable. It was never stressful either! The best customer service experience ever!
Katelin Brongo from Brighton, NY
I had the BEST experience at Silk with Kendra. She was amazing and listened to all of my concerns and things I was looking for in a dress. The very first 2 dresses that she pulled were my absolute favorites and it was a very hard choice but I found my dress!! The boutique is beautiful and I like that there isn't a ton of appointments going on at the same time. I am so thankful that I booked an appointment with Silk and would highly recommend Kendra to anyone because she really made the experience flawless for me. I am so happy with my choice!!!
Kelsey from Rochester, NY
I had an amazing experience at Silk Bridal! Kendra was the perfect consultant! She made me feel very comfortable and listened to what I was looking for. I am so happy I was able to find my dress here!
I had a wonderful experience at silk. I found my dream wedding dress with the amazing help from one of the associates. The atmosphere is calming with a showing area big enough to make you feel like a princess. I didn’t feel pressured to buy anything and Kendra took the time to carefully listen to what I wanted. I also loved how once she listened, she took charge and found me gorgeous dresses while I also got a chance to look around by myself and enjoy my experience.
Elaine from Rochester
I had my first appointment at Silk. Kendra was so warm and welcoming, she was good at reading my vision based on what I told her about the venue and my personal style. She picked a good range of silhouettes and fabrics to help me narrow down my interests!
Amanda from Silk Bridal Rochester NY
I said yes to THE dress! I was in a time crunch for a multi-country international wedding. We were able to find the perfect dress that had every single detail I was looking for. My consultant was reassuring, supportive, and creative.
Caitlin Davies from Rochester NY
Kendra was amazing! She helped me get out of my comfort zone and try on dresses I didn’t think I would like & I ended up loving! She made me feel very comfortable since I came in by myself, it was good to hear her honest opinion, as well as bounce ideas off of! I’m coming back in January for a second look with family but I pretty positive I found my dress!
Kerry from Henrietta
Kendra was amazing and we had the best time at Silk! I'm so excited to get my dress and to continue to work with them through the fittings and alterations!
Jami Ali from Buffalo, NY
I saw that Silk was having a sample sale on their Instagram and made an appointment with zero expectations. I made the drive from Buffalo hoping that it wouldn’t be a total waste of a drive being that this was my first experience shopping for a wedding gown. It turned out to be my only! Kendra was a doll. She got my all over the place vibe and was able to pull a few dresses that fit me perfectly and were true to my must haves. In less than hour I found myself saying yes to my dress. I was completely shocked that I’d fallen in love with a dress on the first go round but it was an effortless experience and felt totally right! The boutique is chic and their staff are wonderful.
Alyssa from Liverpool, NY
Our experience at SILK was amazing! Kendra did a great job choosing gowns for me to try on that met my vision. She helped me get in every dress while my family was able to relax. Every gown that I tried on was beautiful!
Monique Washington from Buffalo
Absolutely love the appointment and the overall excitement of the appointment it was personalized and informative and fun. They are so professional and helpful in finding the right gown for you on your special day. Thank you Silk
I had a great experience at Silk. The store was bright and cozy and smelled good. My consultant Alyssia was amazing! By the time in the day when I got to Silk I was feeling a little frustrated and overwhelmed and my consultant was positive and accommodating and really made me feel like she was there for ME to find my perfect dress, which I did!
Laura Y. from Washington DC
My experience at Silk was wonderful. Since they only allow two appointments at a time I felt like they catered to me and it wasn't an overwhelming process. My consultant, Susan, was extremely knowledgeable about all the designers and really helped me pick my perfect dress!
Rachel from Washington, DC
As many of the reviews start when I got engaged I knew I had to go to Silk for my dress. I had no idea what I was looking for and did not know what to expect of the whole wedding dress shopping experience. I am so glad I went to Silk. Kendra asked me a few questions that helped guide her and me in what I was looking for. Long story short I found my dress at Silk! The dress itself is just beautiful and I felt wonderful wearing it. The experience I had with Kendra and Fatima make the dress even more special to me. I never felt pressured and the honesty they provided made me feel confident that I was getting a dress I would cherish. I married a wonderful man that I love and I got to wear a dress that made me feel beautiful.
Anonymous from Brighton
Beautiful, gorgeous boutique! Had amazing experience. I was feeling very discouraged and drained because I wasnt finding the "one" but as soon as I walked into Silk everything just felt right. Alyssia was super patient and encouraging. She has a deep passion for what she does and it definitely showed, as well as Kendra ! She was absolutely amazing as well! They worked together as a team, found my dream dress and made my experience one not to forget! Thank you Silk!
Anonymous from Brighton/Henrietta
Alyssia was my consultant, she was very friendly and helpful. She helped me try on different styles and listened to what I liked/didn't like about each one to help me decide what I wanted, and would pull dresses for me to try in the styles I preferred.
Melissa from Rochester
Working with Kendra at Silk Bridal was every brides dream! I was so nervous going into my first dress shopping experience, and not only did Kendra make me feel right at home, I found my dream dress. Kendra did an amazing job working with what my image for my wedding was and made the whole process fun for myself and my bridesmaids. I would highly recommend them to any bride!
Amanda from PIttsford
Thrilled to have found my dream dress during the annual sample sale! Thank you to the entire staff-you were all fabulous!
Marla Mis from Buffalo,NY
Absolutely thrilled to have made the trip out to Rochester to look for a dress! Found my dream dress at our first stop and the staff was amazing! So friendly and helpful! It was exactly the experience I hoped for! I can’t wait for my dress to come in! Ive never been so excited!
I had the absolute best experience at Silk thanks to Kendra! Silk was the very first place I went to look for a wedding dress and Kendra was great about going over different designers and styles. She made me feel very comfortable and the experience overall was so fun! There were so many beautiful dresses and all at a reasonable price too! After taking a night to sleep on it, I went back to Silk and got the very first dress I tried on, and I cannot wait to wear it!!!!!
Brittney from Fairport
Kendra was absolutely AMAZING. This was the first place I didn’t feel pressured or rushed to make a decision and buy a dress, which is exactly why I was able to find the most perfect dress ever!! So thankful for Kendra and this store.
Wedding dress shopping is super overwhelming! Today was my first day at it and I’m so happy i had Kendra to help me through. I had her pick my dresses and honestly every one she picked i loved. It’s going to take a little digesting to figure out which one is “the one” because they’re all so beautiful! Thank you so much again!!
Alyssa Gaffney from Rochester NY
I had a really great experience at Silk, Susan was extremely helpful and sweet. I loved the customer service that I got!
Lori M. Sousa from Rochester
Kendra was great. She clearly loves her job and is very good at it!
Nora Platt from Buffalo, NY
We had the most wonderful experience with Kendra at Silk!!! She was very enthusiastic and really listened to what I was looking for. We found my dream dress, and I can’t wait for it to arrive :)
Emily Walker from Rochester
I had an absolutely incredible experience at Silk Bridal Boutqiue! From the sweet, friendly, knowledgeable sales associates to the amazing dress selection and the store itself is just perfect. From the moment I walked in I felt welcome and comfortable. I loved that I was able to walk around and pull dresses that I was interested in with my family and bridal party. I can’t say enough good things about Silk! Silk bridal boutique made me feel so special and helped me find the dress of my dreams!
Susan made me feel comfortable throughout my entire appointment and really took the time to listen to my likes/dislikes in order to pick out beautiful gowns for me. I found my dream dress here and had a wonderful experience at Silk! I would highly recommend this boutique!
My experience at Silk was nothing but beyond perfect. Susan helped me pick out the perfect dress! I had such a wonderful time.